Nokia IP385 Installation Guide - Page 111

Appliance Not Receiving Power, Appliance Does Not Recognize New Memory Configuration

Page 111 highlights

General Troubleshooting Information Problem Encapsulation is not set to LLC/SNAP. Solution Set encapsulation to LLC/SNAP. Consult your 1483 device documentation. Problem The MTU size is not 1500. Solution The MTU size must be 1500. Nokia does not support larger MTU sizes. Appliance Not Receiving Power Problem Power cord is not properly plugged in. Solution Check cord. Make sure it is properly seated at both ends. Problem Power supply not providing power. Solution Check power source. If there is no power at the source, take appropriate action such as inserting a new fuse or resetting circuit breaker. Appliance Does Not Recognize New Memory Configuration Problem DIMMs are not properly seated in DIMM sockets. Solution Repeat memory installation procedures. Make sure DIMMs are fully seated in sockets. Be sure DIMMs click into place. Nokia IP300 Series Security Platform Installation Guide 103

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General Troubleshooting Information
Nokia IP300 Series Security Platform Installation Guide
103
Problem
Encapsulation is not set to LLC/SNAP.
Solution
Set encapsulation to LLC/SNAP. Consult your 1483 device
documentation.
Problem
The MTU size is not 1500.
Solution
The MTU size must be 1500. Nokia does not support larger MTU
sizes.
Appliance Not Receiving Power
Problem
Power cord is not properly plugged in.
Solution
Check cord. Make sure it is properly seated at both ends.
Problem
Power supply not providing power.
Solution
Check power source. If there is no power at the source, take
appropriate action such as inserting a new fuse or resetting circuit breaker.
Appliance Does Not Recognize New Memory Configuration
Problem
DIMMs are not properly seated in DIMM sockets.
Solution
Repeat memory installation procedures. Make sure DIMMs are
fully seated in sockets. Be sure DIMMs click into place.