Toshiba Satellite A665 User Guide 1 - Page 195

If Something Goes Wrong ExpressCard® problems 195 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard's Properties dialog box, which contains information about your ExpressCard configuration and status. The computer stops working (hangs) when you insert an ExpressCard®. 1 If the ExpressCard® causes the system to hang, hold down the ON/OFF button until the computer shuts down (approximately 10 seconds). 2 Restart the computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. 4 After the computer starts, click Start, Control Panel, System and Security, and then under System, click Device Manager. 5 Look for an item with a yellow shield with an exclamation mark in it. This indicates there is a resource conflict. Do one of the following: ❖ If there is a resource conflict, right-click the item marked with the yellow exclamation point and select Uninstall from the menu, and then proceed to step 6. ❖ If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the Device Manager window, click the Action menu and select Scan for Hardware changes. 8 Restart the computer normally. 9 If the issue is not resolved, contact the card manufacturer for additional troubleshooting assistance.