Netgear DGN3500 DGN3500 Setup Manual

Netgear DGN3500 - Wireless-N Gigabit Router Manual

Netgear DGN3500 manual content summary:

  • Netgear DGN3500 | DGN3500 Setup Manual - Page 1
    RangeMax Wireless-N DSL Gigabit Modem Router Setup Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 November 2009 208-10345-02 v1.0
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 2
    Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 3
    Installing Your Router Manually (Advanced, Mac, and Linux Users) Understanding ADSL Microfilters 13 ADSL Microfilter ...13 ADSL Microfilter with Built-In Splitter 13 Connecting Your Wireless-N Modem Router 14 Verifying Your Connection 17 Setting Up Your Router for Internet Access 18 Configuring
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 4
    28 Power LED Not On ...29 Power LED is Red ...29 LAN or Internet Port LEDs Not On 29 Troubleshooting the Web Configuration Interface 30 Troubleshooting the ISP Connection 31 ADSL link ...31 Obtaining an Internet IP Address 32 Troubleshooting PPPoE or PPPoA 33 Troubleshooting Internet Browsing
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 5
    Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax Wireless-N DSL Gigabit Modem Router . Before you begin installing your router, check the package contents (see "Unpacking Your New Router" on page 1). Become familiar with
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 6
    the bottom of your router as shown in Figure 1. Position the router with the NETGEAR logo at the top. Figure 1 3. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). 2 Getting to Know Your Wireless Router
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 7
    router. Firmware upgrade in progress. POST (Power-On Self-Test) failure or device malfunction. Factory reset - Lights red momentarily when the reset button on the back panel is pressed and the gateway resets to the factory defaults. Power is not supplied to the router. Getting to Know Your Wireless
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 8
    is in use. The connected USB device has been detected by the router. No USB device has been detected. The ADSL port is connected to your ISP. The ADSL port is synchronizing with your ISP. The unit is off or there is no IP connection. There is an Internet session. If the session is dropped due to an
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 9
    the wireless access point feature off and on. You can also do this through the Wireless Settings screen. For more information, see the on-line Reference Manual. A link to the Reference Manual is on the Resource CD. 5. Factory Reset - Resets the wireless-N modem router to factory defaults. 6. Power
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 10
    wireless-N modem router activates the Wi-Fi Protected Setup (WPS) feature and connects WPS clients. The dome acts as a push-button for the router minute window for the router to connect with other WPS-enabled devices. See "Using Push 'N' Connect (WPS) to Configure Your Wireless Network" on page 23
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 11
    on the bottom of the wireless-N modem router shows the router's MAC address, serial number, security PIN, and factory default login information. Figure 5 Positioning Your Wireless Router The wireless-N modem router has internal wireless antennas. For optimal wireless network performance, use the
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 12
    the Internet. Installing Your Wireless-N Modem Router To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart Wizard™. The Smart Wizard walks you through the steps required to connect your router, microfilters, and PC(s); configure your wireless settings; and
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 13
    the manual setup option, for best results, install and set up your router in this order: 1. Install and connect your wireless router to your network (see "Connecting Your WirelessN Modem Router" on page 14). 2. Set up your wireless router for Internet access (see "Setting Up Your Router for Internet
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 14
    using the Smart Wizard to set up your wireless-N modem router, ensure that: • You have an ADSL Internet service connection through an Internet Service Provider (ISP). • You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 15
    Internet, see "Configuring Your Wireless Network" on page 21. Accessing Your Router After Installation The Smart Wizard only appears when you first install the router or when the router is in its factory default state (for example, if you have reset the router to its factory default settings). If
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 16
    may need the following information to set up your wireless-N modem router and access the Internet: - Host and Domain Name - Internet Login Name and Password (frequently an email address and password) - Domain Name Server (DNS) Addresses - Fixed or Static IP Address Your ISP should have provided you
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 17
    prevent block your connection to the Internet. If you have any doubts about this, connect the wireless-N modem router directly to the outlet which must provide connectivity for both the wireless-N modem router and telephone equipment. Figure 7 Installing Your Router Manually (Advanced, Mac, and
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 18
    Connecting Your Wireless-N Modem Router Before you install your wireless-N modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to "automatically obtain an IP address" using DHCP and "Obtain DNS server address automatically." You can check these
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 19
    to the filter. 2. Connect the wireless-N modem router to the ADSL filter. Using the included phone cable with RJ-11 jacks, connect the ADSL port (B) of the wireless-N modem router to the ADSL port (C) of the two-line filter, as shown in Figure 10. Installing Your Router Manually (Advanced, Mac, and
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 20
    ADSL connection. 3. Connect the Ethernet cable (D) from a wireless-N modem router LAN port to the Ethernet adapter in your computer, as shown in Figure 11. 4. Connect the power adapter to the wireless-N modem router and plug it in to a power outlet. 16 Installing Your Router Manually (Advanced
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 21
    router status lights. • The power light is lit after turning on the wireless-N modem router. • The wireless light is lit after turning on the wireless-N modem router. • The USB light is lit, indicating a USB connection. • The DSL light is lit, indicating an ADSL connection. • The Internet
