Vtech CS6329 User Manual - Page 54

Appendix Troubleshooting • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider. • The telephone line cord may be malfunctioning. Install a new telephone line cord. • Completely remove and install the battery again and place the handset in the telephone base or charger. • Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. • Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector. 50