Home » Panasonic Manuals » Telephony » Panasonic KXTG5471 » Manual Viewer

Panasonic KXTG5471 5.8ghz Telephone - Page 76

Troubleshooting

Get Panasonic KXTG5471 - 5.8GHZ TELEPHONE PDF manuals and user guides

Add to My Manuals
Save this manual to your list of manuals

Page 76 highlights

Troubleshooting If the handset display shows error messages, see "If the Following Appear on Your Display..." (p. 75) for the Cause & Remedy. Telephone System Problem "No link to base. Move closer to base and try again." is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The base unit and/or handset does not ring. The handset display is blank. You cannot program any function items. While programming or searching, the handset or base unit starts to ring and the program/search stops. Cause & Remedy • The handset has lost communication with the base unit. Walk closer to the base unit, and try again. • Confirm the base unit's AC adaptor is plugged in. • Raise the base unit antennas. • If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 55). • Move the handset and base unit away from other electrical appliances (p. 3). • Walk closer to the base unit. • Raise the base unit antennas. • Turn on the Clarity Booster feature (p. 29). • If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. We recommend connecting a noise filter (contact your DSL service provider) to the telephone line between the unit and the telephone line jack. • The ringer volume is turned off. Set to high, medium, or low (p. 19, 20). • If the handset display is blank, fully charge the battery (p. 12). • Programming is not possible while the handset and/or base unit is being used. • Do not pause for over 60 seconds while programming. • Walk closer to the base unit. • While another user is listening to messages or the Answering System is handling a call, you cannot program. Try again later. • A call is coming in. To answer the call, press [C], [s] or [SP-PHONE]. Start again from the beginning after hanging up. 76

Section	Page
Cover Page	1
For Best Performance	3
Battery charge	3
Base unit location/Noise	3
. If you use the handset near a microwave oven which is being used, noise may be heard from the receiver or the speaker. Move away from the microwave oven and closer to the base unit.	3
. If you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.	3
Contents	4
Location of Controls	6
Base unit	6
How to use the soft keys/navigator keys	8
. When a function name does not appear above a soft key, the soft key has no function.	8
Displays	9
Handset	9
Base unit	10
Installation	11
Connections	11
. USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z).	11
. The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)	11
. The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.	11
. If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services.	11
. This unit will not function during a power failure. We recommend connecting a standard telephone to the same telephone line or...	11
Installing the Battery in the Handset	12
Battery Charge	12
. The unit beeps once, the CHARGE indicator lights and “Charging” is displayed.	12
. When the battery is fully charged, “Charge completed” is displayed if there are no new calls in the Caller List.	12
Battery strength	12
Recharge	13
. The display will continually indicate “Recharge battery” and/or “3” will flash when the handset battery is charged for less than 15 minutes and the handset is lifted off the base unit.	13
. If the battery has been discharged, the handset will display “Charge for 6 HRS” and “4” when you place the handset on the base unit. The handset will not work unless the battery is charged. Continue charging.	13
Battery information	13
. A fully charged battery will give you up to 5 hours of continuous talk time, or keep your handset in Standby mode to receive i...	13
. Clean the charge contacts of the handset and the base unit with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the battery may not charge properly.	13
. If the battery is fully charged, you do not have to place the handset on the base unit until “Recharge battery” is displayed and/or “3” flashes. This will maximize the battery life.	13
. If you want to keep the battery fully charged at all times, place the handset on the base unit when the handset is not used. The battery cannot be overcharged.	13
. When the Clarity Booster feature is turned on automatically or manually, battery operating time may be shortened (p. 29).	13
Programmable Settings	14
Programming Guidelines	14
How to select a function item from the menu	14
1 Press [MENU].	14
