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Samsung ML 2150 User Manual (ENGLISH) - Page 130

Solving General Printing Problems, Problem, Possible Cause, Solution - service manual

UPC - 635753622201

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Solving General Printing Problems For problems with the operation of your printer, refer to the table for suggested solutions. Problem Possible Cause Solution The printer does The printer is not not print. receiving power. Check the power cord connections. Check the power switch and the power source. The printer is not selected as the default printer. Select Samsung ML-2150 Series or Samsung ML-2150 Series PS as your default printer. Check the printer for the following: • The printer cover is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. If a printer system error occurs, contact your service representative. The printer may be in manual feed mode and out of paper. Check the display message, add paper to the Multi-Purpose Tray and press the On-Line/Continue button on the printer's control panel. The connection cable Disconnect the printer cable and reconnect between the computer it. and the printer is not 7 connected properly. The connection cable between the computer and the printer is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the printer is attached to the correct one. The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. SOLVING PROBLEMS 7.3

Section	Page
Contents	3
Introduction	16
Special Features	17
Printer Components	20
Front View	20
Rear View	21
Setting Up Your Printer	22
Unpacking	23
Selecting a Location	24
Installing the Toner Cartridge	25
Loading Paper	27
Changing the Paper Size in the Tray	29
Connecting a Printer Cable	31
For Local Printing	31
For Network Printing	33
Turning the Printer On	34
Printing a Demo Page	35
Changing the Display Language	35
Installing Printer Software	36
Printer Driver Features	37
Installing Printer Software in Windows	38
Installing the USB Driver in Windows 98/Me	41
Using the Control Panel	44
Understanding the Control Panel	45
Display	45
Buttons	46
Using Control Panel Menus	48
Accessing Control Panel Menus	48
Overview of Control Panel Menus	49
Information Menu	50
Paper Menu	50
Layout Menu	53
Graphics Menu	55
Printer Menu	56
Setup Menu	56
PCL Menu	59
PostScript Menu	60
EPSON Menu	61
Network Menu	62
Using Print Materials	66
Choosing Paper and Other Materials	67
Sizes and Capacities	68
Guidelines for Paper and Special Materials	69
Selecting the Output Location	70
Printing to the Top Output Tray (Face down)	70
Printing to the Rear Output Tray (Face up)	71
Loading Paper	72
Using the Tray1 or the Optional Tray2	73
Using the Multi-Purpose Tray	73
Using the Manual Feed Mode	77
Printing on Envelopes	79
Printing on Labels	82
Printing on Transparencies	84
Printing on Preprinted Paper	86
Printing on Card Stock or Custom-sized Materials	87
Printing Tasks	90
Printing a Document	91
Cancelling a Print Job	94
Using a Favorite Setting	95
Using Help	95
Setting Paper Properties	96
Using the Toner Save Mode	98
Printing on Both Sides of Paper	100
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	102
Printing the Reduced or Enlarged Document	103
Fitting Your Document to a Selected Paper Size	104
Printing Posters	105
Printing Booklets	106
Using Watermarks	107
Using an Existing Watermark	107
Creating a Watermark	108
Editing a Watermark	109
Deleting a Watermark	109
Using Overlays	110
What is an Overlay?	110
Creating a New Page Overlay	110
Using a Page Overlay	112
Deleting a Page Overlay	113
Setting Graphic Properties	114
Using Output Options	117
Maintaining Your printer	118
Printing a Configuration Page	119
Maintaining the Toner Cartridge	120
Checking the Toner Remains	121
Redistributing Toner	121
Replacing the Toner Cartridge	123
Cleaning the Printer	124
Cleaning the Outside	124
Cleaning the Inside	124
Consumables and Replacement Parts	127
Solving Problems	128
Troubleshooting Checklist	129
Solving General Printing Problems	130
Clearing Paper Jams	134
In the Paper Feed Area	134
Around the Toner Cartridge	137
In the Paper Exit Area	139
In the Duplex Area	140
Tips for Avoiding Paper Jams	141
Solving Print Quality Problems	142
Understanding Display Messages	147
Common Windows Problems	149
Common Macintosh Problems	150
Problems in the Chooser	150
Printing Errors	150
Troubleshooting PS Errors	151
Common Linux Problems	152
Common DOS Problem	154
Using Your Printer with a Macintosh	156
Installing Software for Macintosh	157
Creating a Desktop Printer	159
Creating a Desktop Printer for the SPL Driver	159
Creating a Desktop Printer for the PS Driver	159
Printing a Document	161
Using Advanced Printing Features	163
Using Windows PostScript Driver	166
Installing PPD Files	167
Reinstalling the PS Driver (Windows 2000/XP)	169
Uninstalling the PS Driver	170
Using PS Printer Driver Features	171
Accessing Printer Properties	171
Using Your Printer in Linux	172
Installing the Printer Driver	173
System Requirements	173
Installing the Printer Driver	173
Changing the Printer Connection Method	177
Uninstalling the Printer Driver	178
Using the Configuration Tool	179
Changing LLPR Properties	181
Printing From DOS Applications	184
About the Remote Control Panel	185
Installing the Remote Control Panel	185
Uninstalling the Remote Control Panel	186
Selecting Print Settings	187
Starting the Remote Control Panel	187
Using the Remote Control Panel Tabs	188
Using Your Printer on a Network	196
About Sharing the Printer on a Network	197
Setting Up a Locally Shared Printer	198
In Windows 9x/Me	198
In Windows NT 4.0/2000/XP	199
Setting Up a Network-Connected Printer	200
Configuring Network Parameters on the Control Panel	201
Programme Installing Printer Options	208
Precautions When Installing Printer Options	209
Installing Memory and PostScript DIMMs	210
Removing the Memory or PS DIMM	213
Installing a Network or Serial Interface Card	213
Installing an Optional Paper Tray	217
Specifications	220
Printer Specifications	221
Paper Specifications	222
Overview	222
Supported Sizes of Paper	223
Guidelines for Using Paper	224
Paper Specifications	225
Paper Output Capacity	225
Printer and Paper Storage Environment	226
Envelopes	227
Labels	229
Transparencies	229
A	230
B	230
C	230
D	230
E	230
F	230
G	230
H	230
I	230
L	230
M	231
N	231
O	231
P	231
Q	232
R	232
S	232
T	232
U	232
W	232