Toshiba Tecra M9 PTM90C-TG009C Users Manual Canada; English
Toshiba Tecra M9 PTM90C-TG009C Manual
View all Toshiba Tecra M9 PTM90C-TG009C manuals
Add to My Manuals
Save this manual to your list of manuals |
Toshiba Tecra M9 PTM90C-TG009C manual content summary:
- Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 1
User's Manual TECRA M9 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 2
environment xx Stress injury xx Heat injury xxi Pressure or impact damage xxi PC Card overheating xxi Mobile phones xxi Instruction Manual for Safety and Comfort xxi Chapter 1 Getting Started Equipment checklist 1-1 Getting Started 1-3 System Recovery Options 1-12 System Recovery 1-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 3
and Power-Up Modes Power conditions 6-1 Monitoring of power condition 6-2 Battery 6-3 TOSHIBA Password Utility 6-10 Power-up modes 6-13 Panel power on/off 6-13 User's Manual iii - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 4
Program 7-8 Chapter 8 Troubleshooting Problem solving process 8-1 Hardware and system checklist 8-3 TOSHIBA support 8-21 Appendix A Supported Frequency Sub-bands F-3 Appendix G Intel® Matrix Storage Manager Manually Setting up Windows (Windows Vista G-1 Manually Setting up Windows Manually - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 5
*1 K-1 CPU*2 K-1 Memory (Main System)*3 K-2 Battery Life*4 K-3 Hard Disk Drive (HDD) Capacity*5 K-3 LCD*6 K-3 Graphics Processor Unit ("GPU")*7 K-3 Wireless LAN*8 K-4 Copy Protection*9 K-4 Images*10 K-4 Glossary Index User's Manual v - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 6
civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA TECRA M9 Portable Personal Computer at the - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 7
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference , Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 User's Manual vii - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 8
countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. User - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 9
network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one 's Manual ix - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 10
implemented systems) is prohibited. Connection to party lines service is subject to state tariffs. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request. User's Manual x - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 11
give you notice in writing to allow you to make any changes necessary to maintain uninterrupted service. If problems arise If any of your telephone equipment is not operating properly, you should immediately remove it complete the setup of your fax software before sending messages. User's Manual xi - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 12
TECRA M9 Instructions for IC compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be authority, or electrician, as appropriate. 2. The user manual of analog equipment must contain the equipment's Ringer Equivalence - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 13
requires suitable software in addition to a modem. ■ This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers. User's Manual xiii - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 14
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 15
Telecom Distinctive Alert cadences and services such as FaxAbility. NOTE THAT Telepermit labels subject to the general instructions on format, size and color on all times as proof to purchasers and service personnel that the product is able to service or the shop where you purchased the product. User - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 16
21 of Code of Federal Regulations by the United States of America, Department of Health & Human Services, Food and Drug Administration. In other countries, the drive is certified to comply with the requirement list according to the model. Manufacturer Type Panasonic UJ-852 User's Manual xvi - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 17
manual tells how to set up and begin using your TECRA M9 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting Chapter 1, Getting Started for step-by-step instructions on setting up your computer. If you are - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 18
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 19
TECRA M9 Terminology This term is defined in this document as follows: Start The word "Start" refers to the " Microsoft® Windows VistaTM. " button in User's Manual xix - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 20
change such as air conditioner vents or heaters. ■ Extreme heat, cold, or humidity. ■ Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 21
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 22
models) ■ High Capacity Battery Pack (Is included with some models) ■ Spare AccuPoint (pointing device) cap Documentation ■ TECRA M9 Series User Information Guide ■ Instruction Manual for Safety and Comfort ■ End User License Agreement If any of the items are missing or damaged, contact your dealer - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 23
■ CD/DVD Drive Acoustic Silencer ■ TOSHIBA Assist ■ TOSHIBA ConfigFree ■ TOSHIBA HDD Protection ■ TOSHIBA Disc Creator ■ Fingerprint Utility ■ Windows Mobility Center ■ Online Manual ■ TECRA M9 User's Manual (This manual) ■ Discs ■ Windows Anytime Upgrade DVD (Is included with some models) User - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 24
Getting Started Getting Started ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 25
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 26
the computer 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. User's Manual 1-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 27
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 1-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 28
Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure disc activity has stopped before removing the CD/DVD or floppy diskette. User's Manual 1-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 29
pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). Data in memory could be lost. User's Manual 1-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 30
-> System and Maintenance -> Power Options). When you turn the power back on, you can continue where you left when you shut down the computer. User's Manual 1-9 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 31
contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is FN + F4 - please refer to Chapter 5, The Keyboard, for further details. User's Manual 1-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 32
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 33
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 34
with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3. Turn on your computer and allow it to the title you wish to copy, and then click the Create button. User's Manual 1-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 35
