Lexmark E310 User's Guide

Lexmark E310 - Optra B/W Laser Printer Manual

Lexmark E310 manual content summary:

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    OPTRA E310
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    the Hewlett-Packard Company. PCL 5 and PCL 6 are Hewlett-Packard Company's designations of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PCL 5 and PCL 6 languages. This means the
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    1 What's in the box 1 Installing the print cartridge 2 Connecting the printer to your computer 4 Loading paper 9 Printing a test page 11 Attaching a new operator panel overlay 12 Installing memory 13 3 Printer drivers 19 Printer drivers 19 MarkVision 21 4 Paper handling 23 Paper types
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    Clearing paper jams 32 5 Troubleshooting 35 Indicator lights 37 6 Supplies 57 Print cartridge maintenance 57 Appendix A: Printer specifications 59 Printer features 59 Printer dimensions 60 Appendix B: Advanced troubleshooting 61 Appendix C: Safety information 73 Appendix D: Notices 79
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    About your printer The Optra E310 printer combines the quality of a laser printer with a conveniently small footprint for a perfect fit. With its easy setup, you'll be printing in no time. Use this book for information on: • installing printer memory options • installing printer drivers • loading
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    printer driver to conserve toner when printing drafts. Ease of use A variety of fonts for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font manager utility with 110 fonts and world-class font support
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    , labels, envelopes and card stock. 5 Paper support Stack media in the paper output bin. 6 Paper guides Adjust the width of the paper in the manual sheet feeder. 7 Indicator lights Check the status of your printer. For information, see "Printer status information" on page 38. 8 Paper output
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    port with a parallel interface cable. 11 USB connector Connect your computer to the printer's USB port with a Universal Serial Bus cable. 12 Power cord connector Connect your printer to a properly grounded wall outlet with a power cord. 13 Power switch Turn your printer on or off. viii
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    , all print job data is lost. The different light sequences are explained in the Troubleshooting chapter beginning on page 35. Use MarkVision, your software application driver or the Printer Toolkit provided with your setup diskette to change printer settings such as paper source, paper size and
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    this User's Guide, Lexmark offers other sources of information about your printer or about Lexmark products and services. On-line documents The CD that was shipped with your printer contains several on-line documents. Refer to the booklet that came with the CD for launching instructions. Once you
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    : - User's Guide and printer registration card - printer - print cartridge - power cord - CD - Windows 3.1 diskettes (not shipped to all countries) If you need help during setup, or if any items are missing or damaged, refer to the registration card for the designated Lexmark phone number for your
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    Installing the print cartridge 1 Use the finger tab to pull down the printer cover. 2 Unpack the print cartridge. 3 Holding the cartridge level, pull out the sealing tape. 2 Chapter 1: The basics
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    4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down between the print cartridge slots. b Gently push down on the cartridge until it drops into place. Installing the print cartridge 3
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    . Troubleshooting Tips Problem: Characters appear light or blurred. Printer seems to be printing, but pages are blank. Printer is on, but nothing prints. Jobs are not printing and the Error light is on solid. What to do: • Make sure you removed the sealing tape from the print cartridge. • Replace
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    off. 2 Plug the parallel interface cable into the connector on the back of the printer. 3 Push the metal clips toward the plug until they snap in the notches on the plug. 4 Attach the other end of the parallel cable to your computer. 5 Turn on the printer. Connecting the printer to your computer 5
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    , Next. g When the hardware is loaded, click Finish. The CD is automatically launched. 6 Follow the installation instructions on the printer drivers screen. 7 Select the LPT1 port as your default printer port. 8 When you are finished, exit the CD. 9 Restart your computer. 6 Chapter 1: The basics
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    USB port, choose Settings, then choose Printers from the Start menu. 11 From the Printers folder, highlight the Optra E310 icon. 12 Open the File menu and click Properties. 13 Select the Details tab. 14 In the Print to the following port box, select USB port USB001 (Lexmark USB port). 15 Click OK
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    back of your printer. 3 Launch the CD to install the printer drivers and utilities (instructions to launch printer descriptions, select the Optra E310 PPD, and click Select. c Click the Change button in the USB Printer Selection box. d Scroll through the list of printer models, select the Optra E310
