Samsung MS14K6000AS/AA User Manual - Page 55

oven doesn't work.

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Problem The power turns off during operation. There is no power to the oven. There is a popping sound during operation, and the oven doesn't work. The oven exterior gets too hot during operation. The door cannot be opened properly. Cause Action The oven has been cooking for After cooking for an extended an extended period of time. period of time, let the oven cool. The cooling fan is not working. Listen for the sound of the cooling fan. Trying to operate the oven Put food in the oven. without food inside. There is not enough ventilation There are intake/exhaust outlets space around the oven. on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Several appliances or devices are Unplug all other appliances or plugged into the same outlet. devices from the outlet. Power is not supplied. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. Cooking sealed food or using a Do not use sealed containers as container with a lid may causes they may burst during cooking popping sounds. due to expansion of the contents. There is not enough ventilation space around the oven. Objects are on top of the oven. Food residue is stuck between the door and oven interior. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Remove all objects on the top of the oven. Clean the oven and then open the door. Troubleshooting MS14K6000AS_AA_DE68-04345Q-00_EN.indd 55 English 55 6/1/2016 3:53:05 PM

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English 55
Troubleshooting
Problem
Cause
Action
The power turns off
during operation.
The oven has been cooking for
an extended period of time.
After cooking for an extended
period of time, let the oven cool.
The cooling fan is not working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not enough ventilation
space around the oven.
There are intake/exhaust outlets
on the front and rear of the oven
for ventilation.
Check the installation guide and
make sure that the microwave is
far enough away from walls and
cabinets for proper ventilation.
Several appliances or devices are
plugged into the same outlet.
Unplug all other appliances or
devices from the outlet.
There is no power to
the oven.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or using a
container with a lid may causes
popping sounds.
Do not use sealed containers as
they may burst during cooking
due to expansion of the contents.
The oven exterior
gets too hot during
operation.
There is not enough ventilation
space around the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make sure
that the microwave is far enough
away from walls and cabinets for
proper ventilation.
Objects are on top of the oven.
Remove all objects on the top of
the oven.
The door cannot be
opened properly.
Food residue is stuck between
the door and oven interior.
Clean the oven and then open
the door.
MS14K6000AS_AA_DE68-04345Q-00_EN.indd
55
6/1/2016
3:53:05 PM