Memorex MMP8570 User Guide - Page 29

TROUBLESHOOTING GUIDE If you experience a problem with this unit, check the chart below before calling for service. SYMPTOM CAUSE SOLUTION Unit will not turn on. Dead battery, or not installed properly. Replace battery and install properly. No sound. FM distorted. Download Failure. The computer is not recognizing the player. Headphones are not Insert headphones. inserted. Volume is set too low. Raise the volume. DRM files copied & pasted. See page 14. The MP3 or WMA files Download uncorrupted are corrupted. files. Station not tuned. Retune station and extend headphone wire. Damaged USB cable. Replace cable. The USB cable is Make sure USB cable is not securely connected. securely connected. Win98 driver is not Install Win98 driver and/or installed or computer is see pages 7 through 10 for not compatible. compatibility. 28