Samsung ML 2150 User Manual (ENGLISH) - Page 132

Problem Possible Cause Solution Half the page is The page layout is too blank. complex. Simplify the page layout and remove any unnecessary graphics from the document. Install more memory in your printer. See "Installing Memory and PostScript DIMMs" on page F.3. The page orientation setting may be incorrect. Change the page orientation in your application. See page 5.3. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. The paper keeps jamming. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the Multi-Purpose Tray. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. An incorrect output method is being used. Special print materials, such as thick paper, should not be printed using the top output tray (face-down). Use the rear output tray (face-up) instead. The printer prints, but the text is wrong, garbled, or incomplete. There may be debris inside the machine. The printer cable is loose or defective. Open the top cover and remove the debris. Disconnect the printer cable and reconnect. Try a print job that you have already printed 7 successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your printer is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again. SOLVING PROBLEMS 7.5