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    : • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. • If you are connected to a PC, make sure you are using Windows 98. Loading paper Automatic paper feeder Manual paper feeder You can load paper in the automatic paper feeder, which holds up to 150 sheets
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    you. If you are loading letterhead paper, insert letterhead with the top of the page pointing down. 4 Slide the paper guides against the edges of the paper. 5 Extend the paper support on the paper output bin. 6 Select the paper size from your software application. 7 Start your print job. 10 Chapter
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    Troubleshooting Tips Problem: What to do: Toner smudges appear on the front or • Make sure the paper is straight and unwrinkled. back of the page. Paper sticks together/printer feeds multiple sheets of paper. • Remove the paper from the paper feeder and fan the paper. • Make sure there isn't
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    print out. If it doesn't, check "Printing problems" on page 36. Troubleshooting Tips Problem: The operator panel lights do not come on when the printer is turned on. What to do: • Make sure the power cord is firmly plugged in at the back of the printer and at the wall outlet. Attaching a new
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    application software and install the appropriate printer driver. Refer to the booklet that came with the CD for installation instructions. Turn to Chapter 2 for more information about the printer utilities and drivers. Your printer comes with 2MB of printer memory. You can buy and install a 4MB
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    Note: Exposing the photoconductor to light may damage the print cartridge. After you remove the cartridge from the printer, cover it or store it in a clean, dark place. 4 With the printer facing you, place it on its left side. 5 Turn the printer around so the bottom of the printer is facing you. 6
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    7 Grasp the corner of the shield and gently pull it out, then down. 8 Pull the shield away from the printer. Installing memory 15
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    an optional printer memory card, follow the memory card instructions below. Notch Connection points 1 Remove the printer memory card from its packaging. Avoid touching the connection points along the edge of the card. 2 Locate the printer memory connector. Printer memory connector 3 Hold
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    all the way in. 6 Push the card back with your thumbs until it snaps into place. Installing a flash memory card To install an optional flash memory card: 1 Remove the printer memory card from its packaging. Notch Connection points Avoid touching the connection points along the edge of the card
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    3 Hold the option card with the connection points facing toward the system board and the notch pointing down and to the left. 4 Insert the card into the option card connector at a 45 degree angle. 5 Gently push the card all the way in. 6 Push the card back with your thumbs until it snaps into place.
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    . 3 Re-install the print cartridge. 4 Reconnect the computer cable and latch the metal clips. 5 Plug the power cord into the printer. 6 Turn the printer on. As the printer powers up and the operator panel lights begin cycling on and off, there is a pause while the new memory is tested, then the
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    20 Chapter 1: The basics
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    website at http://www.lexmark.com to download a printer driver to your computer. Printer drivers Printer drivers for the following operating systems and applications are included on the CD: • Windows 95 • Windows 98 • Windows NT 4.0 • Windows for Workgroups 3.11 • Windows 3.1x • Macintosh System
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    a modem attached to your computer, you can download printer drivers from the Lexmark Bulletin Board System (BBS). In the U.S. and Lexmark information on the CD or the printer registration card. Printer utilities The CD also includes printer utilities. If you're using Windows 95, Windows 98, Windows
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    on-line documentation on the Drivers, MarkVision and Utilities CD that came with your printer. On-line help On-line Help is available from all MarkVision screens. MarkVision for Windows 95, Windows 98 and Windows NT 4.0 includes step-by-step instructions for using many MarkVision functions
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    22 Chapter 2: Printer drivers
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    the automatic paper feeder for the print jobs you do most often. Use the manual sheet feeder to feed a single page, transparency, envelope, label or index card. Your printer also has an output bin on top of the printer that collates up to 100 sheets (face down), and the single sheet front output
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    Selecting the right paper type reduces printing problems. For best print quality, use 20 lb , executive Weight 16 - 24 lb (60-90 g/m2) Capacity Automatic Paper Feeder: 150 sheets Manual Sheet Feeder: 1 sheet Transparencies Envelopes Labels Index Cards Index Bristol / Tag Card Stock Minimum: 3.
