Lexmark 3000 Color Jetprinter Service Manual

Lexmark 3000 Color Jetprinter Manual

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  • Lexmark 3000 Color Jetprinter | Service Manual - Page 1
    Lexmark 3000 Color Jetprinter™ 4095-001 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 2
    740 New Circle Road N.W., Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 3
    2-4 POST Symptom Table 2-4 Service Checks 2-5 Carrier Transport Service Check 2-5 Envelope Feed Service Check 2-6 Maintenance Station Service Check 2-7 Paper Feed Service Check 2-8 2-10 Paper Path Service Check 2-10 Power Service Check 2-11 Print Quality Service Check 2-12 Diagnostic Aids
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 4
    Large Feed Roll Removal 4-7 Maintenance Station Assembly Removal 4-7 Maintenance Wiper and Cap Removal 4-7 Mid Frame Assembly Removal 4-8 Paper Feed Motor Removal 4-8 Power Supply Removal 4-8 Printhead Carrier Assembly Removal 4-9 Rear Cover Removal 4-9 Sheet Feeder Removal 4-9 Small Feed
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 5
    error indicator table, symptom table, and service checks used to isolate failing field replaceable units (FRUs). 3. Diagnostic Aids contains tests and checks used to locate or repeat symptoms of printer problems. 4. Repair Information provides instructions for making printer adjustments and removing
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 6
    components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 7
    Funktionen der Bauteile und Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen. • Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 8
    aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. • La información sobre el
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 9
    les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d'aquest
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 10
    x
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 11
    The Lexmark 3000 Color Jetprinter is a personal, near laser-quality inkjet printer. The printer contains two print cartridges (color and black), which are customer replaceable supply items. A single printhead provides three colors and composite black printing. The printer also supports a black
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 12
    Maintenance Approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the symptom index, service checks, and diagnostic aids to determine the symptom and repair the failure. Begin with "Error Indicator Table" on page -1. After you complete
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 13
    Start Use the error indicator table, symptom tables, service checks, and diagnostic aids in chapter 3, to Replace the system board. Go to the 'Carrier Transport Service Check' on page 2-5. Go to the 'Carrier Transport Service Check' on page 2-5. Replace the system board. Diagnostic Information 2-1
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 14
    carrier movement • Slow carrier movement • Carrier stops • Carrier slams side frame Action Go to the 'Carrier Transport Service Check' on page 2-5. Maintenance Station Problems Symptom Maintenance station: • Fails to cap the printheads • Fails to clean the printheads Operator Panel Action Go to
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 15
    Print Quality Problems Action Go to the 'Power Service Check' on page 2-11. Symptom • Voids in characters • Light print • Prints off the page • Fuzzy print • Carrier moves but no print • Printhead drys prematurely • Colors print incorrectly • Vertical alignment off • Ink smearing • Vertical
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 16
    run Power light, but no busy light Paper feed gears do not turn Carrier doesn't move Carrier slams side frame Action Go to the 'Power Service Check' on page 2-11. Replace the system board. Go to the 'Paper Feed
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 17
    Transport Service Check open or short in the motor. • An open or short in the motor driver on the system board. • A bind in the carrier transport mechanism. With CN2-4 If the readings are incorrect, replace the motor. 3 Carrier Guide Rod Clean the carrier rod. 4 Carrier Transport Belt Idler Pulley
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 18
    with the maintenance station can cause carrier movement problems at the right margin. Go to the 'Maintenance Station Service Check' on page 2-7. Envelope Feed Service Check FRU 1 Envelope Guide Action Be sure the envelope guide has been turned to the envelope load position. Be sure the envelope
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 19
    Maintenance Station Service Check The maintenance station has two functions: • Cleans the printhead nozzles during the print operation. • Seals the printhead when it is not being used to
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 20
    paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check: • an open or short in the motor, an open or short in the motor driver on the system board, or a bind in the paper feed mechanism. With
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 21
    FRU 3 Drive Train Assembly 4 Auto Sheet Feeder 5 Mid Frame Asm 6 End-of-Forms Flag and Spring Action Check for binds in the gear train and paper feed mechanism by removing the paper feed motor and rotating the large gear by hand. If you notice a bind, replace the drive train assembly. Check the
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 22
    Check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 23
