Netgear GSM7352SNA GSM7328S, GSM7352S and GSM7328FS Hardware Installation Guid - Page 35

Troubleshooting, Troubleshooting Chart

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Page 35 highlights

Chapter 4 Troubleshooting Troubleshooting Chart The following table lists symptoms, causes, and solutions of possible problems. Table 4-1. Troubleshooting Chart Problem Power LED is off. Link LED is off or intermittent. Cause No power is received Port connection is not working. Solution Check the power cord connections for the switch at the switch and the connected device. Make sure that all cables used are correct and comply with Ethernet specifications. Check the crimp on the connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Make sure that all cables used are correct and comply with Ethernet specifications. See Appendix A. Check for a defective adapter card, cable, or port by testing it in an alternate environment where all products are functioning. File transfer is slow or performance degradation is a problem. Half- or full-duplex setting on the switch and the connected device are not the same. Make sure that the attached device is set to auto negotiate. Check the system message log. 4-1 v1.0, February 2007

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4-1
v1.0, February 2007
Chapter 4
Troubleshooting
T
roubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table 4-1. Troubleshooting Chart
Problem
Cause
Solution
Power LED is off.
No power is received
Check the power cord connections
for the switch at the switch and the
connected device.
Make sure that all cables used are
correct and comply with Ethernet
specifications.
Link LED is off or
intermittent.
Port connection is not
working.
Check the crimp on the connectors
and make sure that the plug is
properly inserted and locked into
the port at both the switch and the
connecting device.
Make sure that all cables used are
correct and comply with Ethernet
specifications. See Appendix A.
Check for a defective adapter
card, cable, or port by testing it in
an alternate environment where all
products are functioning.
File transfer is slow or
performance degradation
is a problem.
Half- or full-duplex setting
on the switch and the
connected device are not
the same.
Make sure that the attached
device is set to auto negotiate.
Check the system message log.