Samsung ME21M706BAS/AA User Manual - Page 35

English 35, Problem, Cause, Action, If the Auto Cook function

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Problem The warm function does not work. The thaw function does not work. Cause The oven may not work if too much food is being warmed or improper cookware is being used. The oven may not work if too much food is being thawed or improper cookware is being used. Action To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. Problem Cause Action The interior light is dim or does not turn on. The door has been left open for a long time. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP/CLEAR button. The interior light is Clean the inside of the covered by foreign matter. oven and check again. A beeping sound occurs during cooking. If the Auto Cook function is being used, this beeping sound means it's time to turn over the food. After turning over the food, press the START button again to restart operation. The oven is not level. The oven is installed on an Make sure the oven is uneven surface. installed on flat, stable surface. There are sparks during cooking. Metal containers are used Do not use metal during cooking or thawing. containers. When power is connected, the oven immediately starts to work. The door is not properly closed. Close the door and check again. There is electricity coming from the oven. The power source or power outlet is not properly grounded. Make sure the power source and power outlet are properly grounded. Troubleshooting ME21M706BA_ME21R706BA_AA_EN+MES+CFR.indb 35 English 35 2019-06-19 3:19:12

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English 35
Troubleshooting
Problem
Cause
Action
The warm function
does not work.
The oven may not work
if too much food is being
warmed or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a flat bottom.
The thaw function
does not work.
The oven may not work
if too much food is being
thawed or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a flat bottom.
Problem
Cause
Action
The interior light is
dim or does not turn
on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and reopen
the door or press the
STOP/CLEAR
button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food.
After turning over the
food, press the
START
button again to restart
operation.
The oven is not level.
The oven is installed on an
uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are used
during cooking or thawing.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power source or
power outlet is not
properly grounded.
Make sure the power
source and power outlet
are properly grounded.
ME21M706BA_ME21R706BA_AA_EN+MES+CFR.indb
35
2019-06-19
°° 3:19:12