Memorex MMP8568-ACM User Guide - Page 40
Troubleshooting Guide
UPC - 749720012480
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TROUBLESHOOTING GUIDE If you experience a problem with this unit, check the chart below before calling for service. SYMPTOM Unit will not turn on. No sound. The computer is not recognizing the player. CAUSE Battery is low/empty. Power is not turned on. Headphones are not inserted. Volume is set too low. The media files are corrupted. No files are in the player. SOLUTION Recharge battery as described on page 7. See page 16 for how to turn on the power. Insert headphones. Raise the volume using the Volume + button. Download uncorrupted files. Upload files to the unit as described on pages 8-11. The player is not securely connected. Computer is not compatible. Make sure player is securely connected. Supported OS: Windows XP (SP2) with WMP10 or above. WMA files with DRM Incorrect downloading See page 10 to download can't playback. methods. WMA files with DRM. 40