. To go back to the previous menu, press the soft key (), or press the soft key () while “---(Go back)----” is displayed. If you press this key in the main menu, the unit will exit programming mode.	14
. After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located. (See the menu table on page 15.)	14
. You can exit programming mode at any time by pressing [OFF].	14
. If you do not press any buttons for 60 seconds, the unit will exit programming mode.	14
. If the unit detects a problem, an error message will be displayed (p. 75) and/or error beeps will sound.	14
Function Menu Table	15
. After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 73-74).	15
Date and Time	16
1 Press [MENU].	16
(1) Enter 2 digits each for the month, day and year. (Ex. To set June 15, 2005, enter “06 15 05”.)	16
(2) Enter 4 digits for the time (hour and minute). (Ex. To set 9:30, enter “0930”.)	16
. When entering the time, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100”, and select “PM” in step 4.)	16
. The current date and time are displayed. When finished, press [OFF].	16
. When a call is received, Caller ID information adjusts the date and time if the time is incorrect.	16
. Caller ID information will automatically adjust the date and time for daylight saving time.	16
. If the date and time have not been previously set, Caller ID information will not adjust the date and time.	16
Display Language	17
1 Press [MENU].	17
. If you select a language you cannot read, change the display language again using direct commands (p. 74).	17
Dialing Mode	17
1 Press [MENU].	17
Line Mode	18
1 Press [MENU].	18
Auto Talk	18
1 Press [MENU].	18
. In order to view Caller ID information after you lift the handset to answer a call, leave the Auto Talk feature turned off.	18
Ringer Volume	19
1 Press [MENU].	19
. If the handset ringer is turned off, the handset displays “Ringer off” while not in use.	19
. You can also adjust the ringer volume while an outside call is ringing. Press [d] or [B] while the handset is ringing.	19
. To increase volume, press [B]. To decrease volume, press [d].	20
. To stop ringing, press [STOP].	20
. “ ” is displayed.	20
. The base unit will ring at the low level.	20
. You can adjust the ringer volume while an outside call is ringing. Press [d] or [B] while the base unit is ringing. To turn the ringer off, press and hold [d] until 2 beeps sound. “ ” is displayed.	20
Ringer Tone	20
. You cannot change the ringer tone for intercom calls.	20
. If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings...	20
. If you select one of the melody ringer patterns, the ringer will continue to sound for several seconds if:	20
1 Press [MENU].	20
1 Press [<] or [>].	21
1 Press [MENU].	21
LCD Contrast	21
1 Press [MENU].	21
Preparing the Answering System	22
Greeting Message	22
. You can use the enhanced recording mode for clearer sound, if necessary (p. 26).	22
To record a greeting message	22
1 Press [GREETING REC].	22
. If “” is displayed, 6 beeps sound and “Your greeting was not recorded. Record your greeting again.” is announced, start again from step 1.	22
To review the greeting	23
. 9 levels (0-8) are available while using the Answering System. The level is displayed on the base unit.	23
To erase the greeting	23
. The unit will answer calls with a pre-recorded greeting (see below).	23
Pre-recorded greeting	23
. A pre-recorded greeting will be played as follows:	23
. If recording time runs out, the unit will automatically switch to the “Greeting only” mode (see below), and no new messages will be recorded.	23
Caller’s Recording Time	24
1 Press [MENU].	24
Number of Rings	25
1 Press [MENU].	25
. The unit will announce a caller’s name after the 2nd ring (Talking Caller ID, p. 32, 33). If “Toll saver” is selected, and there is a new message, the unit will not announce the caller’s name.	25
Recording Mode	26
1 Press [MENU].	26
Message Alert	26
1 Press [MENU].	26
. The Ringer/Message Alert indicator will not flash for new messages while the handset is in use.	26
. The Ringer/Message Alert indicator acts as a ringer indicator and as a message alert indicator. This indicator will flash rapidly when a call is received whether this feature is on or off.	26
. Battery operating time may be shortened when using this feature (p. 13).	26
Making Calls	27
Using the Handset	27
1 Press [C].	27
To have a hands-free phone conversation	27
1 Press [s].	27
. Talk alternately with the other party in a quiet room.	27
. If you or the other party has difficulty hearing, press [d] to decrease the speaker volume.	27
. While talking using [C], you can switch to a hands-free phone conversation by pressing [s]. To switch back to the receiver, press [C].	27
