Samsung MC17T8000CG/AA User Manual - Page 75

Information codes If the oven fails to operate, you may see an information code on the display. Check the table below for the code, and then follow the directions. Code C-20 C-21 C-F0 C-A1 C-F1 C-D0 C-F2 Description The temperature sensor read the temperature incorrectly. Temperature sensor detects a higher temperature than the set temperature. The microwave has sensed an internal communications failure. The oven has failed to sense the opening or closing of the damper for 1 minute. Only occurs when EEPROM Read or Write is not working. Control buttons are touched over 10 seconds. There is a button malfunction. Action Touch the STOP/CLEAR Eco button and operate again. If it appears again, turn off the microwave oven, let it sit for more than 30 seconds, and then try setting again. If this code re-appears, call your local SAMSUNG Customer Care Center. Turn off the microwave oven and let it cool, then try the setting again. If this code re-appears, call your local SAMSUNG Customer Care Center. Unplug the power cord of the oven, and contact a local SAMSUNG Customer Care Center. Clean the keys and check if there is water on the surface around key. If it appears again, turn off the microwave oven, let it sit for more than 30 seconds, and then try setting again. If this code re-appears, call your local SAMSUNG Customer Care Center. Stop the oven and then try again. If this code re-appears, call your local SAMSUNG Customer Care Center. Troubleshooting MC17T8000C_AA-01_EN+MES.indb 75 English 75 2020-10-07 5:56:47