This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 1-14 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 36
Chapter 7, HW Setup & BIOS Setup for further information. 4. A menu will be displayed from which you should follow the on-screen instructions. When removing pre-installed drivers / utilities or when installing, you can setup the respective drivers / utilities from the following folder. C:\TOSAPINS - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 37
These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the System indicators section. User's Manual 2-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 38
waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. ■ Always turn off Sound System section in Chapter 4, Operating Basics for more information. User's Manual 2-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 39
Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the left hand side of the computer. User's Manual 2-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 40
LAN jack Universal Serial Bus The Universal Serial Bus ports are on the right (USB 2.0) ports side. Refer to Left side section, for details. User's Manual 2-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 41
installed in the Ultra Slim Bay. This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and port allows you to connect an external monitor to the computer. User's Manual 2-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 42
release or secure the Ultra Slim Bay ejector. Be sure to lock the Ultra Slim Bay latch before you transport or carry the computer. User's Manual 2-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 43
. Slide the battery lock to release the battery pack for removal. Ultra Slim Bay lock One screw secures the Ultra Slim Bay latch. screw User's Manual 2-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 44
control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad section in Chapter 4, Operating Basics. User's Manual 2-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 45
Manager) screen. This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to Chapter 4, Using the Fingerprint Sensor. User's Manual 2-9 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 46
. System indicators LED system indicators next to their respective icons, glow when specific computer operations are in progress. SD Card DC IN User's Manual Figure 2-7 System indicators The SD Card indicator glows green when the computer is accessing the device in the SD Card slot. The DC IN - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 47
glows, the keypad overlay allows you to use cursor functions. ■ When the Numeric Mode indicator glows, the keypad overlay allows you to enter numbers. User's Manual CAPS LOCK indicator Figure 2-8 CAPS LOCK indicator 2-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 48
matches your drive, otherwise it will not play properly. Code Region 1 Canada, United States 2 Japan, Europe, South Africa, Middle East 3 Southeast Asia, East Asia User's Manual 2-12 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 49
formats. DVD Super Multi drive Double Layer The drive supports the formats in addition to the DVD-ROM&CD-R/RW drive, and DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL. Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. User's Manual 2-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 50
source and to the computer. Please refer to Chapter 6, Power and Power-Up Modes for further information. Figure 2-10 The AC adaptor (2-pin plug) User's Manual 2-14 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 51
or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. User's Manual 2-15 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 52
processors. ■ Intel® CoreTM 2 Duo Processor, which incorporates a 2MB level2 cache memory. It also supports Enhanced Intel® SpeedStep® Technology. ■ Intel® CoreTM 2 Duo Processor, which incorporates a 4MB level2 the Legal Footnotes section in Appendix K or Click the *2 above. User's Manual 3-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 53
current varies among different models. Using the wrong adaptor can damage your computer. Refer to the AC adaptor section in Chapter 2, The Grand Tour. User's Manual 3-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 54
5.2GB DVD-RAM media cannot be read from or written to. Display The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum comfort Controller and Video mode section in Appendix B for more information. User's Manual 3-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 55
. Communications Modem LAN Bluetooth An internal modem provides capability for data and fax communication. It supports V.90 (V.92). Refer to V.90 section in Appendix E. The speed of data transfer and reliable and secure means to achieve wireless communication in a small space. User's Manual 3-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 56
no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. User's Manual 3-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 57
that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. User's Manual 3-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 58
maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. User's Manual 3-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 59
you work with the computer and the peripherals you use. TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, , the FN key will remain active until another key is pressed. User's Manual 3-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 60
that come with the computer and details how to start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file. Fingerprint Utility DVD Video Player This product has a fingerprint utility installed for the purpose of enrolling and - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 61
and network connections, help in the identification of communication problems and allow the creation of profiles if you need the Echo Canceller and the Microphone Array functions. For more instructions for this software, refer to the Sound System section in -> Disc Creator. User's Manual 3-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 62
right pane in the start menu. ■ TOSHIBA Assist : This can be used to open TOSHIBA Assist if it is already installed in your computer. User's Manual 3-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 63
by TOSHIBA or another vendor, can be installed as the slot supports 16-bit PC Cards and 32-bit CardBus cards. For reference, CardBus supports the newer standard of 32-bit PC Cards and provides superior performance the PC Card into the PC Card slot on the side of the computer. User's Manual 3-12 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 64
button in order to eject the PC Card partially out of the computer. 5. Grasp the PC Card and remove it. PC Card eject button User's Manual Figure 3-2 Removing the PC Card PC Card 3-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 65
the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied - doing so may cause data to be lost. User's Manual 3-14 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 66
