Nokia 7250i Nokia 7250i User Guide in English - Page 178

Troubleshooting - sim problem

Page 178 highlights

11 Troubleshooting Troubleshooting The following table lists some common problems and their solutions. Problem Possible cause Possible solution My phone is not charging The charger and phone are not properly connected. The charger is not properly plugged into the wall. Securely connect the charger to the phone. Ensure the charger is plugged in correctly. My phone is The battery is not charged. not making/ The signal strength is poor. receiving calls Charge the battery. If you are indoors, move toward a window. I cannot listen to my voice messages You do not have voice mail service. You have not set up your voice mail service with your service provider. Call your service provider. Call your service provider. You have not saved your voice mail number to your phone. See "Save your voice mailbox number" on page 67. You have forgotten your password Call your service or are entering it incorrectly. provider. When I insert my SIM card into another phone, it is rejected The voice mail number you have Call your service saved to your phone is incorrect. provider. Fixed dialing is activated on your Deactivate fixed SIM card and the receiving phone dialing on the SIM. does not support fixed dialing. [ 167 ]

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[ 167 ]
Troubleshooting
11 Troubleshooting
The following table lists some common problems and their solutions.
Problem
Possible cause
Possible solution
My phone is
not charging
The charger and phone are not
properly connected.
Securely connect the
charger to the phone.
The charger is not properly
plugged into the wall.
Ensure the charger is
plugged in correctly.
My phone is
not making/
receiving calls
The battery is not charged.
Charge the battery.
The signal strength is poor.
If you are indoors,
move toward a
window.
I cannot listen
to my voice
messages
You do not have voice mail
service.
Call your service
provider.
You have not set up your voice
mail service with your service
provider.
Call your service
provider.
You have not saved your voice
mail number to your phone.
See
Save your voice
mailbox number
on
page 67.
You have forgotten your password
or are entering it incorrectly.
Call your service
provider.
The voice mail number you have
saved to your phone is incorrect.
Call your service
provider.
When I insert
my SIM card
into another
phone, it is
rejected
Fixed dialing is activated on your
SIM card and the receiving phone
does not support fixed dialing.
Deactivate fixed
dialing on the SIM.