Samsung MG11T5018CC/AA User Manual - Page 41
English 41, Problem, Cause, Action, Troubleshooting and information code
View all Samsung MG11T5018CC/AA manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 41 highlights
Troubleshooting and information code Problem The power turns off during operation. There is a popping sound during operation, and the microwave oven doesn't work. Cause The microwave oven has been cooking for an extended period of time. The cooling fan is not working. Trying to operate the microwave oven without food inside. There is not sufficient ventilation space for the microwave oven. Several power plugs are being used in the same socket. Cooking sealed food or using a container with a lid may causes popping sounds. Action After cooking for an extended period of time, let the microwave oven cool. Listen for the sound of the cooling fan. Put food in the microwave oven. There are intake/exhaust outlets on the front and rear of the microwave oven for ventilation. Keep the gaps specified in the product installation guide. Designate only one socket to be used for the microwave oven. Do not use sealed containers as they may burst during cooking due to expansion of the contents. Problem The microwave oven exterior is too hot during operation. Cause There is not sufficient ventilation space for the microwave oven. Objects are on top of the microwave oven. The door cannot be opened properly. Food residue is stuck between the door and microwave oven interior. Heating including the Warm function does not work properly. The microwave oven may not work, too much food is being cooked, or improper cookware is being used. The thaw function does not work. The interior light is dim or does not turn on. Too much food is being cooked. The door has been left open for a long time. The interior light is covered by foreign matter. Action There are intake/exhaust outlets on the front and rear of the microwave oven for ventilation. Keep the gaps specified in the product installation guide. Remove all objects on the top of the microwave oven. Clean the microwave oven and then open the door. Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom. Reduce the amount of food and start the function again. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP/Eco button. Clean the inside of the microwave oven and check again. English 41 MG11T5018CC_AA_EN.indd 41 2/4/2020 10:44:30 AM