Nintendo TWLSKA Operation Manual - Page 51

Error Code List Continued, Error Codes, Condition, Solution

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Support and Troubleshooting Support and Troubleshooting 99 Error Code List (Continued) Error Codes Condition Solution 050000 - 050099 050500 - 050599 050600 - 050699 051000 - 051099 No access point in range. You must accept the user agreement. Wireless Communications is currently disabled under System Settings. Could not find an access point with the SSID that has been set. Check the access point settings. The wireless signals may be too weak at your location. Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point. Make sure the access point is in a usable state. For details, see the instruction manual for your access point. Agree to the user agreement. Enable the wireless communications setting. Check whether the SSID in the connection settings matches the settings for the access point you want to connect to. 051100 - 051199 Could not connect to the access point. Make sure the security key in the connection settings matches that of the access point. If this error code occurs even after connections are allowed, the wireless signals may be too weak at your location. Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point. When connecting to an Internet hotspot for which a proprietary security key has been set, make sure you configure your connection setting. 051200 - 051299 Could not connect because the maximum number of simultaneous connections to the access point has been exceeded. The access point you tried to connect has a limit on the number of devices that can connect to it. Wait for a while and try again. Cannot connect to the access point for an unknown reason. 051300 - 051399 See the resolution for error codes 051100-051299. Reconfigure the access point settings. Could not automatically acquire the IP address. 052000 - 052099 Enable the DHCP server feature of your access point or other network device. If you cannot use the DHCP server feature, you will have to configure the IP address and other such settings manually. Make sure the security type and key of the connection settings match the settings for the access point you want to connect to. 100 Error Codes Condition Could not connect to the Internet. 052100 - 052399, 312004, 312005 Solution Confirm that your network environment can connect to the Internet. Review the settings after Auto-Obtain IP Address in the connection settings. If the Auto-Obtain IP Address setting is set to Don't use, check whether the security type and key in the connection settings match the settings for the access point you want to connect to. 052400 - 052599, 312012, 312013 Could not connect to the proxy server. Confirm that your network environment can connect to the proxy server. Review the proxy server settings. 052700 - 052799 Cannot connect because there is another network device that is set to the same IP address. Review the Auto-Obtain IP Address setting in the connection settings. Could not connect to the Internet. 053000 - 053299 The wireless signals may be too weak at your location. Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point. When connecting to an Internet hotspot for which a proprietary security key has been set, make sure you configure your connection setting. 054000 - 054299, 290500 - 290599, 291000 - 291099 Communication error. You have been disconnected from the network. The wireless signals may be too weak at your location. Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point. This might be a temporary issue, so wait a while and then try again. If the issue does not get resolved, contact Nintendo Customer Service. For more information on error codes and messages, or if you see error codes or messages that do not appear on these lists, please visit support.nintendo.com. If your Nintendo DSi system still does not operate correctly after try the troubleshooting steps, DO NOT return it to the store. You may lose saved game data and all Nintendo DSi Shop downloads and Nintendo DSi Points. Visit support.nintendo.com for assistance and additional troubleshooting and repair options or call 1-800-255-3700.

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Support and Troubleshooting
99
Support and Troubleshooting
100
Confirm that your network environment can
connect to the Internet.
Review the settings after Auto-Obtain IP Address
in the connection settings.
If the Auto-Obtain IP Address setting is set to
Don’t use, check whether the security type and
key in the connection settings match the settings
for the access point you want to connect to.
Confirm that your network environment can
connect to the proxy server.
Review the proxy server settings.
Review the Auto-Obtain IP Address setting
in the connection settings.
The wireless signals may be too weak at your
location. Try moving closer to your access point,
and make sure there are no people, objects, or
other obstacles between the system and the
access point.
When connecting to an Internet hotspot for
which a proprietary security key has been set,
make sure you configure your connection setting.
The wireless signals may be too weak at your
location. Try moving closer to your access point,
and make sure there are no people, objects, or
other obstacles between the system and the
access point.
This might be a temporary issue, so wait a while
and then try again. If the issue does not get
resolved, contact Nintendo Customer Service.
Error Code List (Continued)
Error Codes
Condition
Solution
050000 – 050099
050500 – 050599
050600 – 050699
051000 – 051099
051100 – 051199
051200 – 051299
051300 – 051399
052000 – 052099
No access point in range.
You must accept the user agreement.
Wireless Communications
is currently disabled under
System Settings.
Could not find an access
point with the SSID that has
been set.
Could not connect to the access
point.
Could not connect because
the maximum number of
simultaneous connections to the
access point has been exceeded.
Cannot connect to the access
point for an unknown reason.
Could not automatically
acquire the IP address.
Check the access point settings. The wireless
signals may be too weak at your location.
Try moving closer to your access point, and
make sure there are no people, objects, or other
obstacles between the system and the access
point.
Make sure the access point is in a usable state.
For details, see the instruction manual for your
access point.
Agree to the
user agreement
.
Enable the wireless communications setting.
Check whether the SSID in the connection
settings matches the settings for the access point
you want to connect to.
Make sure the security key in the connection
settings matches that of the access point.
If this error code occurs even after connections
are allowed, the wireless signals may be too
weak at your location.
Try moving closer to your access point, and
make sure there are no people, objects, or other
obstacles between the system and the access
point. When connecting to an Internet hotspot
for which a proprietary security key has been set,
make sure you configure your connection setting.
The access point you tried to connect has a limit
on the number of devices that can connect to it.
Wait for a while and try again.
See the resolution for error codes
051100-051299.
Reconfigure the access point settings.
Enable the DHCP server feature of your access
point or other network device. If you cannot
use the DHCP server feature, you will have to
configure the IP address and other such settings
manually.
Make sure the security type and key of the
connection settings match the settings for the
access point you want to connect to.
Error Codes
Condition
Solution
052100 – 052399,
312004,
312005
052400 – 052599,
312012,
312013
052700 – 052799
053000 – 053299
054000 – 054299,
290500 – 290599,
291000 – 291099
Could not connect to the
Internet.
Could not connect to the
proxy server.
Cannot connect because
there is another network
device that is set to the same
IP address.
Could not connect to the
Internet.
Communication error.
You have been disconnected
from the network.
For more information on error codes and messages, or if you see error codes or messages that do not
appear on these lists, please visit support.nintendo.com.
If your Nintendo DSi system still does not operate correctly after try the troubleshooting
steps, DO NOT return it to the store. You may lose saved game data and all Nintendo DSi
Shop downloads and Nintendo DSi Points. Visit support.nintendo.com for assistance and
additional troubleshooting and repair options or call 1-800-255-3700.