Onkyo A-9110 Owners Manual - Multiple Languages - Page 20

Troubleshooting

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Troubleshooting Others Before starting the procedure Problems may be solved by simply turning the power on/off or disconnecting/connecting the power cord, which is easier than working on the connection, setting and operating procedure. Try the simple measures on both the unit and the connected device. After reconnecting, turn off and on the unit and the connected device. 0 This unit contains a microPC for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least 5 seconds, and then plug it back in. 0 We are not responsible for reparations for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit's malfunction. Before you record important data, make sure that the material will be recorded correctly. ∫ Resetting the unit (this resets the unit settings to the default) Resetting the unit to the status at the time of shipment may solve the problem. If the unit is reset, your settings are restored to the default values. Be sure to note down your setting contents before performing the following operations. 1. While the power is on, press Í ON/STANDBY while pressing DIRECT. 2 1 Power ∫ Cannot turn on the unit 0 Make sure that the power cord is properly plugged into the wall outlet. 0 Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again. ∫ The unit turns off unexpectedly 0 The unit automatically enters standby mode when auto standby (p19) is activated. 0 A speaker cable may have shorted and the protective circuit function may have been activated. Make sure bare 20 speaker wires are not touching each other or the back panel of the unit, then turn the unit on again. If this unit does not turn on, immediately unplug the power cord from the wall outlet and contact your dealer. 0 The protective circuit function may have been activated because the temperature of the unit rose abnormally. If this happens, then the power will continue to turn off after you have turned the unit on again. Make sure the unit has plenty of space for ventilation around it, wait for the unit to cool down sufficiently, and then try turning it on again. WARNING: If smoke, smell or abnormal noise is produced by the unit, unplug the power cord from the wall outlet immediately and contact the dealer or customer support. Audio 0 Confirm that the connection between the output jack on the device and the input jack on this unit is correct. 0 Make sure that none of the connecting cables are bent, twisted, or damaged. 0 If MUTING is active, press MUTING on the remote controller to cancel. MUTING is active when the indicator for the selected input source is blinking. 0 While headphones are connected to the PHONES jack, no sound is output from the speakers or subwoofer. ∫ Audio performance 0 Audio performance will be at its best about 10 to 30 minutes after the integrated amplifier has been turned on and had time to warm up. 0 The sound quality can be affected by strong magnetic fields, such as those from a TV. Try moving any such devices away from the integrated amplifier. 0 If you have any devices that emit high-intensity radio waves near the integrated amplifier, such as a cellular phone that's being used to make a call, the integrated amplifier may output noise. 0 Install the integrated amplifier on a sturdy rack or shelf. Position it so that its weight is evenly dispersed on its four insulators. Do not install the integrated amplifier in a place with vibration or an unstable location. ∫ No sound from a connected playback device 0 Change the input selector on this unit to the position of the terminal to which the playback device is connected. ∫ A speaker produces no sound 0 Make sure that the polarity of the speaker cables (+/-) is correct, and that no bare wires are in contact with the metal part of speaker terminals. 0 Make sure that the speaker cables have not shorted. 0 Make sure the speakers are connected correctly. (p9) ∫ Noise can be heard 0 Using cable ties to bundle analog audio cables, power cords, speaker cables, etc. may degrade the audio performance. Do not bundle cords. 0 An audio cable may be picking up interference. Try repositioning your cables.

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20
Others
Problems may be solved by simply turning the power on/off
or disconnecting/connecting the power cord, which is easier
than working on the connection, setting and operating
procedure. Try the simple measures on both the unit and the
connected device. After reconnecting, turn off and on the
unit and the connected device.
0
This unit contains a microPC for signal processing and
control functions. In very rare situations, severe
interference, noise from an external source, or static
electricity may cause it to lockup. In the unlikely event that
this happens, unplug the power cord from the wall outlet,
wait at least 5 seconds, and then plug it back in.
0
We are not responsible for reparations for damages (such
as CD rental fees) due to unsuccessful recordings caused
by the unit’s malfunction. Before you record important
data, make sure that the material will be recorded
correctly.
∫
Resetting the unit (this resets the unit settings
to the default)
Resetting the unit to the status at the time of shipment may
solve the problem. If the unit is reset, your settings are
restored to the default values. Be sure to note down your
setting contents before performing the following operations.
1. While the power is on, press
Í
ON/STANDBY while
pressing DIRECT.
∫
Cannot turn on the unit
0
Make sure that the power cord is properly plugged into
the wall outlet.
0
Unplug the power cord from the wall outlet, wait 5
seconds or more, then plug it in again.
∫
The unit turns off unexpectedly
0
The unit automatically enters standby mode when auto
standby (
p19) is activated.
0
A speaker cable may have shorted and the protective
circuit function may have been activated. Make sure bare
speaker wires are not touching each other or the back
panel of the unit, then turn the unit on again. If this unit
does not turn on, immediately unplug the power cord from
the wall outlet and contact your dealer.
0
The protective circuit function may have been activated
because the temperature of the unit rose abnormally. If
this happens, then the power will continue to turn off after
you have turned the unit on again. Make sure the unit has
plenty of space for ventilation around it, wait for the unit to
cool down sufficiently, and then try turning it on again.
WARNING
: If smoke, smell or abnormal noise is produced
by the unit, unplug the power cord from the wall outlet
immediately and contact the dealer or customer support.
0
Confirm that the connection between the output jack on
the device and the input jack on this unit is correct.
0
Make sure that none of the connecting cables are bent,
twisted, or damaged.
0
If MUTING is active, press MUTING on the remote
controller to cancel. MUTING is active when the indicator
for the selected input source is blinking.
0
While headphones are connected to the PHONES jack,
no sound is output from the speakers or subwoofer.
∫
Audio performance
0
Audio performance will be at its best about 10 to 30
minutes after the integrated amplifier has been turned on
and had time to warm up.
0
The sound quality can be affected by strong magnetic
fields, such as those from a TV. Try moving any such
devices away from the integrated amplifier.
0
If you have any devices that emit high-intensity radio
waves near the integrated amplifier, such as a cellular
phone that’s being used to make a call, the integrated
amplifier may output noise.
0
Install the integrated amplifier on a sturdy rack or shelf.
Position it so that its weight is evenly dispersed on its four
insulators. Do not install the integrated amplifier in a place
with vibration or an unstable location.
∫
No sound from a connected playback device
0
Change the input selector on this unit to the position of
the terminal to which the playback device is connected.
∫
A speaker produces no sound
0
Make sure that the polarity of the speaker cables (+/-) is
correct, and that no bare wires are in contact with the
metal part of speaker terminals.
0
Make sure that the speaker cables have not shorted.
0
Make sure the speakers are connected correctly. (
p9)
∫
Noise can be heard
0
Using cable ties to bundle analog audio cables, power
cords, speaker cables, etc. may degrade the audio
performance. Do not bundle cords.
0
An audio cable may be picking up interference. Try
repositioning your cables.
Troubleshooting
Before starting the procedure
Power
1
2
Audio