playback protected material on another computer or other device. You may not use the reproduction of any copyrighted material except for your personal enjoyment. User's Manual 3-15 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 67
low. Low power could affect writing accuracy. ■ Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. User - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 68
before touching or installing any additional memory modules. To discharge your body's static electricity, simply touch any metal close to you with bare hands. User's Manual 3-17 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 69
and lift up to release latches and remove the keyboard brace. Keyboard brace Figure 3-5 Removing the keyboard brace 7. Remove two screws securing the keyboard. User's Manual 3-18 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 70
disconnect this cable. Screws Figure 3-6 Removing two screws and rotate the keyboard 9. Remove the two screws and take off the memory module cover. Screws User's Manual Memory module cover Figure 3-7 Removing the memory module cover 3-19 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 71
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. ■ The memory module cover will be hot after using the computer for long periods of time. Exercise in the two screws and replace the memory module cover. User's Manual 3-20 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 72
. 18. Turn the computer on and make sure the added memory is recognized - to confirmed it, Start -> Control Panel -> System and Maintenance > System icon. User's Manual 3-21 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 73
connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Latches Figure 3-11 Removing the memory module 7. Rotate the keyboard back into place and secure the Power and Power-Up Modes, for details. 9. Turn your computer over. User's Manual 3-22 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 74
the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. Slot B User's Manual Figure 3-13 Seating the memory module 3-23 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 75
connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Align the grooves along the edges of the memory module with the locking tabs on the connector and AC adaptor and all cables and peripherals connected to the computer. User's Manual 3-24 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 76
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Latches Figure 3-15 Removing the memory module 8. Seat the memory module cover in place and secure it -Up Modes, if required. 10. Turn your computer over. User's Manual 3-25 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 77
cover Figure 3-16 Removing the hard disk drive cover 6. Pull the hard disk drive pack up to a vertical position by holding the plastic tab. User's Manual 3-26 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 78
connected to the connector in a vertical position. If the hard disk drive is slanted and connected to the connector, it might damage the connector. User's Manual 3-27 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 79
into place. 6. Secure the cover with two screws. Check that the screws are the proper length and reattach the cover. 7. Turn your computer over. User's Manual 3-28 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 80
forward to ensure a firm connection. Tuck the Plastic tab underneath the hard disk drive. Hard disk drive Figure 3-20 Inserting the hard disk drive User's Manual 3-29 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 81
monitor port Figure 3-22 Connecting the monitor cable to the external monitor port 3. Turn the external monitor's power on. 4. Turn the computer's power on. User's Manual 3-30 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 82
one of the computer's USB ports. USB connector Disk-In-Use Indicator Floppy diskette slot Eject button Figure 3-23 The USB floppy diskette drive User's Manual 3-31 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 83
floppy diskette drive device that you want to remove. 4. Carefully pull the floppy diskette drive's USB connector out from within the computer's USB port. User's Manual 3-32 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 84
/disconnect an i.LINK device to/from the computer. ■ Connect/disconnect an i.LINK device to/from another i.LINK device that is connected to the computer. User's Manual 3-33 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 85
been tested. Therefore, compatibility with all i.LINK devices cannot be guaranteed. ■ Some devices might not support sleep or automatic off functions. ■ Do not connect or disconnect an i.LINK device while it is Refer also to the documentation that came with your i.LINK device. User's Manual 3-34 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 86
to the TOSHIBA Express Port Replicator, use only the AC Adaptor included with TOSHIBA Express Port Replicator. Do not use the computer's AC Adaptor. User's Manual 3-35 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 87
Port Replicator. Refer to the TOSHIBA Express Port Replicator User's Manual for more details on connection methods. Security lock A security locks security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 88
(USB 2.0) and a LAN jack. You can increase your computer's data storage capacity with an additional 100.0 billion bytes (93.16 GB) hard disk drive. User's Manual 3-37 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 89
described in Ultra Slim Bay HDD Adaptor. Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit Refer to the Hardware section for details. User's Manual 3-38 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 90
or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using. User's Manual 4-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 91
spare AccuPoint cap is supplied with the computer. 1. To remove the AccuPoint cap, firmly pinch the cap and pull it straight up. AccuPoint cap User's Manual Figure 4-2 Removing the AccuPoint cap 4-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 92
on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Sensor Sensor Figure 4-3 Swipe the finger User's Manual 4-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 93
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. ■ Do not on finger User's Manual 4-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 94
are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. ■ The recognition success rate may differ from user to user. User's Manual 4-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 95
configure the fingerprint utility. Please refer to the TPM (Trusted Platform Module) Installation Guide for further information on the installation and configuration considerations relating to TPM. In the , click Start -> All Programs -> Protector Suite QL -> User Enrollment. User's Manual 4-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 96