To dial after confirming the entered number	28
1. Enter a phone number.	28
2. Press [C] or [s].	28
3. To hang up, press [OFF] or place the handset on the base unit.	28
To adjust the receiver/ speaker volume during a conversation	28
. The display shows the current volume setting.	28
. If you try to increase/decrease volume when it is at the maximum/minimum level, the handset will beep 3 times.	28
To redial the last number dialed	28
To redial using the redial list (Memory Redial)	28
1. Press [REDIAL].	28
2. Scroll to the desired number by pressing [d] or [B].	28
3. Press [C] or [s].	28
. To erase an item, scroll to the item then press the soft key ().	28
. If “No items stored” is displayed, the list is empty.	28
To put a call on hold	28
1. Press [HOLD/INTERCOM] during a conversation.	28
2. Press [HOLD/INTERCOM] again.	28
. The base unit user can also take the call by pressing [SP-PHONE].	28
. If another phone is connected on the same line (p. 11), you can also take the call by lifting its handset.	28
. If a call is kept on hold for 6 minutes, an alarm tone will start to sound and the Ringer/Message Alert indicator will start to flash rapidly. After 4 additional minutes on hold, the call will be disconnected.	28
Voice Enhancer Technology	29
. Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.	29
. “ ” is displayed.	29
. To turn this feature off, press the soft key () again. “ ” disappears from the display.	29
. After hanging up a call, the on/off setting will be retained.	29
1. Press [MENU].	29
2. Scroll to “Voice enhancer” by pressing [d] or [B], then press the soft key ().	29
3. Select “On” or “Off” by pressing [d] or [B].	29
4. Press the soft key (), then press [OFF].	29
Clarity Booster	29
1. Press [MENU] during an outside call.	29
2. Press [2] to select “2=Booster on” or “2=Booster off”.	29
. While this feature is turned on, “Booster on” will flash during a conversation.	29
. If this feature is turned off manually during a call, it will not be turned on automatically during the same call.	29
. When this feature is turned on automatically or manually, battery operating time may be shortened (p. 13).	29
Backlit LCD display/Lighted handset keypad	29
Using the Base Unit	30
1 Press [SP-PHONE].	30
. To switch to the handset while using the base unit speakerphone:	30
. Talk alternately with the other party in a quiet room.	30
. If you or the other party has difficulty hearing, press [d] to decrease the speaker volume.	30
To adjust the speaker volume during a conversation	30
. There are 8 volume levels. If you try to increase/decrease volume when it is at the maximum/minimum level, the base unit beeps 3 times. The level is displayed on the base unit.	30
To redial the last number dialed	30
To put a call on hold	30
. The SP-PHONE indicator and IN USE indicator flash.	30
. The handset users can also take the call by pressing [C] or [s].	30
. If another phone is connected on the same line (p. 11), you can also take the call by lifting its handset.	30
. If a call is kept on hold for 6 minutes, an alarm tone will start to sound. After 4 additional minutes on hold the call will be disconnected.	30
Answering Calls	31
1 Press [C] or [s].	31
1 Press [SP-PHONE].	31
. To transfer the call to another unit, see page 47.	31
. To transfer the call to a mailbox to allow the caller to leave a message, see page 64.	31
. If the ringer volume is turned off, the unit will not ring (p. 19, 20).	31
Caller ID Service	32
How Caller ID information is displayed and announced	32
. The handset and base unit announce the caller’s name repeatedly until the call is answered.	32
. After you answer the call, the display will show the length of the call.	32
. If the unit does not receive Caller ID information, one of the following will be displayed:	32
. Depending on radio communications with the base unit, the handset may not display Caller ID information immediately after the first ring.	32
. If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID service.	32
. Name display service may not be available in some areas. For further information, please contact your telephone company.	32
. If you subscribe to both Caller ID and Call Waiting with Caller ID service (CWID), when a second call is received while talkin...	32
Talking Caller ID	33
. If the unit does not receive Caller ID information, the unit will announce “Call from out of area”, “Call from private caller”...	33
. If the ringer volume of the handset and the base unit is off, caller names will not be announced. The announcement is heard at the handset or base unit ringer volume (p. 19, 20).	33
