Marantz SR4300 User Guide - Page 42
Troubleshooting
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ENGLISH TROUBLESHOOTING In case of trouble, check the following before calling for service: 1. Are the connections made properly ? 2. Are you operating the unit properly following user's guide ? 3. Are the power amplifiers and speaker working properly ? If the unit does not operate properly, check items shown in the following table. If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz distributor or the Marantz Service Center in your country. SYMPTOM CAUSE REMEDY SR4300 cannot be turned up. The power plug is not connected. Connect the power plug to the outlet. No sound and picture are output Mute is on. even when power is on. The input cable is not connected correctly. The master volume control is turned all the way down. The function selector position is wrong. Cancel mute using the remote control unit. See the connection diagram and connect the cables correctly. Adjust the master volume. Select correct position. Speaker does not outputting any The headphones are connected to the headphone jack. sound. Disconnect the headphones. (Speakers will not output sound when headphones are connected.) Sound and pictures from other Input cable connected incorrectly. than equipment selected with the function selector. Connect the cable correctly by referring to the connection diagram. Sound from the wrong channel is Speaker cable connected incorrectly. output from the speaker. Connect the cable correctly by referring to the connection diagram. No sound is output from the center The center speaker cable connection is incomplete. speaker. STEREO has been selected for Surround mode. Center = NONE has been selected in SETUP mode. Connect the cable correctly. When STEREO is selected for Surround mode, no sound will be output from the center speaker. Set another Surround mode. Make the correct setting. No sound is output from the The surround speaker cable connection is incomplete. surround speakers. STEREO has been selected for Surround mode. Surround = NONE has been selected in SETUP mode. Connect the cable correctly. When STEREO has been selected for Surround mode, no sound will be output from the surround speaker. Set another Surround mode. Make the correct setting. No sound is output from the The surround back speaker cable connection is incomplete Connect the cable correctly. surround back Surround mode is not EX/ES mode. Surround back = NONE has been selected in SPEAKERS Set surround mode EX/ES SIZE SETUP Make the correct setting. Can not select EX/ES mode. Surround back = NONE has been selected in SPEAKERS Make the correct setting. SIZE SETUP Use 5.1channel source. Input signal is incompatible. Can not select Pro Logic II mode. Input signal is incompatible. Use 2 channel Dolby Digital input signal, PCM input signal or analog input signal. Can not select Neo 6 mode. Input signal is incompatible. Use PCM input signal or analog input signal. Can not select CSII mode. Input signal is incompatible. Use PCM input signal or analog input signal. No output to Sub Woofer Out. Sub-woofer = NONE has been selected in SETUP mode. Select Sub-woofer = YES. Noise is produced during DTS- Analog has been selected for input. encoded CD or laser disc play. Be sure to perform digital connection, select digital input, then play. A specific channel does not Nothing recorded on source. produce output. Check the encoded channel on the source side. FM or AM reception fails. Antenna connection is incomplete. Correctly connect the indoor FM and AM antennas to FM and AM antenna outlets. Noise is heard during AM reception. Reception is affected by other electrical fields. Try changing location where the AM indoor antenna is set up. Noise is heard during FM reception. The radio waves from the broadcasting station are weak. Install an FM outdoor antenna. Cannot get programmed station Preset data has been erased. when the PRESET button is pressed. Disconnecting power plug for long periods of time will erase preset data. If that happens, input the preset data again. Control with the remote control unit Batteries are consumed.. Replace all the batteries with new ones. fails. Remote controller's function-key setting is wrong. Select different position from which equipment will be controlled. The distance between this SR4300 and the remote Move closer to this SR4300. commander is too far. S o m e t h i n g i s b l o c k i n g SR4 3 00 a n d t h e r e m o t e Remove offending object. commander. 38