Sony DVP-F21 Operating Instructions - Page 76

Self-diagnosis Function, When letters/numbers appear in the, display - service

Page 76 highlights

The player does not operate properly. , When static electricity, etc., causes the player to operate abnormally, disconnect the AC power cord once, then connect it again. Nothing is displayed on the front panel display. , "DIMMER" in "CUSTOM SETUP" is set to "OFF." Set "DIMMER" to "BRIGHT" or "DARK" (page 70). If you set to "AUTO," the display turns on only when you operate the player. 5 numbers or letters are displayed on the screen and on the front panel display. , The self-diagnosis function was activated. (See the table on page 76.) Self-diagnosis Function (When letters/numbers appear in the display) When the self-diagnosis function is activated to prevent the player from malfunctioning, a five-character service number (e.g., C 13 00) with a combination of a letter and digits appears on the screen and the front panel display. In this case, check the following table. C:13:00 The disc cannot be removed and "LOCKED" appears on the front panel display. , Contact your Sony dealer or local authorized Sony service facility. First three characters of the service number Cause and/or corrective action C 13 The disc is dirty. , Clean the disc with a soft cloth (page 8). C 31 The disc is not inserted correctly. , Re-insert the disc correctly. E XX (xx is a number) To prevent a malfunction, the player has performed the selfdiagnosis function. , Contact your nearest Sony dealer or local authorized Sony service facility and give the 5-character service number. Example: E 61 10 76

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76
The player does not operate properly.
,
When static electricity, etc., causes the player
to operate abnormally, disconnect the AC
power cord once, then connect it again.
Nothing is displayed on the front
panel display.
,
“DIMMER” in “CUSTOM SETUP” is set to
“OFF.” Set “DIMMER” to “BRIGHT” or
“DARK” (page 70). If you set to “AUTO,” the
display turns on only when you operate the
player.
5 numbers or letters are displayed on
the screen and on the front panel
display.
,
The self-diagnosis function was activated.
(See the table on page 76.)
The disc cannot be removed and
“LOCKED” appears on the front panel
display.
,
Contact your Sony dealer or local authorized
Sony service facility.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 00)
with a combination of a letter and digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters
of the
service
number
Cause and/or corrective
action
C 13
The disc is dirty.
,
Clean the disc with a soft cloth
(page 8).
C 31
The disc is not inserted correctly.
,
Re-insert the disc correctly.
E XX
(xx is a
number)
To prevent a malfunction, the
player has performed the self-
diagnosis function.
,
Contact your nearest Sony
dealer or local authorized
Sony service facility and give
the 5-character service
number.
Example: E 61 10
C:13:00