. If this feature is not turned on, caller names will not be announced (see below and page 34).	33
. If you have Call Waiting service, the second caller’s information will be displayed but not announced (For Call Waiting Service Users, p. 51).	33
. Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States.	33
. The unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.	33
. Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be displayed or announced correctly.	33
. If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings, your unit may mute one or more of the rings in order to announce the name of the caller.	33
. The unit will announce the caller’s name after the 2nd ring. If you turn on the Answering System (p. 58), and set the number o...	33
To turn on or off Talking Caller ID feature	33
1 Press [MENU].	33
Caller ID Service	34
1 Press [MENU].	34
Using the Caller List	34
Viewing the Caller List	35
1 Press the soft key (), [d], or [B] to enter the Caller List.	35
. If there is no name information for a caller, the display will only show the phone number.	35
. If you do not press any buttons for 60 seconds, the unit will exit the Caller List.	35
Calling Back from the Caller List	35
1 Press the soft key (), [d], or [B] to enter the Caller List.	35
. In some cases, you may have to edit the number before dialing (p. 36). (Ex. You may have to delete “1” and the area code.)	35
. If a phone number is not displayed in the caller information, you cannot call that caller back from the Caller List.	35
Editing the Caller’s Phone Number	36
1 Press the soft key (), [d], or [B] to enter the Caller List.	36
Caller ID Number Auto Edit	37
To turn on or off Caller ID Number Auto Edit feature	37
1 Press [MENU].	37
. If you fail to reach your destination when making a call, the phone number you dialed might have an incorrect pattern. Edit the phone number with another pattern (p. 36).	37
. When this feature is turned off, the unit will still be able to display Caller ID, but incoming Caller ID numbers will not be automatically edited.	37
. If you move to another area you may need to turn this feature off to erase the previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to be edited once again.	37
Storing Caller Information in the Phone Book	38
1 Press the soft key (), [d], or [B] to enter the Caller List.	38
. You cannot store Caller List items in the phone book if a phone number is not displayed.	38
Erasing Caller Information	38
To erase a specific caller To erase all entries	38
1 Press the soft key (), [d], or [B] to enter the Caller List.	38
1 Press the soft key (), [d], or [B] to enter the Caller List.	38
Phone Book	39
Storing Names and Numbers	39
1 Press the soft key (C).	39
. If a pause is required when dialing, press the soft key () in step 4. A pause is stored in a phone number as one digit (p. 50).	39
. To store numbers for calling card access (see “Chain Dial” on page 42), we recommend you add pauses after each item. Storing pauses with numbers will prevent misdialing(p. 50). The delay time necessary will depend on your telephone company.	39
Selecting characters to enter names	40
. Pressing each button selects a character in the order shown below.	40
1. Press [8] four times.	40
2. Press [6] three times, then press the soft key () to move the cursor.	40
3. Press [6] once.	40
If you make a mistake while entering a name or number	40
1. Press the soft key () or () to move the cursor to the incorrect character.	40
2. Press the soft key () to delete the character.	40
3. Enter the correct character.	40
Dialing from the Phone Book	41
1 Press the soft key (C).	41
. If “No items stored” is displayed in step 1, the phone book is empty.	41
. To exit the phone book, press [OFF].	41
1. Press the soft key (C).	41
2. Press the dialing button for the first letter of the desired name until any name with the same initial is displayed (see the Index table below).	41
Ex. To find “Frank”, press [3] repeatedly until the first item under “F” is displayed.	41
3. Press [d] repeatedly until the desired name is displayed.	41
Chain Dial	42
. To prevent misdialing, we recommend you add pauses where needed when storing numbers. For example, add pauses after a calling card access number and your PIN when storing in the phone book (p. 39).	42
1. Search and dial from the phone book: 1-800-012-3456 (Calling card access number)	42
2. Search and dial from the phone book: 1234 (Calling card PIN)	42
3. Search and dial from the phone book: 1-555-012-3456 (Destination Number)	42
1 While you are on a call; Press [MENU].	42
