Onkyo R-N855 User Manual English - Page 36
Cannot Play USB storage device / HDD, FM reception is poor, Network function, BLUETOOTH function
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˙ Connected to an SSID different to the SSID selected 0 Some access points allow you to set multiple SSIDs for one unit. If you use the automatic setting button on such a router, you may end up connecting with a different SSID from the SSID you wanted to connect to. Use the connection method requiring you to enter a password if this happens. ˙ Playback is interrupted and communication does not work 0 Shorten the distance from the access point or remove obstacles to improve visibility, and try again. Place the unit away from microwave ovens or other access points. It is recommended to place the access point and the unit in the same room. 0 If there is a metallic object near the unit, wireless LAN connection may not be possible as the metal can effect on the radio wave. 0 When other access point are used near the unit, several issues such as interrupted playback and communication may occur. You can avoid these issues by changing the channel of the access point. For instructions on changing channels, see the instruction manual provided with the access point. Cannot Play USB storage device / HDD 0 Check whether the USB storage device or USB cable is correctly inserted to the USB port of the unit. 0 Disconnect the USB storage device from the unit, and then try reconnecting. 0 This unit may not recognize USB storage devices and HDDs as proper devices sometimes. Try switching this unit to standby and then turning it on again. 0 Depending on the type of format, the playback may not be performed normally. Check the type of the file formats that is supported. ( P15) 0 Cautions regarding USB and HDD devices ( P15) FM reception is poor 0 Re-check the antenna connection. 0 Separate the antenna from speaker cables and the power cord. 0 Move the unit away from your TV or PC. 0 Passing cars and airplanes can cause interference. 0 Concrete walls weaken radio signals. 0 FM reception may become clearer if you use the antenna jack on the wall used for the TV. 0 FM reception improves if the tuning mode is set to manual ( P18). However, reception will be monaural rather than stereo. Network function 0 If you cannot select a network service, it will become selectable when the network function is started. 0 Try plugging/unplugging the power supply of this unit and the router, and try rebooting the router. ˙ Cannot access the Internet radio 0 Certain network service or contents available through the unit may not be accessible in case the service provider terminates its service. 0 Make sure that your modem and router are properly connected, and make sure they are both turned on. 0 Depending on ISP, setting the proxy server is necessary. 0 Make sure that the used router and/or modem is supported by your ISP. ˙ Cannot access the network server 0 This unit needs to be connected to the same router as the network server. 0 This unit is compatible with Windows Media® Player 11 or 12 network servers or NAS that are compatible with home network functionality. Furthermore, when using a PC, only music files registered in the Windows Media® Player library can be played. ˙ Playback stops while listening to music files on the network server 0 When the PC is serving as the network server, try quitting any application software other than the server software (Windows Media® Player 12, etc.). 0 If the PC is downloading or copying large files, the playback may be interrupted. ˙ The album names and artist names for the Music Server are not displayed 0 Meta data, such as album names and artist names, needs to be recognized on the server for distribution to this unit, so this depends on the specifications of the NAS or server you are using. 0 The file formats supported depend on the NAS or server software. For details, contact the manufacturer of NAS or the server software. BLUETOOTH function 0 Try plugging/unplugging the power of the unit and try turning on/off the BLUETOOTH enabled device. Restarting the BLUETOOTH enabled device may be effective. 0 The BLUETOOTH enabled devices must support the A2DP profile. 0 Near components such as microwave oven or cordless phone, which use the radio wave in the 2.4 GHz range, a radio wave interference may occur, which disables the use of this unit. 0 If there is a metallic object near the unit, BLUETOOTH connection may not be possible as the metal can effect on the radio waves. 0 In order to respond to operations on the remote controller of this unit, the BLUETOOTH enabled device must support the AVRCP profile. 0 Note that operation with the remote controller is not always guaranteed with all BLUETOOTH enabled devices. En-36