Panasonic CF51MCMDDBM CF51LCCDDBM User Guide - Page 24

Dealing with Problems (Summary) When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support ( Î page 35). You can use the PC Information Viewer to check the computer's usage status. (⇒Reference Manual "Dealing with Problems (Advanced)") „ Starting Up The power indicator is not lit z Check the cable connection for the AC adaptor. z Check to see if a fully charged battery is properly installed. z Remove the battery pack and disconnect the AC adaptor, then connect them again. The computer does not z The computer may not operate when certain USB devices are connected. operate when a USB device Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Security] is connected menu of the Setup Utility. [Enter Password] is displayed z Input your Supervisor Password or User Password. If you have forgotten it, contact Panasonic Technical Support (Î page 35). POST Startup Error(s) is displayed Î page 23 Windows startup, or an operation is extremely slow z Press F9 in the Setup Utility (⇒Reference Manual "Setup Utility"). This will restore the Setup Utility's settings to their default values (except the password settings). Then, the Setup Utility must be run once again for you to input the appropriate operating environment settings. (The processing speed depends on the application software used, so this operation may not cause the processing speed to increase.) z If you install resident software after purchasing this computer, disable the resident software. The date and time are incor- z You can set the date and time using the following menu. rect [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time] z If you continue to experience problems, the internal battery maintaining the clock may need to be replaced. Contact Panasonic Technical Support. z When the computer is connected to a LAN, confirm the date and time of the server. z This computer will not correctly recognize the date and time starting from the year 2100 A.D. When resuming from the standby or hibernation mode, [Enter Password] does not appear even if a password has been set in the Setup Utility z Even when a password has been set in the [Security] menu of the Setup Utility, [Enter Password] does not appear when the computer resumes from the standby or hibernation mode. If you want to use the security function when using the standby or hibernation mode, use the Windows password as follows: A Select the account to change in [start] - [Control Panel] - [User Accounts] and set the password. B Add the check mark for [Prompt for password when computer resumes from standby] in [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced]. When "Remove disks or other media. Press any key to restart" (or a similar message) is displayed z This means a floppy disk that does not contain system startup information has been left in the floppy disk drive. Remove the floppy disk, and press any key. z If the message still appears even after trying the above measure, this may be an indication that some type of hard disk failure has occurred. Contact Panasonic Technical Support. [Executing Battery Recalibration] screen is displayed z This screen appears because the Battery Recalibration was canceled before Windows was shut down last. To start up Windows, turn off the computer by using the power switch, and then turn it back on again. When the administrator password is forgotten z If you have created a password reset disk (Î page 12), a message is displayed when you fail to correctly enter the password. Follow the message's instructions and set the password again by using the password reset disk. If you have not created a password reset disk, after reinstalling, setup Windows and then set the password again. Troubleshooting 24