Netgear DGN3500 DGN3500 Setup Manual - Page 39

- Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 where is the IP address of a remote device such as your ISP's DNS server. If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC's Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway as described in "Preparing Your Network" on page 39. • Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device. • If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu. Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password to password and the IP address to 192.168.0.1. To reset your router from its current configuration and restore factory defaults: 1. Depress and hold the reset button on the back of the router for approximately 6 seconds-until the Power LED blinks red. The Power LED will blink red three times and then will turn green when the default configuration settings have been restored. 2. Release the Reset button and wait for the router to reboot. Troubleshooting 35