    Power Service Check FRU 1 Power Supply Action Disconnect CN9 from the system board and check the following voltages on the power supply cable: • CN9-1 to GND = +5 V dc •
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 24
    Be sure the machine contains good print cartridges. Cross contamination of color inks results in incorrect colors printed, as when green prints for yellow, (when yellow and blue are mixed in the print cartridge). This problem resolves quickly as the print cartridge is used. If cross contamination
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 25
    failures can be caused by worn parts in the maintenance station. Perform the 'Maintenance Station Service Check' on page 2-7, then return to this check. Ink smudging and smearing can be caused by paper problems or problems in the paper feed area. Check the following: • Correct type of paper is being
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 26
    FRU / Function 7 Carrier Transport 8 Alignment Action Blurred print and voids can be caused by problems in the carrier transport area. Check the following: • Carrier transport belt for wear. • Carrier guide rod for wear or dirt. If dirty, clean and lubricate. • Carrier to carrier frame engagement
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 27
    3. Diagnostic Aids Use these diagnostic test procedures to verify a repair. The test procedures are entered by pressing and holding a button, or buttons, as you turn on the printer. To begin the test, hold the buttons until both the operator panel lights come on and then release the buttons after
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 28
    Print NVRAM Contents This test prints the contents of NVRAM, which can be used for diagnostic purposes. To run the test: 1. Place a sheet of paper in the sheet feeder far enough to push the End-of-Form flag out of the sensor. 2. Load paper into the sheet feeder. 3. With the printer off, press and
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 29
    NVRAM Defaults Reset NVRAM to EMEA Defaults This test resets the user defaults area of NVRAM to the EMEA factory defaults. The page count and the error log do not change. Note: Factory defaults are initially set to U.S. To run the test: 1. With the printer off, press and hold the Paper Feed and
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 30
    Test Page This test prints the test page. To run a complete test page of black and color patterns, be sure the print cartridge is in good condition. Install a black print cartridge. To enter the test: • Press and hold the Paper Feed button
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 31
    electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards: • Keep the ESD-sensitive part in
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 32
    Adjustments In the Printer Control program, the user is directed to perform the head to head and bidirectional alignment adjustments, after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed. CAUTION: Unplug the
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 33
    assembly. Carrier Belt Removal 1. Remove the front cover. 2. Remove the retainer spring from the left side of the carrier guide rod. 3. Remove the screw from the right side of the carrier guide rod. 4. Slide the carrier rod to the left, out of the machine. 5. Remove the carrier belt from the rear
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 34
    Carrier Frame Assembly Removal The carrier rail mounted by two screws on the carrier frame is included with the carrier frame (11B5584). The carrier rail, which is not available as a FRU, is mounted in the elongated slots at the factory. During adjustment, the rail is pushed to the rear as far as it
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 35
    Carrier Transport Motor Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Disconnect the carrier transport motor connector from the system board. 4. Remove the belt from the carrier transport motor pulley. 5. Remove the two screws securing the carrier transport motor to the carrier
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 36
    Front Cover Removal 1. Turn the printer over to expose the base. Remove the two cover mounting screws [A] from the front cover. When reassembling, do not overtighten these screws as they will break. The cover replacement screws can be found in parts packet 11B5600. 2. Slide the cover upward and off
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 37
    Large Feed Roll Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4. Remove the base assembly. 5. Remove the system board. 6. Remove the printhead carrier assembly. 7. Remove the small feed roll assemblies. 8. Remove the small feed roll bracket assembly. 9.
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 38
    Mid Frame Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4. Remove the system board. 5. Remove the small feed roll assemblies. 6. Remove the small feed roll bracket assembly. 7. Remove the printhead carrier assembly. 8. Lift up the rear of the mid
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 39
    the cable retainer from the carrier frame. 6. Remove the retainer spring from the left end of the carrier guide rod. 7. Remove the screw from the right end of the carrier guide rod. 8. Slide the carrier guide rod out the left side of the machine. 9. Remove the belt from the back of the carrier
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 40
    Small Feed Roll Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4. Remove the system board. 5. Remove the four small feed roller springs from the carrier frame. 6. Push down on each of the small feed roll assemblies to remove them from the small feed