enrolled fingers and swipe the fingerprint on the sensor - if the authentication process is successful, the user will automatically be logged in to Windows. User's Manual 4-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 97
Security System. You should check that your fingerprint is enrolled before configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. Swipe your finger across the fingerprint sensor. 2. MENU will appear in the lower right corner of the - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 98
configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. Swipe your finger across the Allow power-on security single sign-on setting within Enable logon support and then click OK. Fingerprint utility limitations TOSHIBA does not - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 99
careful when removing the module. Ultra Slim Bay latch Lock screw (Unlock position) Lock position Optical disc drive Figure 4-4 Removing the optical disc drive User's Manual 4-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 100
To load CD/DVDs, follow the steps below. 1. When the computer's power is on, press the eject button to open the disc tray slightly. User's Manual 4-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 101
tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive. User's Manual 4-12 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 102
the disc tray pops open slightly, wait a moment to make sure the CD/DVD has stopped spinning before pulling the disc tray fully open. User's Manual 4-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 103
tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Eject hole Figure 4-10 Manual release with the eject hole Turn off the power before you use the eject hole. If the CD/DVD is spinning when you open the - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 104
message Before you write or rewrite to any of the media supported by the DVD Super Multi Drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you ■ Damage that may be caused by using third party equipment or software. User's Manual 4-15 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 105
optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more or version 1.2 VICTOR COMPANY OF JAPAN.LIMITED MITSUBISHI CHEMICAL CORPORATION User's Manual 4-16 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 106
-RAM media, some space is required for file management, so you may not be able to write to the full capacity of the disc. User's Manual 4-17 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 107
using a mouse or Touch Pad, or closing/opening the display panel. ■ Start a communication application such as a modem. ■ Apply impact or vibration to the computer. User's Manual 4-18 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 108
+RW to CDR or CD-RW media using the 'Disc Backup' function of TOSHIBA Disc Creator. ■ TOSHIBA Disc Creator cannot record in packet format. User's Manual 4-19 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 109
you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD- the Help files for additional TOSHIBA Disc Creator information. User's Manual 4-20 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 110
could cause data loss. 7. Never use a wet or damp floppy diskette - this could damage the floppy diskette drive or other devices within the computer. User's Manual 4-21 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 111
menu. 2. Select Speakers, and click Properties. 3. On the Levels tab move the PC Beep slider to increase or decrease the PC Beep volume level. User's Manual 4-22 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 112
speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. User's Manual 4-23 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 113
, may result in a system failure, loss of data or hardware damage. ■ Modem functions cannot be used in models which are not equipped with a modem. User's Manual 4-24 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 114
Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to box will be displayed automatically after you have selected a region. User's Manual 4-25 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 115
storm, may result in a system failure, loss of data or hardware damage. 1. Plug the end of the modular cable into the computer's modem jack. User's Manual 4-26 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 116
disc drive or hard disk drive connected to a 16-bit PC Card, you might experience the following problems with the operation of the modem: ■ The modem speed is slow or communication is periodically interrupted. ■ Skips 's modem jack and pull it out from within the computer. User's Manual 4-27 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 117
communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices. medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth ■ Card power management User's Manual 4-28 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 118
radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. User's Manual 4-29 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 119
use on this Bluetooth® Stack. 2. Multi-user considerations: On Windows VistaTM, the use of Bluetooth is not supported in a multiuser environment. This means that, when you use Bluetooth, other users that are logged into the same to turn it on and to the left to turn it off. User's Manual 4-30 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 120
, System, Device Manager, Network adapters, the wireless device and enable. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, per second, 10BASE-T), you can connect with a CAT3 or higher cable User's Manual 4-31 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 121
, the LAN Active indicator glows orange. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows green. User's Manual 4-32 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 122
handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. ■ Clean User's Manual 4-33 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 123
the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data will not be damaged. ■ The secondary hard disk drive is not supported by the TOSHIBA HDD protection function. When vibration is detected, a message Manual 4-34 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 124
head is un-parked the disk will begin to rotate again. The 3D Viewer can be started from the icon in the task tray. User's Manual 4-35 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 125
with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. User's Manual 4-36 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 126
have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User's Manual 5-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 127
following keys to simulate functions similar to those of keys on the 104/105 key enhanced keyboard which are not on this computer's keyboard. User's Manual 5-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 128
