Motorola SB5100 User Guide - Page 48
Problem, Possible Solutions - reset
UPC - 612572073193
View all Motorola SB5100 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 48 highlights
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Troubleshooting If the solutions listed here do not solve your problem, contact your cable service provider. Before calling your service provider, try unplugging and plugging in the cable modem power cord in the AC wall outlet to restart the cable modem. Restarting the cable modem may take 5 to 30 minutes. Before calling your service provider, try pressing the reset button on the rear panel. Resetting the cable modem may take 5 to 30 minutes. Your service provider may ask for the status of the front-panel lights as described in "Front-Panel Lights and Error Conditions" on page 44. Problem Possible Solutions Green POWER light is off Check that the power cord is properly plugged into the electrical outlet and the cable modem. Check that the electrical outlet is working. If the Standby light is on, the Internet connection is off. Press the Standby button to reconnect to the Internet. X Home Print Exit 42 SB5100 Series Cable Modem User Guide