Philips HDP1590 User manual - Page 34

Troubleshooting Power Cycling If a problem occurs that cannot be corrected with the instructions in this user manual (see also the help below), follow the steps given here. 1 Switch the device off using the on/off key on the panel control. 2 Wait at least ten seconds. 3 Switch the device on using the on/off key on the panel control. 4 If the problem repeats, please contact our technical customer service or your retailer. Problems Solutions The projector cannot be switched on The projector cannot be switched off • Disconnect and Connect the power supply cable and try again. • Disconnect the power supply cable. No sound • Check that the speaker is activated (Settings /Sound setting/Speaker). • Adjust the volume using the / remote control. key on the No sound from the external connected device • Check the cables to the external device • Set the volume on the external device • Only the original cables from the device manufac- turer may function No sound when you connect your computer via HDMI • Check that the sound is activated on the computer. cable Video display problem when the source is a 3D signal from a DVD player. • Check that the 3D mode is activated on the projector. • If the DVD player is connected to the projector via HDMI, only use the HDMI sockets (1 or 2) located on the rear of the device. Only the initial screen appears and not the image from • Check if the cables are connected to the right sock- the external device ets. • Please check that the external device is switched on • Check if the video output of the external device is switched on. • Check that the HDMI source selected on the user interface corresponds to HDMI connector where the external device is connected. Only the initial screen appears and not the image from • Please check that the VGA-output of the computer the connected computer is switched on. • Check if the resolution of the computer is set to 1280*800 (for VGA connection) or 1080P (for HDMI connection). 34 Philips · HDP15x0