. If you have rotary or pulse service, you need to press [*] before pressing [MENU] in step 1 to change the dialing mode temporarily to tone.	42
Editing an Item in the Phone Book	43
1 Press the soft key (C).	43
Erasing an Item in the Phone Book	43
1 Press the soft key (C).	43
Speed Dialer	44
Storing Phone Numbers	44
1 Press [PROGRAM].	44
. If a pause is required when dialing, press [REDIAL/PAUSE] where needed. “” is displayed when [REDIAL/PAUSE] is pressed. A pause counts as one digit (p. 50).	44
. When [*] is pressed, “” is displayed. When [#] is pressed, “” is displayed.	44
. If a phone number is stored in a memory location which already contains a phone number, the old number will be erased.	44
. We recommend you make a note of which phone numbers are stored in which memory locations.	44
To erase a stored number	44
1. Press [PROGRAM], then press [AUTO].	44
2. Press the memory station number ([0] to [9]) for the phone number to be erased.	44
Dialing a Stored Phone Number	44
1 Press [SP-PHONE].	44
. Speed dial numbers stored in the base unit can only be dialed from the base unit.	44
Intercom	45
Making Intercom Calls	45
From	45
1 Press [HOLD/INTERCOM].	45
From	45
1 Press [LOCATOR/INTERCOM/TRANSFER].	45
. If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d].	45
. If an incoming call is being received, you will hear two tones (incoming call tone, p. 53) and the IN USE indicator on the base unit will flash rapidly. To answer the call;	45
Answering Intercom Calls	46
1 Press [C], [s] or [HOLD/INTERCOM].	46
. If the Auto Talk feature is turned on (p. 18), you can also answer a page by simply lifting the handset off the base unit.	46
1 Press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER].	46
. When the ringer volume is turned off (p. 19, 20), the handset and the base unit will ring at the low level for intercom calls.	46
. You cannot change the ringer tone for intercom calls.	46
Transferring a Call	47
From the to the	47
1 Handset:	47
(1) During a call, press [HOLD/INTERCOM].	47
(2) To page the base unit, press [0].	47
(3) Wait for the paged party to answer, then you can announce the transfer.	47
. If the base unit is in use, the display will show “Busy” then “Hold”. Press [C] or [s] to return to the outside call. OR To transfer the call to a mailbox to allow the caller to leave a message, perform the following three steps:	47
(1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 56).	47
(2) Press [HOLD/INTERCOM].	47
(3) Press [9] to transfer the caller to the Answering System greeting (p. 64). (The caller will hear the greeting and can select the appropriate mailbox.)	47
From the to the	47
1 Base unit:	47
(1) During a call, press [LOCATOR/INTERCOM/TRANSFER].	47
(2) Wait for the handset user to answer, then you can announce the transfer.	47
. If the Auto Talk feature is turned on (p. 18), the paged handset user can also answer a page by simply lifting the handset off the base unit.	47
Quick call transfer	48
From the to the	48
1. During a call, press [HOLD/INTERCOM].	48
2. Press [0].	48
3. Press [OFF] to hang up.	48
From the to the	48
1. During a call, press [LOCATOR/INTERCOM/TRANSFER].	48
2. Press [SP-PHONE] to hang up.	48
. The call will be transferred directly.	48
. The paged party can answer the transferred call by pressing [C], [s], or [SP-PHONE].	48
. After the paged party answers, the transfer is complete.	48
. If the paged party does not answer:	48
. If the paged party does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. You may speak to the caller again by pressing [C], [s], or [SP-PHONE].	48
After speaking to the caller, the handset user can also transfer the caller to a mailbox by performing the following three steps:	48
(1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 56).	48
(2) Press [HOLD/INTERCOM] on the handset.	48
(3) Press [9] to transfer the caller to the Answering System greeting (p. 64). (The caller will hear the greeting and can select the appropriate mailbox.)	48
Conference Calls	49
1 During a call, press [HOLD/ INTERCOM].	49
1 During a call, press [LOCATOR/INTERCOM/ TRANSFER] to page the handset.	49
. To leave the conference, press [OFF] on the handset or press [SP-PHONE] on the base unit. The two other parties can continue the conversation.	49
. During a conference, the outside call can be placed on hold by pressing [HOLD/ INTERCOM] on the handset or [HOLD] on the base ...	49
Call Share	49
. To prevent the base unit user from joining your conversation, turn the Call Privacy feature on (p. 50).	49
To join a conversation (Call Share)	49
. “Conference” is displayed.	49
Special Features	50
Muting Your Conversation	50
