Lexmark C748 Print Quality Guide - Page 11
Toner rubs off
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Print quality guide Page 11 of 13 MAKE SURE THE PRINTER HAS BEEN RECALIBRATED RECENTLY Select Color Adjust in the Quality menu. MAKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF‑WHITE BACKGROUND Check the application settings. MAKE SURE NO TONER IS IN THE PAPER PATH Contact customer support. Toner rubs off Try one or more of the following: CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper Weight setting from Normal to Heavy. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough. MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement part.