+ F1 enters ''Lock computer mode''. To restore your desktop, you need to log on again. Power Plan: Pressing FN + F2 changes the power settings. User's Manual 5-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 129
will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad and AccuPoint function. Zoom: Pressing FN + Space changes the display resolution. User's Manual 5-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 130
): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the desktop or key has the same function as the secondary (right) mouse button. User's Manual 5-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 131
are able to access numeric characters by using the keys. You are able to press FN + F11 again to turn off this overlay function. User's Manual Figure 5-2 The numeric keypad overlay 5-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 132
the overlay keys, type the ASCII code of the character you require. 3. Release ALT + FN - the ASCII character will appear on the display screen. User's Manual 5-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 133
) • No charge • LED: Battery green DC IN green • Quick charge • LED: Battery orange DC IN green • No charge • LED: Battery off DC IN green User's Manual 6-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 134
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 6-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 135
supplying power to the computer. Flashing orange No light Indicates a problem with the power supply. You should initially try plugging the AC is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 136
key and then the F1 key when prompted. Please refer to Chapter 8 Troubleshooting for further information. The RTC battery does not charge while the computer is . Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 137
RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery Never attempt to charge the battery pack with any other charger. User's Manual 6-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 138
Power and Power-Up Modes Time Refer to User Information Guide about Charging time. Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery will not operate for as long as a new battery even when both are fully charged. User's Manual 6-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 139
a clean dry cloth before installing the battery pack. Retaining data with power off Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: ■ At least other warning to indicate a low battery condition, go to Step 4. User's Manual 6-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 140
peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock (1) into its ( ) position. User's Manual 6-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 141
securely in place and the battery lock (2) is in its ( ) position. Battery pack Battery lock Figure 6-2 Securing the battery pack 3. Turn your computer over. User's Manual 6-9 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 142
password correctly or insert a proper token. Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password. User's Manual 6-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 143
it for authentication and operating the user's computer (resulting in extraction, modification or deletion of data) when the user is not at their desk. User's Manual 6-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 144
only if the computer was Shutdown and Hibernation in Boot Mode. It is not needed in Sleep Mode and Restart. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen: S Password= 2. Enter - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 145
this function is only available for Sleep Mode or Hibernation Mode, not for Boot Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System Auto Off This feature turns the system - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 146
closes the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window. User's Manual 7-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 147
as part of the Windows Desktop properties. The Power On Display is supported with some models. Auto-Selected LCD + Analog RGB Selects an external monitor for simultaneous display. If the connected external monitor does not support the computer's current video mode, selecting the LCD + Analog - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 148
files on devices in the following order: 1. CD-ROM*2, 2. LAN, 3. hard disk drive, 4. floppy diskette drive*1. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy diskette drive. N Selects - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 149
device. 3. Use the left/right cursor keys to highlight the boot device you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 150
from this as appropriate. ■ Please be aware that some modules may not be displayed. USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device function. Disabled Disables the Wake-up on Keyboard function (Default). User's Manual 7-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 151
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Refer to the section in chapter 6, Retaining data with power off. Enabled Enables Wake-up on LAN. Disabled Disables Wake - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 152
/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard USB floppy diskette drive legacy emulation. If your operating system does not support USB, you can still use a USB floppy diskette drive by setting - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 153
prompt, press the F1 key - the BIOS setup application will start up. Please refer to the operating instructions displayed in the settings screen. Ending the BIOS Setup Program In order to save the changes you have the BIOS setup application, automatically restarting the computer. User's Manual 7-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 154
Technology installed in the CPU. Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines. The Virtualization Technology is supported with some models. The Disabled command does not allow use of the Intel Virtualization Technology. User - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 155
computer by preventing certain classes of malicious 'buffer overflow' attacks when combined with a supporting operating system such as Windows VistaTM. Available Makes the processor's Execute-Disable Bit Capability -up on LAN function when operating from the battery (Default). User's Manual 7-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 156
Select the display function of the computer's display panel. The LCD Display Stretch is supported with some models. Enabled Disabled Display modes with low resolution are stretched and displayed ( Module security. Disabled Disable Trusted Platform Module security (default). User's Manual 7-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 157
longer displayed. When using TPM, please refer to the Infineon TPM Installation Guide from the C:\TOSAPINS\Infineon TPM Installation Guide and ensure that the user reads as it contains usage information and notes is disabled (Default). Enabled The diagnostic test is enabled. User's Manual 7-12 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 158
