Whirlpool SF216LXSQ Owners Manual - Page 13

Troubleshooting - gas range

Page 13 highlights

TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate ■ Is the power outlet properly wired and polarized? Try another outlet to check for proper wiring and polarity. ■ Is the power supply cord unplugged? Plug into a properly grounded 3 prong outlet. ■ Has a household fuse been blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is the main or regulator gas shutoff valve in the off position? See Installation Instructions. ■ Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions. Surface burners will not operate ■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Is the control knob set correctly? Push in knob before turning to a setting. ■ Are the burner ports clogged? See "Surface Burners" section. Surface burner flames are uneven, yellow and/or noisy ■ Are the burner ports clogged? See "Surface Burners" section. ■ Are the burner caps positioned properly? See "Surface Burners" section. ■ Is the air/gas mixture correct? Contact a designated service technician to check the air/gas mixture, or see the Installation Instructions. ■ Is propane gas being used? The appliance may have been converted improperly. Contact a trained repair specialist. Surface burner makes popping noises ■ Is the burner wet? Let it dry. Cookware not level on cooktop ■ Is the range level? Level the range. See the Installation Instructions. ■ Is the proper cookware being used? Use cookware with a flat bottom. See "Cookware" section. Excessive heat around cookware on cooktop ■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ₀2" (1.3 cm) outside the cooking area. Oven will not operate ■ Is the power outlet properly wired and polarized? Try another outlet to check for proper wiring and polarity. ■ Is this the first time the oven has been used? Turn any one of the surface burner knobs on to release air from the gas lines. ■ Is the electronic oven control set correctly? See "Electronic Oven Control" section. ■ On some models, is the Oven Lockout set? See "Oven Lockout" section. ■ Is the main or regulator gas shutoff in the off position? Contact a designated service technician or see the Installation Instructions. Oven makes muffled ticking noise when in use ■ This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature. Oven burner flames are uneven, yellow, or noisy ■ Is propane gas being used? The appliance may have been converted improperly. Contact a trained repair specialist. ■ Is the air/gas mixture correct? Contact a designated service technician to check the air/gas mixture or see the Installation Instructions. Oven temperature too high or too low ■ Does the oven temperature calibration need adjustment? See "Oven Temperature Control" section. Display shows messages ■ Is the display showing a flashing time? There has been a power failure. Press CANCEL/OFF to clear the display. Reset the clock, if needed. See "Clock" section. ■ Is the display showing "F" followed by a number? Press CANCEL/OFF to clear the display. If an "F" code appears again, contact a trained repair specialist. Cooktop cooking results not what expected ■ Is the proper cookware being used? See "Cookware" section. ■ Is the control knob set to the proper heat level? See "Cooktop Controls" section. Baking results not what expected ■ Is the range level? Level the range. See the Installation Instructions. ■ Was the oven preheated? Wait for oven to preheat before placing food in oven. ■ Is the proper oven temperature calibration set? See "Oven Temperature Control" section. 13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32

