Sony DCR-HC65 Camera Operations Guide - Page 113

Troubleshooting

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Troubleshooting Troubleshooting If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem Overall operations persists, remove the power source and contact your Sony dealer. If "C:ss:ss" is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 121 for details. Symptom Cause and/or Corrective Actions The power does not turn on. • The battery pack is discharged, running low, or not attached to the camcorder. cAttach a charged battery pack to the camcorder. (p. 14) cUse the AC Adaptor to connect to the wall outlet. (p. 17) The camcorder does not operate even when the power is set to on. cDisconnect the AC Adaptor from the wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press the RESET button, all settings including the clock setting are reset, except Personal Menu items.) A clattering noise is heard when the camcorder is handled with the POWER switch set to OFF (CHG) or in the PLAY/EDIT mode. • This is because some lens functions on your camcorder use a linear mechanism. This is not a malfunction. The supplied Remote Commander does not function. cSet [REMOTE CTRL] on the (STANDARD SET) menu to [ON]. (p. 87) cInsert a battery into the battery holder with the + - polarities correctly matching the + - marks. If this still does not solve the problem, insert a new battery since the battery is dead. (p. 142) cRemove any obstructions between the Remote Commander and the remote sensor. The camcorder gets warm. • This is because the power has been turned on for a long time. This is not a malfunction. Troubleshooting Troubleshooting 113

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Troubleshooting
Troubleshooting
113
Troubleshooting
Troubleshooting
If you run into any problem using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, remove the power source and
contact your Sony dealer.
If “C:
ss
:
ss
” is displayed on the LCD
screen or the viewfinder, the self-diagnosis
display function is activated. See page 121
for details.
Overall operations
Symptom
Cause and/or Corrective Actions
The power does not turn on.
•
The battery pack is discharged, running low, or not attached to the
camcorder.
c
Attach a charged battery pack to the camcorder. (p. 14)
c
Use the AC Adaptor to connect to the wall outlet. (p. 17)
The camcorder does not operate even
when the power is set to on.
c
Disconnect the AC Adaptor from the wall outlet or remove the battery
pack, then reconnect it after about 1 minute. If the functions still do not
work, press the RESET button using a sharp-pointed object. (If you press
the RESET button, all settings including the clock setting are reset,
except Personal Menu items.)
A clattering noise is heard when the
camcorder is handled with the
POWER switch set to OFF (CHG) or
in the PLAY/EDIT mode.
•
This is because some lens functions on your camcorder use a linear
mechanism. This is not a malfunction.
The supplied Remote Commander
does not function.
c
Set [REMOTE CTRL] on the
(STANDARD SET) menu to [ON].
(p. 87)
c
Insert a battery into the battery holder with the + – polarities correctly
matching the + – marks. If this still does not solve the problem, insert a
new battery since the battery is dead. (p. 142)
c
Remove any obstructions between the Remote Commander and the
remote sensor.
The camcorder gets warm.
•
This is because the power has been turned on for a long time. This is not
a malfunction.