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 22
    Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless-N modem router to set it up initially and to make any changes to your wireless router's settings later. The factory default state is reset when you press the Reset button on the
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 23
    , follow the Basic Settings Help screens on the router interface or see the online User's Manual for this wireless-N modem router. 5. Click Apply to save your settings and complete your connection. You should now be connected to the Internet! Installing Your Router Manually (Advanced, Mac, and
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 24
    everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 28. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. 20 Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 25
    Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup. The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 26
    security option it supports. To set up basic wireless connectivity: 1. Log in to the wireless-N modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up. You can
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 27
    see the wireless-N modem router's Internet LED blink, indicating communication to the ISP. Using Push 'N' Connect (WPS) to Configure Your Wireless Network If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure the router's SSID and security settings and
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 28
    instructions assume that you are configuring WPS on the router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: 1. Log in to the wireless-N modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 29
    attempt to detect the WPS signal from the router and establish a wireless connection in the time allotted. • If no connection is detected, then no SSID or security settings are configured on the router. • If a connection is established, the router WPS screen displays a message confirming that the
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 30
    , or using whatever LAN address and password you have set up. 2. Click the Wireless Settings link in the main menu of the wireless-N modem router. 3. Note that the default SSID is NETGEAR. The SSID of any wireless adapters must match the SSID you configure in the wireless-N modem router. If they do
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 31
    the wireless-N modem router. Check that they have a wireless link and are able to obtain an IP address by DHCP from the wireless-N gigabit modem router. Your wireless-N modem router is now configured to provide Internet access for your network. Your wireless-N modem router automatically connects to
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 32
    troubleshooting your wireless-N modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to "Basic Functioning" on page 28. • Have I connected the router
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 33
    Clear the router's configuration to factory defaults. This will set the router's IP address to 192.168.0.1. This procedure is explained in "Default Configuration" on page 37. If the error persists, you might have a hardware problem and should contact technical support. LAN or Internet Port LEDs Not
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 34
    using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless-N modem router. If the Internet LED is still off, this may mean that there is no ADSL service or the cable connected to the ADSL port is bad. Troubleshooting the Web Configuration Interface If
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 35
    LED is blinking amber, then your wireless-N modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes. If the Internet LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 36
    www.netgear.com. 2. Access the Main Menu of the wireless-N modem router's configuration at http://192.168.0.1. 3. Under Maintenance, select Router Status and check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your wireless-N modem router has not obtained an IP address from
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 37
    password. There also may be a provisioning problem with your ISP. Unless you connect manually, the wireless-N modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network. Troubleshooting Internet Browsing If your wireless-N modem router can obtain an IP address
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 38
    are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. 34 Troubleshooting
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 39
    explains how to restore the factory default configuration settings, changing the router's administration password to password and the IP address to 192.168.0.1. To reset your router from its current configuration and restore factory defaults: 1. Depress and hold the reset button on the back of
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 40
    wireless-N modem router. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: Power Adapter North America: UK, Australia of: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM 120V
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 41
    the factory configuration settings that are shown in the table below. Feature Default Behavior Router Login User Login URL http://www.routerlogin.net or http://www.routerlogin.com User Name (case sensitive) admin Login Password (case sensitive) password Internet Connection WAN MAC Address
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 42
    Default Behavior Firewall Inbound (communications coming in from Disabled (except traffic on port 80, the http port) the Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless Communication Enabled SSID Name NETGEAR
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 43
    provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document ITCP/IP Networking Basics Wireless Networking Basics Preparing Your Network Virtual Private Networking Basics Glossary Link http://documentation
  • Netgear DGN3500 | DGN3500 Setup Manual - Page 44
    our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/. Setup documentation is available on the CD, on the support website, and on the documentation website. When the wireless-N modem router is connected to the Internet, click
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44

November 2009
208-10345-02
v1.0
NETGEAR
, Inc.
350 East Plumeria Drive
San Jose, CA 95134
RangeMax Wireless-N DSL
Gigabit Modem Router
Setup Manual