Samsung NV51T5511DS/AA User Manual - Page 37

English 37, Problem, Possible cause, Solution, Control Lockout, Activate Control Lockout,

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Page 37 highlights

Problem Possible cause Excessive smoking during a self-cleaning cycle. There is excessive soiling in the oven. The oven door will not open after a selfcleaning cycle. The oven is too hot. The oven is not clean after a self-cleaning cycle. The oven controls were not set correctly. The oven was heavily soiled. Steam is coming out of the vent. A burning or oily odor is coming from the vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. This is normal for a new oven and will disappear in time. Solution Touch OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and then start the selfcleaning cycle again. Allow the oven to cool. See the section on selfcleaning on page 27. Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time. This is normal operation and not a system failure. Use the oven as usual. • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on selfcleaning on page 27. Problem Possible cause Strong odor. An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. The oven racks are difficult to slide. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. The oven door is locked. The circuit breaker has been tripped or there was a power failure while the oven door was locked. Solution Operate the oven empty on the bake setting at 400 °F for 1 hour. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. Activate Control Lockout, and then unlock the control. See the Control Lockout section on page 18. Troubleshooting NV51R5511D_AA_DG68-01126A-02_EN.indd 37 English 37 11/5/2019 10:31:10 AM

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English 37
Troubleshooting
Problem
Possible cause
Solution
Excessive
smoking during
a self-cleaning
cycle.
There is excessive soiling in
the oven.
Touch
OVEN OFF
. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and then start the self-
cleaning cycle again.
The oven door
will not open
after a self-
cleaning cycle.
The oven is too hot.
Allow the oven to cool.
The oven is not
clean after a
self-cleaning
cycle.
The oven controls were not
set correctly.
See the section on self-
cleaning on page
27
.
The oven was heavily soiled.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
Steam is
coming out of
the vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
This is normal operation and
not a system failure.
Use the oven as usual.
A burning or
oily odor is
coming from
the vent.
This is normal for a new oven
and will disappear in time.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the section on self-
cleaning on page
27
.
Problem
Possible cause
Solution
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
The oven racks
are difficult to
slide.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
The oven door
is locked.
The circuit breaker has been
tripped or there was a power
failure while the oven door
was locked.
Activate Control Lockout, and
then unlock the control. See
the
Control Lockout
section
on page
18
.
NV51R5511D_AA_DG68-01126A-02_EN.indd
37
11/5/2019
10:31:10 AM