Samsung ME21M706BAS/AA User Manual - Page 33
Troubleshooting, Check points
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Troubleshooting Check points If you encounter a problem with your oven, first check the tables starting below and try the recommendations. If a problem persists, or if an information code keeps appearing on the display, contact a local Samsung service center. Problem General The buttons cannot be pressed properly. The time is not displayed. The oven does not work. Cause Action Foreign matter may be caught between the buttons. Remove the foreign matter and try again. For touch models: Moisture Wipe the moisture from is on the exterior. the exterior. The Child Lock is activated. Deactivate the Child Lock. Power is not supplied. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. The Eco (power-saving) function is set. Turn off the Eco function. Power is not supplied. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. The door is open. Close the door and try again. The door open safety mechanisms are covered by foreign matter. Remove the foreign matter and try again. Problem The oven stops while in operation. The power turns off during operation. Cause Action The user has opened the door to turn food over. After turning over the food, press the START button again to start operation. The oven has been cooking for an extended period of time. After the oven has cooked for an extended period of time, let the oven cool. The cooling fan is not working. Listen for the sound of the cooling fan. Trying to operate the oven Put food in the oven. without food inside. There is not enough ventilation space around the oven. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Several appliances or devices are plugged into the same outlet. Unplug all other appliances or devices from the outlet. Troubleshooting ME21M706BA_ME21R706BA_AA_EN+MES+CFR.indb 33 English 33 2019-06-19 3:19:12