Netgear WNR1000-2VCNAS WNR1000v2 Setup Manual (Internal Antenna) - Page 36

Checking the Internet Service Connection, Obtaining an Internet IP Address, Internet Connection

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• If your router's IP address has been changed and you don't know the current IP address, reset the router's configuration to the factory defaults. This procedure will reset the router's IP address to 192.168.1.1 (see "Restoring the Default Password and Configuration Settings" on page 39). • Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and reopening it again. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration. Checking the Internet Service Connection If your router is unable to access the Internet, check the Internet connection, and then check the wireless router. • Internet Connection. The cable or DSL modem status lights indicate if the modem connection is successful or not. Check your modem documentation or call your Internet service provider for help with verifying that the modem has a successful connection. • Wireless Router Internet Light is Green or Blinking Green. If your Internet light is green or blinking green, then you have a good Internet connection and your wiring is correct. • Wireless Router Internet Light Off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or DSL modem, and that both the modem and wireless router are turned on. Obtaining an Internet IP Address If your wireless router is unable to access the Internet, and your Internet light is amber, check the wireless router to see if it is able to get an Internet IP address from your service provider. Unless you have a static IP address, your wireless router automatically requests an IP address from your service provider. Troubleshooting 32

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Troubleshooting
32
•
If your router’s IP address has been changed and you don’t know the current IP address, reset
the router’s configuration to the factory defaults. This procedure will reset the router’s IP
address to 192.168.1.1 (see
“Restoring the Default Password and Configuration Settings” on
page 39
).
•
Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and
reopening it again.
•
If you are attempting to set up your NETGEAR router as an additional router behind an
existing router in your network, consider replacing the existing router instead. NETGEAR
does not support such a configuration.
•
If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway
in your network, the router cannot perform many gateway services, for example, converting
ADSL or Cable data into Ethernet networking information. NETGEAR does not support such
a configuration.
Checking the Internet Service Connection
If your router is unable to access the Internet, check the Internet connection, and then check the
wireless router.
•
Internet Connection
. The cable or DSL modem status lights indicate if the modem
connection is successful or not. Check your modem documentation or call your Internet
service provider for help with verifying that the modem has a successful connection.
•
Wireless Router Internet Light is Green or Blinking Green
. If your Internet light is green
or blinking green, then you have a good Internet connection and your wiring is correct.
•
Wireless Router Internet Light Off
. If the Internet light is off, verify that the Ethernet cable
is securely connected between the cable or DSL modem, and that both the modem and
wireless router are turned on.
Obtaining an Internet IP Address
If your wireless router is unable to access the Internet, and your Internet light is amber, check the
wireless router to see if it is able to get an Internet IP address from your service provider. Unless
you have a static IP address, your wireless router automatically requests an IP address from your
service provider.