Vtech 5801 User Guide - Page 29
Common, Electronic, Equipment
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In Case Of Difficulty Your Handset vibrates or shakes when a call comes in • It is likely that your Vibrating Handset Ringer option has been set to ON. If you'd like to turn it off, see Sounds & Alerts - Ringer CONTROL. You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You Hear Noise In The Handset, And None Of The Keys Or Buttons Work • Make sure the power cord is plugged in. Common Cure For Electronic Equipment If the unit does not seem to be responding normally, then try putting the Handset in the cradle. If it does not seem to respond, do the following (in the order listed) : 1. Disconnect the power to the Base. 2. Disconnect the Handset battery, and spare battery pack, if applicable. 3. Wait a few minutes. 4. Connect power to the Base. 5. Re-install the battery pack(s). 6. Watch for Handset to display : 1 then CID LOG 29 Additional Information