Ricoh C210SF User Guide - Page 131
C - 14, Software Difficulties, Repair Multi-Function Suite, Paper Handling Difficulties, DIFFICULTY - sp printer
UPC - 026649025310
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Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print. Run the Repair Multi-Function Suite program on the CD-ROM. This program will repair and reinstall the software. Cannot perform '2 in 1' or '4 in 1' Check that the paper size setting in the application and in the printer driver are the printing. same. Machine does not print from Adobe Illustrator Try to reduce the print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) -OR- Add more memory. See Installing additional memory on page D-3. When using ATM fonts, some characters are missing or some characters are printed in their place. If you are using Windows® 98/98SE/Me, select 'Printer Settings' from the 'Start' menu. Select the properties of the 'SP C210SF'. Click 'Spool Setting' on the 'Details' tab. Select 'RAW' from 'Spool Data Format.' 'Unable to write to LPT1' or 'LPT1 already in use' Error Message appears. 'MFC is Busy' Error Message appears. 1. Make sure the machine is on (plugged into the AC power outlet and the power switch turned on) and that it is connected directly to the computer using the IEEE-1284 bi-directional parallel cable. The cable must not go through another peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box). 2. Make sure the machine is not displaying an error message on the LCD Display. 3. Make sure no other device drivers, which also communicate through the parallel port, are running automatically when you boot up the computer (such as, drivers for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=, Run=command lines in the win.ini file or the Setup Group) 4. Check with your computer manufacturer to confirm that the computer's parallel port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel Port Mode - ECP) Paper Handling Difficulties The machine does not load paper. The LCD shows No Paper Fed or Paper Jam. If there is no paper, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again. If the LCD shows Paper Jam and you still have a problem, see Paper jams on page C-7. How can I load envelopes? You can only load envelopes into the standard paper tray. To check that you are loading them properly, see Loading paper and envelopes on page 2-8. Make sure your application software is set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your software. Please refer to the manual provided with your software application. What paper can I use? You can use plain paper, recycled paper, envelopes, transparencies and labels that are made for laser machines. (For information on paper you can use, see Acceptable paper and other media on page 2-1.) How can I clear paper jams? See Paper jams on page C-7. C - 14