. “Mute” will be displayed for a few seconds and “ ” will flash.	50
. To release the mute, press the soft key () again.	50
. If you press [C] or [s] to switch between the receiver and speaker, the mute will be released.	50
. The SP-PHONE indicator flashes.	50
. To release the mute, press [MUTE] again.	50
Call Privacy	50
. “PRIVACY” will be displayed.	50
. To turn this feature off, press the soft key ( ) again during a conversation.	50
. While the Call Privacy feature is turned on, the base unit user cannot join the conversation.	50
. Call Privacy will turn off after you hang up the call.	50
Using the PAUSE Button (For PBX Line/Long Distance Calls)	50
. “” is displayed on the handset only when dialing before pressing [C] or [s] (p. 28), or storing numbers in the phone book (p. 39).	50
. Pressing the soft key () on the handset or [REDIAL/PAUSE] on the base unit once creates a 3.5 second pause. This prevents misdialing when you dial after confirming the entered number (p. 28) or dial a stored number (p. 41, 42, 44).	50
. Pressing the soft key () on the handset or [REDIAL/PAUSE] on the base unit more than once increases the length of the pause between numbers.	50
Temporary Tone Dialing (For Rotary or Pulse Service Users)	51
. The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse.	51
For Call Waiting Service Users	51
. The first call is put on hold and you can answer the second call.	51
. To return to the first caller, press [FLASH/CALL WAIT] again.	51
. Call Waiting service cannot be used when the first call is put on hold or the Answering System is handling a call.	51
. If this function does not operate properly, consult your telephone company for details.	51
Call Waiting Caller ID display	51
. Contact your telephone company for details about availability in your area, and to verify that CWID service is activated on your telephone line.	51
. The caller’s information will only be shown on the display of the handset which is on the outside call.	51
. The second caller’s name will not be announced even if the Talking Caller ID feature is on (p. 33).	51
FLASH Button	52
. Pressing [FLASH/CALL WAIT] cancels the mute or the Temporary Tone Dialing mode (p. 50, 51).	52
Selecting the flash time	52
. The setting should stay at 700 ms unless pressing [FLASH/CALL WAIT] fails to pick up the Call Waiting call.	52
. If PBX functions do not work correctly, consult your PBX supplier for the correct settings.	52
1 Press [MENU].	52
Incoming Call Tone	53
Handset incoming call tone	53
1 Press [MENU].	53
1 Press [MENU].	53
Key Tone	54
1 Press [MENU].	54
Re-registering the Handset	55
1 Handset: Press [MENU].	55
(1) Press the soft key ().	55
(2) Wait until a long beep sounds and the display shows the following.	55
. You can stop registration by pressing [OFF] on the handset and pressing [LOCATOR/INTERCOM/TRANSFER] on the base unit.	55
Mailbox Features	56
When someone calls	56
. The total recording time of all messages (greeting, incoming and memo) is about 16 minutes (about 8 minutes in “Enhanced recording” mode, p. 26). If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.	56
. To select the caller’s recording time, see page 24.	56
. A maximum of 64 messages (including the greeting and memo messages) can be recorded.	56
. You can leave a memo message for other users in a mailbox with the base unit (p. 63).	56
. You can transfer a call to one of the mailboxes, in which callers can leave a message (p. 64).	56
. If you want to prevent unauthorized people from listening to messages in Mailbox 2 or 3, you can assign a password to each mailbox (p. 57).	56
Setting the Mailbox Password (for Mailbox 2 and 3)	57
1 Press [MENU].	57
. The password is displayed. When finished, press [OFF].	57
To erase the password	57
. You can access the mailbox without entering the password.	57
Automatic Answering Operation	58
Setting the Unit to Answer Calls	58
. The indicator lights and the unit announces “Answer set” and the current day and time. If “Answer set. Set time” is heard, set the date and time (p. 16).	58
. The unit will announce the remaining recording time if it is less than 3 minutes.	58
. When no recording time is available, you will need to erase any unnecessary messages before new messages can be recorded (p. 62). The unit can indicate that memory is full in the following ways:	58
. If you do not want the unit to answer calls, press [ANSWER ON] again to turn off the Answering System. The indicator goes out and “Answer off” is heard.	58
. You can also turn on the Answering System remotely from an outside phone (p. 68).	58
