Samsung MC17T8000CG/AA User Manual - Page 68

Troubleshooting, Check points

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Troubleshooting Check points If you encounter a problem with your oven, first check the table below and try the recommendations. If a problem persists, or if an information code keeps appearing on the display, contact a local Samsung service center. Problem Cause Action General The buttons cannot be touched properly. Foreign matter may be caught between the buttons. For touch models: Moisture is on the exterior. Remove the foreign matter and try again. Wipe the moisture from the exterior. Child Lock is activated. Deactivate Child Lock. The time is not displayed. Power is not supplied. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. The Eco (power-saving) function Turn off the Eco function. is set. The oven does not work. Power is not supplied. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. The door is open. Close the door and try again. The door open safety mechanisms are covered by foreign matter. Remove the foreign matter and try again. The oven stops while in operation. The user has opened the door to turn food over. After turning the food over, touch the START button again to start operation. Troubleshooting 68 English MC17T8000C_AA-01_EN+MES.indb 68 2020-10-07 5:56:47

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English
68
Troubleshooting
Troubleshooting
Check points
If you encounter a problem with your oven, first check the table below and try the
recommendations. If a problem persists, or if an information code keeps appearing on the
display, contact a local Samsung service center.
Problem
Cause
Action
General
The buttons
cannot be
touched properly.
Foreign matter may be caught
between the buttons.
Remove the foreign matter and
try again.
For touch models: Moisture is on
the exterior.
Wipe the moisture from the
exterior.
Child Lock is activated.
Deactivate Child Lock.
The time is not
displayed.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
The Eco (power-saving) function
is set.
Turn off the Eco function.
The oven does
not work.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
The door is open.
Close the door and try again.
The door open safety
mechanisms are covered by
foreign matter.
Remove the foreign matter and
try again.
The oven
stops while in
operation.
The user has opened the door to
turn food over.
After turning the food over,
touch the
START
button again to
start operation.
MC17T8000C_AA-01_EN+MES.indb
68
MC17T8000C_AA-01_EN+MES.indb
68
2020-10-07
°° 5:56:47
2020-10-07
°° 5:56:47