the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service provider - if you find you need to consult others, be - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 159
in a permanent error log - this will help you to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem Sometimes the computer will give you clues that can help you - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 160
Troubleshooting ■ Do you hear any so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot load IEEE1394) device ■ Modem ■ LAN ■ Wireless LAN ■ Bluetooth ■ Recovery Discs User's Manual 8-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 161
Troubleshooting System start-up When the computer does not start properly, check the you cannot resolve a problem after following them, the cause may lie with another power related resource - in such an instance you should contact your reseller, dealer or service provider. Overheating power down - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 162
Troubleshooting Problem problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing green or service provider. AC power If you have trouble your reseller, dealer or service provider. Battery If you suspect a problem with the battery, you - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 163
Troubleshooting Problem Procedure Battery doesn't charge If the at the end of its operating life, you should speak to your reseller, dealer or service provider. Battery doesn't power If you frequently recharge a partially charged the computer as long in the Power Options. User's Manual 8-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 164
Troubleshooting Real Time Clock Problem Procedure The following message The charge in the Real Time Clock (RTC) battery is Displayed on the has run out - of each key). If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider. User's Manual 8-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 165
the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Problems above you are still unable to resolve the problem, contact your reseller, dealer or service provider. Hard disk drive Problem Procedure Computer does not boot Check to - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 166
Troubleshooting Problem problem, contact your reseller, dealer or service provider. DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. Problem hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 167
Troubleshooting Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, not the drive is probably causing the problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 168
Troubleshooting PC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure PC Card error occurs Remove the PC Card . If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 169
Troubleshooting Dual Pointing device If you are using a USB mouse, you should also refer to both the USB device section in this chapter, and the documentation supplied with your mouse. Touch Pad/AccuPoint Problem the problem, contact your reseller, dealer or service provider. User's Manual 8-12 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 170
Troubleshooting Problem The reaction of Touch pad is either too sensitive or not sensitive enough. Procedure Adjust the touch Sensitivity. 1. Click Start -> 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK. User's Manual 8-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 171
Troubleshooting Problem The mouse pointer moves erratically Procedure The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 172
Troubleshooting USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem an operating system that does not support USB, you are still able problem, contact your reseller, dealer or service provider. User's Manual 8-15 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 173
Troubleshooting Problem An error will occur if a memory module is inserted into Slot B while no memory module is System in Chapter 4, Operating Basics for further information. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-16 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 174
Troubleshooting External monitor Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information. Problem are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-17 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 175
Troubleshooting i.LINK (IEEE1394) device Problem Procedure i.LINK device does not Make sure the cable is securely connected to the function computer and to the setting in your communications application. You can also use the AT\N command. Refer to Appendix C, AT Commands. User's Manual 8-18 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 176
Troubleshooting Problem Procedure Character display becomes garbled during a communication session In data to Chapter 4, Operating Basics. Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication Switch is set to on. User's Manual 8-19 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 177
Troubleshooting problem, contact your reseller, dealer or service provider. Recovery Discs Problem the recovery partition. Simply follow the instructions in Restoring the pre-installed software "Recovery Media", please contact TOSHIBA support for assistance. Disposing of the computer Manual 8-20 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 178
with your software and/or peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. ■ Consult the reseller or dealer - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 179
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, DeutschlandÖsterreich Hammfelddamm 8, D41460 Neuss, Germany User's Manual 8-22 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 180
summarizes the computer's technical specifications. Physical Dimensions Refer to User Information Guide about Weight and Size. Environmental Requirements Conditions Operating Non-operating Thermal maximum Altitude (from sea level) -60 to 3,000 meters -60 to 10,000 meters maximum User's Manual A-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 181
ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.32 /V.32bis/V.34/V.90 103/212A V.17/V.29/V.27ter /V.21 ch2 User's Manual A-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 182
bps -10 dBm -10 to -40 dBm 600 ohms ±30% MNP class 4 and ITU-T V.42 MNP class 5 and ITU-T V.42bis +3.3V (supplied by computer) User's Manual A-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 183
any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Video mode Video mode settings are configured via the Display Properties dialog. To open the You could also disable Windows AeroTM to help correct this situation. User's Manual B-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 184
