ProForm 725c English Manual - Page 17

TROUBLE

-SHOOTING

Most

treadmill

problems

can

be

solved

by

following

the

steps

below.

Find

the

symptom

that

applies,

and

follow

the

steps

listed.

If

further

assistance

Is

needed,

please

call

our

Customer

Service

Department

toil

-free

at

1-800-999-3756,

Monday

through

Friday,

6

a.m.

until

6

p.m.

Mountain

Time

(excluding

holidays).

1.

SYMPTOM:

THE

POWER

DOES

NOT

TURN

ON

a.

Make

sure

that

the

power

cord

is

plugged

into

a

surge

protector,

and

that

the

surge

protector

is

plugged

into

a

properly

grounded

outlet.

(See

HOW

TO

PLUG

IN

THE

POWER

CORD

on

page

8.)

Use

only

a

UL

-listed

surge

protector,

rated

at

15

amps,

with

a

14

-gauge

cord

of

five

feet

or

less

in

length.

b.

After

the

power

cord

has

been

plugged

in,

make

sure

that

the

key

is

fully

inserted

into

the

console.

(See

step

1

on

page

10.)

c.

Check

the

circuit

breaker

located

on

the

treadmill

near

the

power

cord.

If

the

switch

protrudes

as

shown,

the

circuit

breaker

has

tripped.

To

reset

the

circuit

breaker,

wait

for

five

minutes

and

then

press

the

switch

back

in.

d.

Check

the

on/off

switch

located

at

the

front

of

the

treadmill

near

the

power

cord.

The

switch

must

be

in

the

"on"

position.

2.

SYMPTOM:

THE

POWER

TURNS

OFF

DURING

USE

a.

Check

the

circuit

breaker

located

on

the

treadmill

frame

near

the

power

cord

(see

1.

c.

above).

If

the

circuit

breaker

has

tripped,

wait

for

five

minutes

and

then

press

the

switch

back

in.

b.

Make

sure

that

the

power

cord

is

plugged

in.

c.

Remove

the

key

from

the

console.

Reinsert

the

key

fully

into

the

console.

(See

step

1

on

page

10.)

d.

Check

to

make

sure

that

the

on/off

switch

is

in

the

"on"

position.

(See

1.

d.

above.)

e.

If

the

treadmill

still

will

not

run,

please

call

our

Customer

Service

Department,

toll

-free.

3.

SYMPTOM:

THE

WALKING

BELT

SLOWS

WHEN

WALKED

ON

a.

Use

only

a

UL

-listed

surge

protector,

rated

at

15

amps,

with

a

14

-gauge

cord

of

five

feet

or

less

in

length.

b.

If

the

walking

belt

still

slows

when

walked

on,

please

call

our

Customer

Service

Department,

toll

-free.

4.

SYMPTOM:

AN

ERROR

CODE

("E2,"

"E3,"

"E4,"

OR

"E5")

APPEARS

ON

THE

CONSOLE

c

Tripped

Reset

"On"

Position

a.

Error

code

"E2"

may

appear

in

the

SPEED

display

if

the

SPEED

increase

or

START/PAUSE

button

is

pressed

and

no

movement

of

the

walking

belt

is

detected

within

seven

seconds.

Remove

the

key,

wait

for

ten

seconds,

and

then

reinsert

it.

Make

sure

that

you

stand

on

the

foot

rails

of

the

treadmill

each

time

you

start

the

walking

belt.

If

the

error

code

appears

again,

call

our

toll

-free

Customer

Service

Department.

Do

not

operate

the

treadmill

until

the

problem

is

corrected.

b.

Error

code

"E3"

may

appear

in

the

SPEED

display

if

the

speed

of

the

walking

belt

surges

above

the

se-

lected

speed

setting.

Remove

the

key,

wait

for

ten

seconds,

and

then

reinsert

it.

If

the

error

code

appears

again,

call

our

toll

-free

Customer

Service

Department.

Do

not

operate

the

treadmill

until

the

problem

is

cor-

rected.

17

ProForm 725c English Manual - Page 17

Trouble, Shooting

Page 17 highlights