. If you subscribe to Caller ID (p. 32), Caller ID information automatically adjusts the date and time when a call is received, provided you have already set the date and time manually (p. 16).	58
Monitoring Incoming Calls	58
. To increase the speaker volume while monitoring, press [B]. To decrease volume, press [d].	58
. If the incoming call monitoring feature is turned off, it will remain off when the next call is monitored.	58
. If you adjust the speaker volume while playing back messages or using the speakerphone, the speaker volume for monitoring will be turned on again. To turn the speaker volume off, see “To turn the incoming call monitoring feature off” of above step.	58
Listening to Messages	59
Using the Base Unit	59
. If only old messages exist in a mailbox, the mailbox icon will be displayed but will not flash.	59
. If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use.	59
To play back messages	59
. The unit announces “Mailbox (No.)” and the number of new messages in the mailbox, then plays back the new messages.	59
. If the mailbox also contains old messages, only new messages will be played back.	59
. When the mailbox has no new messages, the unit announces “Mailbox (No.)” and “No new messages. All message playback”, then plays back all messages in the mailbox.	59
1. Press [MAILBOX 2] or [MAILBOX 3].	59
2. Enter the Mailbox password (p. 57).	59
. During playback, the display shows the message number of the mailbox and the mailbox icon.	59
. At the end of the last message of the mailbox, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 3 minutes.	59
. When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No messages”.	59
. If a call is received during playback, the unit rings and playback stops. To answer the call, press [SP-PHONE]. For playback, start again from the beginning after hanging up.	59
Using the Handset (Remote Operation)	60
. If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use.	60
To play back messages	60
1 Press the soft key ().	60
. If you do not select a mailbox in step 2, messages in Mailbox 1 will be played.	60
. “ ” will remain on the display after listening to messages.	60
. You can switch to another mailbox by pressing [#] and the mailbox number ([1] to [3]) during the remote operation.	60
. If a call is received during playback, the unit rings and playback stops. To answer the call, press [C] or [s]. For playback, start again from the beginning after hanging up.	60
. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 3 minutes.	60
. If you hear “Memory full” after playback, erase unnecessary messages (p. 62).	60
. When memo messages are played (p. 63), “MEMO” is displayed.	60
. When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No messages”.	60
. During playback, you can turn the Answering System on or off. To turn the system on, press [8] during playback. To turn off, press [0].	60
. You can press buttons for other playback options (see below) or select another mailbox by pressing [#] and the mailbox number ([1] to [3]) even if the voice menu has started.	61
. If you do not press any button within 10 seconds after the voice menu, the handset will exit remote operation.	61
1. Press the soft key ().	61
2. Press the soft key (), [C], or [s].	61
During playback	61
. You can also adjust the receiver volume on the handset.	61
. If pressed within the first 5 seconds of playback, the previous message will be played.	61
. To resume playback, press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or [MAILBOX 3]) of the message that is being played.	61
. If you do not press any button for 60 seconds or if you press [STOP] again, playback mode will be canceled.	61
. If you do not press any button within 15 seconds after stopping playback, the voice menu will start (see above).	61
Erasing Messages	62
Erasing a specific message	62
. A beep sounds, then the next message is played. To exit playback mode, press [STOP] twice.	62
. A beep sounds, then the next message is played. To exit remote operation mode, press [OFF].	62
Erasing all messages in the mailbox	62
1 Press [ERASE] while the base unit is not being used.	62
1 Press the soft key ().	62
. Information in the Caller List will not be erased. To erase caller information, see page 38.	62
Recording a Memo Message	63
1 Press [MEMO].	63
. If you record for over 3 minutes in step 2, the unit will stop recording.	63
. If “” is displayed, 6 beeps sound and “Your message was not recorded. Record your message again.” is announced, start again from step 1.	63
Transferring a Call to a Mailbox	64
1 Press [HOLD/INTERCOM] during a call.	64