13
TROUBLESHOOTING
Try the solut
i
ons suggested here f
i
rst
i
n order to avo
i
d the cost of an unnecessary serv
i
ce call
.
Noth
i
ng w
i
ll operate
Is the power outlet properly w
i
red and polar
i
zed?
Try another outlet to check for proper w
i
r
i
ng and polar
i
ty
.
Is the power supply cord unplugged?
Plug
i
nto a properly grounded 3 prong outlet
.
Has a household fuse been blown, or has a c
i
rcu
i
t
breaker tr
i
pped?
Replace the fuse or reset the c
i
rcu
i
t breaker
.
If the problem
cont
i
nues, call an electr
i
c
i
an
.
Is the ma
i
n or regulator gas shutoff valve
i
n the off
pos
i
t
i
on?
See Installat
i
on Instruct
i
ons
.
Is the range properly connected to the gas supply?
Contact a tra
i
ned repa
i
r spec
i
al
i
st or see Installat
i
on
Instruct
i
ons
.
Surface burners w
i
ll not operate
Is th
i
s the f
i
rst t
i
me the surface burners have been used?
Turn on any one of the surface burner knobs to release a
i
r
from the gas l
i
nes
.
Is the control knob set correctly?
Push
i
n knob before turn
i
ng to a sett
i
ng
.
Are the burner ports clogged?
See
Surface Burners
sect
i
on
.
Surface burner flames are uneven, yellow and/or no
i
sy
Are the burner ports clogged?
See
Surface Burners
sect
i
on
.
Are the burner caps pos
i
t
i
oned properly?
See
Surface Burners
sect
i
on
.
Is the a
i
r/gas m
i
xture correct?
Contact a des
i
gnated serv
i
ce techn
i
c
i
an to check the a
i
r/gas
m
i
xture, or see the Installat
i
on Instruct
i
ons
.
Is propane gas be
i
ng used?
The appl
i
ance may have been converted
i
mproperly
.
Contact a tra
i
ned repa
i
r spec
i
al
i
st
.
Surface burner makes popp
i
ng no
i
ses
Is the burner wet?
Let
i
t dry
.
Cookware not level on cooktop
Is the range level?
Level the range
.
See the Installat
i
on Instruct
i
ons
.
Is the proper cookware be
i
ng used?
Use cookware w
i
th a flat bottom
.
See
Cookware
sect
i
on
.
Excess
i
ve heat around cookware on cooktop
Is the cookware the proper s
i
ze?
Use cookware about the same s
i
ze as the surface cook
i
ng
area, element or surface burner
.
Cookware should not extend
more than
₀2
" (1
.
3 cm) outs
i
de the cook
i
ng area
.
Oven w
i
ll not operate
Is the power outlet properly w
i
red and polar
i
zed?
Try another outlet to check for proper w
i
r
i
ng and polar
i
ty
.
Is th
i
s the f
i
rst t
i
me the oven has been used?
Turn any one of the surface burner knobs on to release a
i
r
from the gas l
i
nes
.
Is the electron
i
c oven control set correctly?
See
Electron
i
c Oven Control
sect
i
on
.
On some models,
i
s the Oven Lockout set?
See
Oven Lockout
sect
i
on
.
Is the ma
i
n or regulator gas shutoff
i
n the off pos
i
t
i
on?
Contact a des
i
gnated serv
i
ce techn
i
c
i
an or see the
Installat
i
on Instruct
i
ons
.
Oven makes muffled t
i
ck
i
ng no
i
se when
i
n use
Th
i
s
i
s normal and occurs when the oven burner cycles on
and off to hold the set oven temperature
.
Oven burner flames are uneven, yellow, or no
i
sy
Is propane gas be
i
ng used?
The appl
i
ance may have been converted
i
mproperly
.
Contact
a tra
i
ned repa
i
r spec
i
al
i
st
.
Is the a
i
r/gas m
i
xture correct?
Contact a des
i
gnated serv
i
ce techn
i
c
i
an to check the a
i
r/gas
m
i
xture or see the Installat
i
on Instruct
i
ons
.
Oven temperature too h
i
gh or too low
Does the oven temperature cal
i
brat
i
on need adjustment?
See
Oven Temperature Control
sect
i
on
.
D
i
splay shows messages
Is the d
i
splay show
i
ng a flash
i
ng t
i
me?
There has been a power fa
i
lure
.
Press CANCEL/OFF to clear
the d
i
splay
.
Reset the clock,
i
f needed
.
See
Clock
sect
i
on
.
Is the d
i
splay show
i
ng “F” followed by a number?
Press CANCEL/OFF to clear the d
i
splay
.
If an
F
code
appears aga
i
n, contact a tra
i
ned repa
i
r spec
i
al
i
st
.
Cooktop cook
i
ng results not what expected
Is the proper cookware be
i
ng used?
See
Cookware
sect
i
on
.
Is the control knob set to the proper heat level?
See
Cooktop Controls
sect
i
on
.
Bak
i
ng results not what expected
Is the range level?
Level the range
.
See the Installat
i
on Instruct
i
ons
.
Was the oven preheated?
Wa
i
t for oven to preheat before plac
i
ng food
i
n oven
.
Is the proper oven temperature cal
i
brat
i
on set?
See
Oven Temperature Control
sect
i
on
.