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    laser printers. We recommend Lexmark Laser Printer Transparencies: for letter size transparencies, part number 70X7240; for A4 size transparencies, part number printing, feed envelopes one at a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder. Paper types and
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    Load envelopes in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of the envelopes. When printing on envelopes: • Try a sample of any envelopes you are considering using with the printer before buying large quantities. • Use envelopes
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    guides to fit the width of the envelopes. Labels For occasional label printing, use paper labels designed for laser printers. You can feed labels one at a time from the manual , refer to the Card Stock & Label Guide on the CD. • Do not print a large number of labels continuously. • Do not use
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    paper feeder Use the automatic paper feeder, which is behind the manual feeder, to feed paper and special media such as transparencies, envelopes door to feed the media straight out the front of the printer. 1 Extend the paper support on the automatic paper feeder. 2 Before loading media, flex the
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    from you and pointing down • envelopes, insert them vertically, flap side down so the stamp area is in the top left corner 4 Slide the paper guides flush against the edges of the media. Loading paper, other media in the automatic feeder 29
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    5 Extend the paper support on the paper output bin or open the front output door if you're printing on special media. 6 Select the automatic paper feeder from your software application. 7 Start your print job. 30 Chapter 3: Paper handling
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    of the printer. Manual feeder 1 Extend the paper support on guides flush against the edges of the media. 4 Briefly (approximately one second) push Press Button to start printing. 5 When the Load Paper light blinks and the Press Button light comes on, place another sheet/other media in the manual
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    off, then on. If this doesn't clear the jam: 3 Open the printer cover. 4 Remove the print cartridge and cover it. Note: Exposing the photoconductor to light may damage the print cartridge. After you remove the cartridge from the printer, cover it or store it in a clean, dark place. 32 Chapter
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    paper in the printer. 7 Re-insert the print cartridge. 8 Close the printer cover to resume printing. Note: If the paper jam is in the fuser, try opening and 2 Feed 10 or more sheets of plain paper through the printer before resuming label printing. The plain paper will remove any remaining adhesive
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    Troubleshooting Tips Problem: Paper sticks together/printer feeds multiple sheets of paper. Paper skews or buckles. Envelopes fail to feed are loaded in the center of the feeder. • Try a different kind. Envelopes designed for laser printers produce better results. 34 Chapter 3: Paper handling
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    a printer part that requires cleaning or replacement by a service technician. Print quality problems Problem: What to do: Light or blurred characters. • Make sure you removed the sealing tape from the print cartridge. • Hot/humid or cold/dry weather conditions may affect how well toner adheres
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    Type setting from your Lexmark printer driver. • Try a different kind of xerographic bond paper. • Replace the print cartridge. Printing problems Problem: What to do: Printer has missing or damaged parts. • Inside the U.S., call the number listed on your printer registration card. • Outside the
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    sequence. They indicate that the printer is Ready to print (printer status information); the printer needs attention (printer attendance information); or the printer needs servicing (printer service information). Operator panel terms Light is on Light is off Light is blinking Press Button • Brief
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    receive and process data. • Print a test page by pushing the operator panel button with a brief button press, or • reset the printer by pushing the operator panel button with a long button press. Each time the printer is reset, the print job in process is terminated. 38 Chapter 4: Troubleshooting
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    If your printer lights look like this: Then your printer: is Busy receiving data, processing data, the print engine is running, or processing/printing a test page. • If you want to reset the printer, push the operator panel button with a long button press. Indicator lights 39
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    is Waiting until a Print Timeout occurs or until additional data is received. • Print data stored in the printer buffer by pushing the operator panel button with a brief button press or • reset the printer by pushing the operator panel button with a long button press. 40 Chapter 4: Troubleshooting
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    If your printer lights look like this: Then your printer: is Resetting settings to their power-on default settings or saving settings changed in Configuration Mode. Indicator lights 41
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    If your printer lights look like this: Then your printer: is Flushing corrupted print data. 42 Chapter 4: Troubleshooting
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    Printer attendance information If your printer lights look like this: Then your printer: detects a Paper Jam. • Open the printer cover, clear all paper from the paper path and close the cover to resume printing. Indicator lights 43
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    the front of the printer, into the manual feeder and push the operator panel button to resume printing, or • reset the printer by pushing the operator panel button with a long button press. If your printer lights look like this: Then your printer: is alerting you that the printer is out of paper
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    sequence that appeared before the cover was opened. • Install the print cartridge. If your printer lights look like this: Then your printer: flash memory is full (Memory Full) • Print data without saving it in flash memory by pushing the operator panel button with a brief button press or • reset