Appendix C AT Commands In most cases, you will not need to type AT commands manually. However, there might be some occasions when you will need to do so. This chapter describes AT commands entered. Do not precede this command with an AT prefix or conclude it by pressing ENTER. User's Manual C-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 185
when the modem is at 300 bps (default). Result Codes: OK n=0,1,15,16 ERROR Otherwise Dn Dial This command instructs the modem to dial a telephone number. Enter n (the telephone number and any modifiers) after the ATD command. Any (echoed) while the modem is in command mode. User's Manual C-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 186
computer. E1 Enables echo to the computer (default). Result Codes: OK n=0,1 ERROR Otherwise Hn Hook control This command instructs the modem to go on-hook to disconnect a call, or off-hook to make the phone line busy. is on until the carrier is detected, except when dialing. User's Manual C-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 187
speed may be selected. Result Codes: OK n=0,1 ERROR Otherwise On Return on-line to data mode O0 Instructs the modem to exit on-line command mode and return to data mode (see AT escape sequence, +++). O1 default). Q1 Disables modem from sending result codes to the computer. User's Manual C-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 188
ERROR Otherwise T Select tone dialing This command instructs the modem to send DTMF tones while dialing. used by the modem. Command Dial tone detect Busy signal detect Supported Result Code X0 Disable Disable OK, CONNECT, RING, NO CARRIER, WARBLE, CALL WAITING DETECTED User's Manual C-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 189
DTR signal is not detected while in on-line data mode, the modem enters command mode, issues an OK result code, and remains connected. User's Manual C-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 190
/break ratio at 10 pulses per second. &P2 Selects 33% - 67% make/break ratio at 20 pulses per second. Result Codes: OK n=0,1,2 ERROR Otherwise User's Manual C-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 191
Tn Self-test commands These tests can help to isolate problems if you experience periodic data loss or random errors. the current configuration of the modem. If nonvolatile memory is supported the stored profiles are displayed as well. &V View profiles. known as MNP reliable mode. User's Manual C-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 192
until a disconnect occurs first. %C0 V.42bis/MNP 5 disabled. No data compression. %C3 V.42bis/MNP 5 enabled. Data compression enabled (default). Result Codes: OK n=0,3 ERROR Otherwise User's Manual C-9 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 193
automatically when you modify corresponding settings in your communication software. If you choose, however, you can display and edit the contents of the registers manually when the modem is in command mode. If the value is out of the acceptable range, then an error is generated. This chapter - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 194
modem uses a line feed character in command mode when it responds to the computer. Range:0-127, ASCII decimal Default:10 (line feed) Units:ASCII User's Manual D-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 195
wait for silence time for the @ dial modifier in seconds. S7 is not associated with the W dial modifier. Range:1-255 Default:50 Units:seconds User's Manual D-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 196
= 5 S37 = 6 S37 = 7 S37 = 8 S37 = 9 maximum modem speed reserved 1200/75 bps 300 bps reserved 1200 bps 2400 bps 4800 bps 7200 bps 9600 bps User's Manual D-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 197
not detect answer tone Invalid command Connection at 1200 bps No dial tone detected Busy signal detected No quiet answer Connection at 2400 bps User's Manual D-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 198
class 5 data compression. MNP 4 - MNP class 4 error control only. NoEC - No error control protocol. *2: In some countries/regions, these result codes may not appear. User's Manual D-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 199
is capable of downstream speeds of 56kbps (kilobits per second) when connected to an Internet service provider that supports V.90. As with any modem, the actual throughput (speed of data transfer) depends Transmission speed From 56kbps (maximum) to 28kbps (minimum) Reception only User's Manual E-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 200
Connection at 45333 bps Connection at 46666 bps Connection at 49333 bps Connection at 50666 bps Connection at 53333 bps Connection at 54666 bps User's Manual E-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 201
Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect. V.90 disabled V.90 enabled: automatic speed selection maximum modem speed (default) User's Manual E-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 202
Alliance. The 'Wi-Fi CERTIFIED' logo is a certification mark of the Wi-Fi Alliance. ■ Microsoft Windows® Networking ■ CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) User's Manual F-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 203
materials. ■ Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. User's Manual F-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 204
bands Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office in a peer-to-peer mode, the card will use the default channel 10. User's Manual F-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 205
-5850 MHz 5180 5200 5220 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 5765 5785 User's Manual F-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 206
161 5805 165 5825 Wireless LAN User's Manual F-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 207
® Matrix Storage Manager driver using the F6 installation method described in the Manually Setting up Windows (Windows Vista™) or Manually Setting up Windows Manually (Windows XP) sections. This model does not support RAID functionality. If you have already installed the operating system on a system - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 208
to follow the onscreen instructions to finish installing windows. ■ Please use only hard disk drives that the computer supports. The system may not to the hard disk drive. Manually Setting up Windows Manually (Windows XP) Use the following procedures to manually set up your Windows operating system - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 209
ENTER key. 6. Follow the onscreen instructions to continue setting up windows. ■ Please use only hard disk drives that the computer supports. The system may not function correctly Storage Manager folder. 2. Follow the onscreen installation instructions. 3. Restart the system. User's Manual G-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 210
, as defined and approved by The Bluetooth Special Interest Group. ■ Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group. User's Manual H-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 211
