Netgear DGN3500 DGN3500 Setup Manual - Page 32

Troubleshooting, Basic Functioning - problems

Get Netgear DGN3500 - Wireless-N Gigabit Router PDF manuals and user guides
UPC - 606449062311
View all Netgear DGN3500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 32 highlights

Troubleshooting This chapter gives information about troubleshooting your wireless-N modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to "Basic Functioning" on page 28. • Have I connected the router correctly? Go to "Troubleshooting the Web Configuration Interface" on page 30. • I cannot access the router's configuration with my browser. Go to "Troubleshooting Internet Browsing" on page 33. • I have configured the router but I can't access the Internet. Go to "Troubleshooting the ISP Connection" on page 31. • I cannot remember the router's configuration password. Go to "Default Configuration" on page 37. • I want to clear the configuration and start over again. Go to "Restoring the Default Configuration and Password" on page 35. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on (see "Hardware Features" on page 3 for an illustration and explanation of the LEDs). 2. After approximately 10 seconds, verify that: a. The LAN port LEDs are lit for any local ports that are connected. b. The ADSL Internet port LED is lit. Troubleshooting 28

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
Troubleshooting
28
Troubleshooting
This chapter gives information about troubleshooting your wireless-N modem router. After each
problem description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
•
Is the router on?
Go to
“Basic Functioning” on page 28
.
•
Have I connected the router correctly?
Go to
“Troubleshooting the Web Configuration Interface” on page 30
.
•
I cannot access the router’s configuration with my browser.
Go to
“Troubleshooting Internet Browsing” on page 33
.
•
I have configured the router but I can’t access the Internet.
Go to
“Troubleshooting the ISP Connection” on page 31
.
•
I cannot remember the router’s configuration password.
Go to
“Default Configuration” on page 37
.
•
I want to clear the configuration and start over again.
Go to
“Restoring the Default Configuration and Password” on page 35
.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED is on (see
“Hardware Features” on
page 3
for an illustration and explanation of the LEDs).
2.
After approximately 10 seconds, verify that:
a.
The LAN port LEDs are lit for any local ports that are connected.
b.
The ADSL Internet port LED is lit.