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    If your printer lights look like this: Then your printer: • memory is full, or • received a page that is too complex to print, or • reduces the resolution of a formatted page to 300 dpi before printing, or • has a PPDS font error, or • doesn't have enough memory to save what is in the buffer (
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    Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press to resume printing
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    Page). • Switch the printing mode to a different printing mode via the Lexmark driver for Windows, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press. 48 Chapter 4: Troubleshooting
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    If your printer lights look like this when you double-click the operator panel button: Then your printer: is out of memory while formatting a page and is forced to reduce the resolution to 300 dpi before printing it (Resolution Reduction Warning). • Push the operator panel button to
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    your printer lights look like this when you double-click the operator panel button: Then your printer: has received a request for a PPDS font which is not installed (Font Error). • Reset the front panel by pushing the operator panel button with a long button press. 50 Chapter 4: Troubleshooting
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    If your printer lights look like this when you double-click the operator panel button: Then your printer: doesn't have enough memory to save what is in the buffer (Resource Save Off). • Install additional memory or • push the operator panel button to resume printing, or • reset the front panel by
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    If your printer lights look like this when you double-click the operator panel button: Then your printer: has insufficient memory to free up unused space in flash memory (Insufficient Defrag Memory). • Delete fonts, macros and other data in RAM, or install additional printer memory, then issue a
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    your printer lights look like this when you double-click the operator panel button: Then your printer: has an error communicating with the host computer (Host Interface Error). This error is displayed if: • you have an external network adapter (ENA) connected to your printer, but your printer can
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    54 Chapter 4: Troubleshooting
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    Then your printer: has a service error and printing stops immediately. Turn the printer off and back on. If the lights are still blinking, contact your point of purchase, or call the Lexmark service number listed on your printer registration card. Reset user defaults When formatting problems occur
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    print quality problems, such as stray toner marks appearing on the paper, select the Engine Clean Cycle setting to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes
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    Test Pages. The operator panel Paper Jam light is on solid, the Error light is blinking and the Press Button light is blinking. 8 Do a long button printer returns to the Ready state. When you've isolated the problem, i.e., print is too light, toner streaks, etc., refer to the troubleshooting
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    language interpreter or the cable. Hex Trace isolates printing problems by telling you what information your printer is receiving. To enter Hex Trace Mode: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is open, do
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    . Once the settings are returned to the factory default values, the printer returns to the Ready state. Note: When you restore factory default settings, all downloaded fonts, macros and symbol sets in printer memory are deleted. (Resources in flash memory are unaffected.) Indicator lights 59
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    operating properly, call the Lexmark service number listed on the printer registration card or contact your point of service. If the Ready indicator light is on, briefly press the operator panel button to print a test page. It lists your printer model, printer memory installed and your user default
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    , you can order Lexmark supplies from any Lexmark Authorized Supplies Dealer. To locate the dealer nearest you, call the number on the printer registration card that came with your printer. In other countries, contact the place where you bought your printer. Print cartridge maintenance To get the
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    58 Chapter 5: Supplies
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    Troubleshooting Tips Problem Characters appear light or blurred. Printer seems to be printing, but pages are blank. Printer is on, but nothing prints. Jobs are not printing and the Error light is on solid. Action • Make sure you removed the sealing tape from the print cartridge. • Replace the print
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    60 Chapter 5: Supplies
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    standard • 45 LaserJet-compatible scalable fonts • 39 Optra-compatible scalable fonts plus 36 additional PostScript scalable fonts • 150-sheet automatic paper input tray and a single-sheet manual input tray • 100-sheet paper output tray and a single-sheet output door • 2MB printer memory • 4MB, 8MB
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    Printer dimensions Height: Width: Depth: Weight: 8.8" (224mm) 13.6" (345mm) 14.4" (365mm) 16.5 lbs (7.5kg) with print cartridge 60 Appendix A: Printer specifications
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    Advanced B troubleshooting If you contact the Lexmark Technical Support Center to help you resolve a printing problem, they may guide you through configuration mode to change a default setting (i.e., turning on the PPDS Activated setting if your job application uses the PPDS datastream). Use the
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    be in the Special Function Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press
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    menu item, Parallel Protocol. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. Appendix B: Advanced troubleshooting 63
