Ricoh Pro 8100 EX User Guide - Page 658
Protecting the Address Book., Custom Settings & Address
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If the Machine Cannot Be Operated Condition Cause Solution User authentication is disabled, yet destinations specified using the machine do not appear. User authentication might have been disabled without "All Users" being selected for "Protect Destination". Re-enable user authentication, and select [All Users] as the access permission setting of the destinations you want to display. For details, see page 91 "Protecting the Address Book". Cannot print when user authentication has been enabled. User authentication may not be specified in the printer driver. Specify user authentication in the printer driver. For details, see the printer driver Help. [Finish Job and Limit] is selected in "Machine action when limit is reached", but the current job is canceled before it is finished. Depending on the application you are using, the machine might recognize a job as multiple jobs, causing cancelation of the job before it is finished. Reset the print volume use setting for the user by, for example, clearing the print volume use counter, and then perform printing again. For details, see page 88 "Clearing Print Volume Use Counters". If you try to interrupt a job while copying or scanning, an authentication screen appears. With this machine, you can log out while copying or scanning. If you try to interrupt copying or scanning after logging out, an authentication screen appears. Only the user who executed a copying or scanning job can interrupt it. Wait until the job has completed or check with the user who executed the job. The machine administrator can delete jobs. After executing "Encrypt User Custom Settings & Address Book", the "Exit" message does not appear despite waiting a long time. Authentication may be taking time because a large number of items are registered in the address book. Alternatively, a file may be corrupt or the hard disk may be faulty. If the screen has still not updated even though the "File System Data Only" time specified in accordance with page 95 "Encrypting Data on the Hard Disk" has elapsed, contact your service representative. 283
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