. Even if you subscribe to Caller ID service (p. 32), Caller ID information will not be displayed while the message is being played. The Caller ID information will be recorded in the Caller List (p. 34) if the transferred call is an incoming call.	64
. The user can then access a mailbox, by entering the remote code or the mailbox password (see “Remote Operation from a Touch Tone Phone” on page 65).	64
Remote Operation from a Touch Tone Phone	65
. To skip the voice menu and operate the unit directly, see page 68.	65
Summary of remote operation	65
. “Mailbox 1” and the number of new messages of Mailbox 1 are heard, and the new messages will be played.	65
. The mailbox number and the number of new messages in the mailbox are heard, and the new messages will be played.	65
. The mailbox number and the number of new messages of the mailbox are heard, and the new messages will be played.	65
. The unit will announce the remaining recording time after playback if it is less than 3 minutes.	65
. The messages are saved.	65
. If the unit announces “No new messages”, the mailbox has only old messages. If “No messages” is announced, the mailbox has no messages.	65
Remote Code	66
1 Press [MENU].	66
. The remote code is displayed. When finished, press [OFF].	66
Voice Menu	67
1. Talk after the long beep.	67
2. When you finish recording a voice memo message, hang up.	67
. 3 seconds after playback, the voice menu will start again from the beginning.	67
. The unit will announce the remaining recording time after playback if it is less than 3 minutes.	67
. If you hear “Memory full” after playback, erase unnecessary messages (p. 68).	67
. To switch to another mailbox to listen to messages, press [#] and the mailbox number ([1] to [3]) during remote operation. If you hear “Enter Mailbox password”, Mailbox 2 or 3 has a password (p. 57) which must be entered.	67
. If you do not press any buttons within 10 seconds after a voice prompt, “Thank you for your call” will be heard and the call will be disconnected.	67
Direct Remote Operation	68
Direct commands	68
. If pressed within the first 5 seconds of playback, the previous message will be played.	68
. To resume, enter a direct command within 15 seconds, or the voice menu will start (p. 67).	68
. The greeting is played.	68
. A beep will sound and the next message will be played.	68
. A long beep will sound, and “Mailbox (No.)” and “No messages” will be heard.	68
. If Mailbox 2 or 3 has a password (p. 57), enter it.	68
. The unit hangs up.	68
Turning on the Answering System	68
. The unit will answer and the greeting will be played.	68
. The Answering System will be turned on. Hang up or enter the remote code for other options.	68
. When turning on the Answering System using a rotary or pulse service telephone, you cannot enter the remote code for other options.	68
Skipping the greeting	68
. The unit skips the rest of the greeting and you can start recording your message after the long beep.	68
Belt Clip	69
To attach the belt clip To remove the belt clip	69
Optional Headset	69
Connecting an optional headset	69
. Headset sold separately. Model shown here is KX-TCA86.	69
Wall Mounting	70
1 Connect the AC adaptor.	70
To remove the wall mounting adaptor	72
Direct Commands	73
. If you press the direct command incorrectly, press [OFF], then re-enter programming mode by pressing [MENU].	74
. For function details, see the corresponding pages.	74
If the Following Appear on Your Display...	75
. The battery needs to be charged. Recharge the battery (p. 13).	75
. The battery has been discharged. The handset will not work. Fully charge the battery (p. 12).	75
. The handset has lost communication with the base unit. Walk closer to the base unit, and try again.	75
. Confirm the base unit’s AC adaptor is plugged in.	75
. Raise the base unit antennas.	75
. The handset’s registration may have been canceled. Re-register the handset (p. 55).	75
. A handset button was pressed while the handset was on the base unit. Lift the handset and press the button again.	75
. The called base unit is in use.	75
. When you tried to re-register the handset, the handset and base unit could not link for some reason, such as interference from electrical appliances. Move the handset and base unit away from any electrical appliances and try again.	75
. The Answering System is in use (answering a call or playing back messages). Try again later.	75
. The handset has lost communication with the base unit. Walk closer to the base unit and try again.	75
. When you tried to store an item in the phone book, the phone book memory was full. Press [OFF] to exit programming mode. To erase other items from the phone book, see page 43.	75