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    supports Fastbytes. When the protocol is set to Standard, the printer receives information at a normal transmission rate. The Press Button light panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. 64 Appendix B: Advanced troubleshooting
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    item, Auto CRLF/LFCR. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. Appendix B: Advanced troubleshooting 65
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    menu item, Parallel Mode 1. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. 66 Appendix B: Advanced troubleshooting
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    menu item, Parallel Mode 2. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. Appendix B: Advanced troubleshooting 67
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    item, Parallel Strobe Adjust. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. 68 Appendix B: Advanced troubleshooting
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    item, USB Port Enabled. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. Appendix B: Advanced troubleshooting 69
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    item, USB NPA Mode. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. 70 Appendix B: Advanced troubleshooting
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    item, Parallel Port Enabled. • Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode. Auto Appendix B: Advanced troubleshooting 71
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    72 Appendix B: Advanced troubleshooting
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    instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement
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    Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen. • Dieses Produkt verwendet einen Laser servicio o reparación deberá realizarse por parte del personal cualificado, a menos que se som er let tilgængelig. • Service og reparationer, som ikke er beskrevet
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    være lett tilgjengelig. • La bare kvalifisert personale ta seg av service og reparasjon som ikke er direkte beskrevet i bruksanvisningen. • Dette ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição. • O produto utiliza raios laser, tome CUIDADO: O uso
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    . Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição. • O produto usa raios laser, tome CUIDADO: O uso de controles, ajustes ou a execução de procedimentos diferentes dos especificados podem resultar
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    Appendix C: Safety information 77
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    78 Appendix C: Safety information
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    printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark network adapter installed Federal Communications Commission (FCC) compliance information statement The Optra E laser printer instructions, service
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    cable such as Lexmark part number 1329605. Use relating to electromagnetic compatibility and safety of laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser
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    la stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza tecnica, non ricevano radiazioni laser superiori al livello della classe 1. Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten
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    användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Chinese laser notice Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med
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    and a computer, using Network Printing Alliance Protocol (NPAP 1.0 standard). bin. See output bin. bitmapped font. Predefined pattern of bits that represent a typeface at a specific size, style and resolution. bulletin board system. Lexmark's service for obtaining printer drivers, fonts and other
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    memory you can install in the printer that provides non-volatile storage for downloaded fonts, symbol sets or macros. font. A family or set of characters that have common visual characteristics, such as size, weight and style. fuser. The part of the printer that uses heat and pressure to make toner
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    Lexmark's process established to recycle toner cartridges and print units. operator panel. The 6 lights and 1 button on the printer that are used to change printer settings and display printer print cartridge. The replaceable unit inside the printer that contains the toner supply. printer driver. A
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    that indicates the printer needs service. setting. Values you choose from printer menus or software applications that control printer operation and the appearance of the printed page. setup utility. A program shipped with your printer to install printer drivers, test printer setup, and complete
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    printer using a parallel interface cable 4 using a USB cable 6 CRLF/LFCR 66 E electronic emissions notices 79 energy conservation 79 Energy Star 79 engine clean cycle 56 envelopes feeding problems 34 types and sizes 25 F factory default settings, restoring 59 Flash Memory Full light 45 flash memory
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    Resetting 41 Service Error 55 Top Cover Open 45 Waiting 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16 Insufficient Defrag Memory 52 J jams 32 L label types 27 language, changing operator panel display 12 laser notices 80 lights. See
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    font error 50 print cartridge installing 2 maintaining 57 problems 4, 59 print quality 1200 Image Quality vi toner saver vi printer attendance information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights
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    printing problems 9, 12, 34, 36, 59 reset user defaults 55 restore factory defaults 59 types envelopes 25 labels 27 paper 24 transparency 25 U unpacking the printer 1 USB 6, 69, 70, 71 W Waiting light 40 X-8 Index
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    Optra E310 User's Guide Part Number 1/99 Reader's Comment Form You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to
  • Lexmark E310 | User's Guide - Page 110
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OPTRA E310