Philips AZ8348 User Manual - Page 11

8. TROUBLESHOOTING TROUBLESHOOTING If a fault occurs, first check the points listed below before taking the set for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service centre. WARNING Under no circumstances should you try to repair the set yourself, as this would invalidate the guarantee. PROBLEM - POSSIBLE CAUSE • REMEDY No sound - VOLUME is not adjusted • Adjust the VOLUME - Headphones are connected • Disconnect headphones - Batteries are exhausted • Insert fresh batteries - Batteries are incorrectly inserted • Insert the batteries correctly - Mains lead is not securely connected • Connect the mains lead properly Set does not react to operation of any button - Electrostatic discharge • Switch off the set, disconnect the mains plug, reconnect after a few seconds. Poor radio reception - Weak radio aerial signal • Aim the aerial for best reception: - FM: incline and rotate telescopic aerial - AM (MW/LW): rotate the entire set - SW: extend telescopic aerial vertically - Interference caused by the vicinity of electrical equipment like TVs, video recorders, computers, thermostats, fluorescent lamps (TL), engines etc. • Keep the radio away from electrical equipment Poor cassette sound quality - Dust and dirt on the heads, capstan or pressure roller • Clean the heads etc., see Maintenance Recording does not work - Cassette tab(s) may be broken out • Apply a piece of adhesive tape over the missing tab space The CD skips tracks - CD is damaged or dirty • Replace or clean the CD - PROGRAM is active • Switch off PROGRAM play 11