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Toshiba Satellite L675D-S7104 User Guide - Page 186

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186 If Something Goes Wrong If you need further assistance 3 Install one item of hardware or software. 4 Restart the Windows® operating system. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning. 6 For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed. The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port (available on certain models) while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. NOTE Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer's instructions. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance.

Section	Page
Satellite® L670 Series User’s Guide	1
Contents	29
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Your computer’s features and specifications	40
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding optional external devices	50
Adding memory (optional)	51
Installing a memory module	51
Removing a memory module	57
Checking total memory	60
Recovering the Internal Storage Drive	60
Recovering to out-of-box state (recommended recovery method)	62
Recovering to a custom size partition	64
Recovering without changing the internal storage drive partitions	67
Creating recovery DVDs/media	69
Restoring from recovery DVDs/media	72
Erasing the Internal Storage Drive	74
Checking the internal storage drive operating status	75
Installing drivers and applications	76
Using the TouchPad™	76
Adjusting TouchPad™ settings	79
Disabling or enabling the TouchPad™	80
Using external display devices	80
Selecting video cables	81
Connecting an HDMI™-compatible television or external display device	81
Connecting an external monitor or projector	81
Directing the display output when you turn on the computer	82
Adjusting the quality of the external display	83
Using an external keyboard	83
Using a mouse	83
Connecting a printer	83
Setting up a printer	84
Turning off the computer	85
Options for turning off the computer	85
Using the Shut down command	87
Using and configuring Hibernation mode	90
Using and configuring Sleep mode	92
Closing the display panel	95
Customizing your computer’s settings	95
Caring for your computer	95
Cleaning the computer	95
Moving the computer	96
Using a computer lock	96
Chapter 2: Learning the Basics	97
Computing tips	97
Using the keyboard	98
Character keys	99
Ctrl, Fn, and Alt keys	99
Function keys	99
Special Windows® keys	100
Starting a program	100
Starting a program from the Start menu	101
Starting a program from Windows® Explorer	101
Starting a program using the Search programs and files field	102
Saving your work	103
Printing your work	104
Backing up your work	105
Restoring your work	106
Using the optical disc drive	106
Viewing Blu-ray Disc™ movies	107
Optical disc drive components	108
Inserting an optical disc	109
Playing an audio CD	111
Playing optical media	111
Recording optical media	111
Removing a disc with the computer on	112
Removing a disc with the computer off	112
Caring for optical discs	113
Toshiba’s online resources	113
Chapter 3: Mobile Computing	114
Toshiba’s energy-saver design	114
Running the computer on battery power	114
Battery Notice	115
Power management	116
Using additional batteries	116
Charging batteries	116
Charging the main battery	117
Charging the RTC battery	117
Monitoring main battery power	118
Determining remaining battery power	119
What to do when the main battery runs low	120
Setting battery notifications	120
Conserving battery power	121
Power Plans	122
Using a hot key to set the Power Plan	123
Using the TOSHIBA eco power plan	124
Changing the main battery	124
Removing the battery from the computer	125
Inserting a charged battery	126
Taking care of your battery	127
Safety precautions	127
Maintaining your battery	128
Disposing of used batteries	129
Traveling tips	130
Chapter 4: Exploring Your Computer’s Features	131
Exploring the desktop	131
Finding your way around the desktop	132
Setting up for communications	134
Connecting your computer to a network	135
Connecting a modem to a telephone line	136
Exploring audio features	137
Recording sounds	137
Using external speakers or headphones	138
Using the Web Camera	138
Using the Memory card reader	139
Inserting memory media	140
Removing memory media	140
Using the eSATA/USB combo port	141
Chapter 5: Utilities	142
TOSHIBA Assist	143
Connect	144
Secure	145
Protect & Fix	146
Optimize	147
TOSHIBA Application Installer	148
Setting passwords	149
Using an instant password	149
Using a supervisor password	150
Using a user password	151
Deleting a user password	152
TOSHIBA Face Recognition Utility	153
TOSHIBA PC Diagnostic Tool Utility	154
Mouse Utility	155
TOSHIBA Hardware Setup	156
TOSHIBA Zooming Utility	158
TOSHIBA Accessibility	159
TOSHIBA eco Utility™	160
TOSHIBA Service Station	161
TOSHIBA PC Health Monitor	161
Chapter 6: If Something Goes Wrong	163
Problems that are easy to fix	163
Problems when you turn on the computer	164
The Windows® operating system is not working	166
Using Startup options to fix problems	167
Internet problems	168
The Windows® operating system can help you	168
Fixing a problem with Device Manager	169
Checking device properties	169
Memory problems	170
Power and the batteries	170
Keyboard problems	172
Display problems	172
Disk or storage drive problems	174
Error-checking	174
Optical disc drive problems	175
Sound system problems	178
Modem problems	178
Wireless networking problems	179
DVD and BD operating problems	180
Develop good computing habits	181
Data and system configuration backup in the Windows® operating system	182
If you need further assistance	186
Before you contact Toshiba	186
Contacting Toshiba	187
Other Toshiba Internet Web sites	188
Toshiba’s worldwide offices	188
Appendix A: Hot Keys/TOSHIBA Cards	190
Hot Key Cards	190
Using the Hot Key Cards	191
Application Cards	192
Using the Application Cards	193
Card Case	193
Hot key functions	194
Volume Mute	194
Lock (Instant security)	195
Power plan	196
Sleep mode	197
Hibernation mode	198
Output (Display switch)	199
Display brightness	200
Disabling or enabling wireless devices	201
Disabling or enabling the TouchPad™	202
Zoom (Display resolution)	203
Keyboard hot key functions	204
Appendix B: Power Cord/Cable Connectors	205
Glossary	206