Lexmark MS812 Print Quality Guide - Page 14

Print quality Guide Page 14 of 19 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. Do streaked horizontal lines appear on prints? Step 4 a Reinstall the imaging unit. Go to step 5. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints No The problem is solved. The problem is solved. The problem is solved. Action Yes Step 1 a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 2. Do streaked vertical lines appear on prints? No The problem is solved.