network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth® or Wireless LAN. Please contact TOSHIBA PC product support on web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 212
of airplanes, or ■ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the , including interference that may cause undesired operation of this device. User's Manual H-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 213
and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that modification, substitution or attachment will be the responsibility of the user. User's Manual H-4 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 214
the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices. User's Manual H-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 215
of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on : 0120-15-1048 Direct Dial : 03-3457-4850 FAX : 03-3457-4868 User's Manual H-6 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 216
Number: D05-0074001 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. User's Manual H-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 217
. 18 AWG, Type SVT or SPT-2 Australia: Japan: Europe: AS DENANHO Austria: OVE Italy: Belgium: CEBEC The Netherlands: Denmark: DEMKO Norway: IMQ KEMA NEMKO User's Manual I-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 218
United Kingdom, Australia and Europe. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency CSA approved User's Manual I-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 219
from 1 to 28 days. ■ Authentication is required if the computer's clock is significantly modified. ■ If the Supervisor Password is deleted, this function becomes disabled. User's Manual J-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 220
show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual. Clicking on *XX will display the related description. Non-applicable Icons*1 Certain computer chassis are designed to accommodate all possible - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 221
restrictions in your product documentation. Contact Toshiba technical service and support, refer to TOSHIBA support section in Chapter 8 Troubleshooting for more information. 64-Bit Computing The following will be considerably less and will vary by model and system configuration. User's Manual K-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 222
and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. User's Manual K-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 223
based on a draft release version of the IEEE 802.11n specification, also known as "Draft-N", which may not be compatible with, or support all features (e.g., security) of, certain Wi-Fi equipment. Copy Protection*9 Applicable copy protection standards included in certain media may prevent or limit - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 224
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics hard disk drive IDE: integrated drive electronics I/O: input/output IRQ: interrupt request User's Manual Glossary-1 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 225
characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals. User's Manual Glossary-2 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 226
system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. bps: Bits per second. Typically used to An interface for transmission of signals, data or electric power. User's Manual Glossary-3 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 227
is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. communications: The means by which a computer - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 228
printer. CPU: Central Processing Unit. The portion of the computer that interprets and executes instructions. CRT: Cathode Ray Tube. A vacuum tube in which beams projected on a fluorescent when you or the program do not provide instructions. Also called a preset value. User's Manual Glossary-5 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 229
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 230
command to the modem. execute: To interpret and execute an instruction. Extended Capability Port: An industry standard that provides a data and reverse data transmission, and run length encoding (RLE) support. F fast infrared: An industry standard that enables cableless . User's Manual Glossary-7 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 231
installs this disk and only a trained engineer can remove it for servicing. Also called fixed disk. hard disk drive (HDD): An electromechanical device as digital video cameras. input: The data or instructions you provide to a computer, communication device or computer. User's Manual Glossary-8 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 232
raised to the 10th power. See also byte and kilobyte. KB: See kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 233
microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of sent through the serial port of internal modem, or 4) stored on some magnetic media. User's Manual Glossary-10 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 234
and rectangular, and constructed of fiberglass, to form the attachment surface. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: off (also called "warm boot" or "soft reset"). See also boot. User's Manual Glossary-11 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 235
a system disk. Also called an operating system disk. T terminal: A typewriter-like keyboard and CRT display screen connected to the computer for data input/output. User's Manual Glossary-12 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 236
to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-13 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 237
BIOS Setup 7-8 Bluetooth 3-4, 4-29 Bluetooth Stack for Windows by Toshiba 3-9 problems 8-19 Boot Priority 7-3 C Cleaning the computer 4-33 Cooling vents 2-3 3-5 brightness down 5-4 brightness up 5-4 controller B-1 User's Manual hinges 2-8 opening 1-6 screen 2-8 Docking port 2-7 Documentation list - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 238
2-2 connecting 3-34 disconnecting 3-34 precautions 3-33 problems 8-18 Indicators 2-10 K Keyboard 5-1 emulating keys F1...F12 5-2 Hot keys 5-3 problems 8-7 typewriter keys 5-1 Windows special keys 4-32 disconnecting 4-33 jack 2-5 Link indicator 2-5 problems 8-19 M Media care 4-21 Card care 3-16 - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 239
Problems AC power 8-5 Additional memory module 8-15 Analyzing the problem 8-2 Battery 8-5 Bluetooth 8-19 Dual Pointing device 8-12 DVD Super Multi drive 8-9 External monitor 8-17 User's Manual 8-4 Sound system 8-16 System start-up 8-4 TOSHIBA support 8-21 Touch Pad 8-12 USB device 8-15 USB floppy - Toshiba Tecra M9 PTM90C-TG009C | Users Manual Canada; English - Page 240
8-15 USB FDD Kit 3-31 USB floppy diskette drive problems 8-10 V Video RAM 3-2 Volume control dial 2-2 W Windows Mobility Center 3-11 Wireless communication 4-28 indicator 2-11, 4-31 Wireless communication switch 2-2, 4-30 Wireless LAN 3-5, 4-28 problems 8-19 User's Manual TECRA M9 Index-4
User’s Manual
TECRA M9