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 41
    System Board Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Unlock the four printhead cable connectors and disconnect the printhead cables from the system board. 4. Disconnect the other cables from the system board. 5. Remove the three screws securing the system board to the carrier
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 42
    4-12
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 43
    5. Connectors CN1 CN2 CN3 CN4 CN5 CN6 CN7 CN8 CN9 PH1 U14 SW1 SW2 SW3 LED1 LED2 Home Position Sensor Carrier Transport Motor Paper Feed Motor Printhead Cable 1 Printhead Cable 2 Printhead Cable 3 Printhead Cable 4 Parallel Port Power Supply EOF Sensor Code Module Power Switch Paper Feed Switch
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 44
    5-2
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 45
    chapter contains lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when carrier to carrier frame engagement. • The carrier guide rod, and carrier guide rod bearings. Preventive Maintenance 6-1
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 46
    6-2
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 47
    7. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 48
    Assembly 1: Covers 7-2
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 49
    AsmIndex 1 -1 2 3 4 5 6 N/S Part Number 11B5741 11A5431 11B5742 11B5743 11B5744 11B5600 7349474 Units 1 1 1 1 1 2 1 Description Base Assembly Felt Pad, Ink Absorption Cover, Front Assembly and Paper Scale Cover, Rear Assembly Cover, Access Assembly Front Cover Mounting Screws (PP) Replaceable
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 50
    Assembly 2: Paper Feed / Carrier Transport / Maintenance 7-4
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 51
    1 11B5589 1 11B5590 1 11B5738 1 11B5600 5 11B5588 1 11B5597 1 11B5600 1 11A5440 1 11B5587 1 11B5599 1 11B5741 1 Description Frame, Carrier with cable guide system board stand off. Sensor, Carrier Home Motor, Carrier Transport Assembly Screw, (PP) Feed Roll Assembly, Small and
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 52
    Assembly 2: Paper Feed / Carrier Transport / Maintenance 7-6
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 53
    AsmIndex 2- 18 19 20 21 22 23 NS NS Part Number 11B5600 11B5600 11B5600 1367389 11B5595 11B5600 11B5600 11B5600 Units 2 1 1 1 1 2 2 2 Description Screw, (PP) Screw, (PP) Screw, (PP) Cap and Wiper B/M (One of each) Star Roller Asm Screw (PP) Bearings, Large Feed Roll (PP) Screws, Star Roller
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 54
    Assembly 3: Electronics 7-8
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 55
    AsmIndex 3 -1 2 3 4 NS Part Number 11B5745 11B5746 11B5600 11B5600 11B5602 Units 1 1 3 2 1 Description System Board with ROM Power Supply Screws, System Board (PP) Screws, Base Asm (PP) Cable, Parallel Port Parts Catalog 7-9
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 56
    Assembly 3: Electronics (Continued) 7-10
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 57
    AsmIndex 3-5 Part Number 1339526 1342536 1339520 1339520 1342514 1342526 1342536 1339526 1342534 1342514 1342514 1339525 1342514 1339519 1342514 1339520 1339520 1339520 1342514 1342514 1339521 1339524 70G0496 1342514 1339520 1342514 1339520 1342514 1342536 1342514 1339520 1339517 1339523 1339520
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 58
    Assembly 4: Carrier 7-12
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 59
    AsmIndex 4 -1 2 3 4 5 Part Number 11B5596 11B5585 11B5584 11B5600 11B5600 Units 1 1 1 1 1 Description Carrier Assembly Rod, Carrier Guide Frame, Carrier Screw, Carrier Guide Rod (PP) Spring, Carrier Guide Rod (PP) Parts Catalog 7-13
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 60
    Assembly 5: Sheet Feeder 7-14
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 61
    AsmIndex 5 -1 2 3 4 Part Number 11B5584 11B5600 11B5747 11B5743 Units 1 2 1 1 Description Frame, Carrier Screws, Sheet Feeder Mounting (PP) Sheet Feeder Asm Cover, Rear Asm Parts Catalog 7-15
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 62
    7-16
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 63
    Power 2-11, 4-8 Power Consumption 1-1 Preventive Maintenance 6-1 Problems Carrier Transport 2-2 Maintenance Station 2-2 Operator Panel 2-2 Paper 11 Wiper and Cap 4-7 Repair Information 4-1 S Safety Information vi Service Checks Carrier Transport 2-5 Envelope Feed 2-6 Maintenance Station 2-7 Paper
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 64
    T Tests Print NVRAM Contents 3-2 Reset NVRAM Defaults EMEA 3-3 U.S. 3-3 Test Page 3-4 X-2
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 65
    Lexmark 3000 Color Jetprinter Service Manual P/N 11B5909 Reader's Comment Form You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring
  • Lexmark 3000 Color Jetprinter | Service Manual - Page 66
    POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 2659 LEXINGTON, KY POSTAGE WILL BE PAID BY ADDRESSEE Lexmark International Inc. Department D22A, Building 035-3 740 New Circle Road NW Lexington, Ky 40550 Fold Here Tape Please Do Not Staple Tape
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4095-001
Lexmark 3000 Color Jetprinter™
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.
• Table of Contents
• Index
• Safety and Notices
• Trademarks
• Start Diagnostics
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