Lexmark MS812 Print Quality Guide - Page 17

Toner specks appear on prints, Transparency print quality is poor, Uneven print density, Step 4

Page 17 highlights

Print quality Guide Page 17 of 19 Action Step 4 a Enable Quiet mode. From the printer control panel, navigate to: Settings > General Settings > Quiet Mode > On b Resend the print job. Does the toner rub off? Yes Contact customer support. Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 a Check if you are using a recommended type of transparency. b Resend the print job. Contact customer support. Is the print quality still poor? Uneven print density No The problem is solved. No The problem is solved. No Set the paper type to Transparency. The problem is solved.

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Action
Yes
No
Step 4
a
Enable Quiet mode.
From the printer control panel, navigate to:
Settings
>
General Settings
>
Quiet Mode
>
On
b
Resend the print job.
Does the toner rub off?
Contact
customer
support
.
The problem is solved.
Toner specks appear on prints
Action
Yes
No
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Contact
customer
support
.
The problem is solved.
Transparency print quality is poor
Action
Yes
No
Step 1
From the printer control panel, set the paper type in the Paper menu to match
the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2.
Set the paper type to
Transparency.
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Contact
customer
support
.
The problem is solved.
Uneven print density
Print quality Guide
Page 17 of 19