Whirlpool SF216LXSQ Owners Manual - Page 13
Troubleshooting - gas range
UPC - 883049035079
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TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate ■ Is the power outlet properly wired and polarized? Try another outlet to check for proper wiring and polarity. ■ Is the power supply cord unplugged? Plug into a properly grounded 3 prong outlet. ■ Has a household fuse been blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is the main or regulator gas shutoff valve in the off position? See Installation Instructions. ■ Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions. Surface burners will not operate ■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Is the control knob set correctly? Push in knob before turning to a setting. ■ Are the burner ports clogged? See "Surface Burners" section. Surface burner flames are uneven, yellow and/or noisy ■ Are the burner ports clogged? See "Surface Burners" section. ■ Are the burner caps positioned properly? See "Surface Burners" section. ■ Is the air/gas mixture correct? Contact a designated service technician to check the air/gas mixture, or see the Installation Instructions. ■ Is propane gas being used? The appliance may have been converted improperly. Contact a trained repair specialist. Surface burner makes popping noises ■ Is the burner wet? Let it dry. Cookware not level on cooktop ■ Is the range level? Level the range. See the Installation Instructions. ■ Is the proper cookware being used? Use cookware with a flat bottom. See "Cookware" section. Excessive heat around cookware on cooktop ■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ₀2" (1.3 cm) outside the cooking area. Oven will not operate ■ Is the power outlet properly wired and polarized? Try another outlet to check for proper wiring and polarity. ■ Is this the first time the oven has been used? Turn any one of the surface burner knobs on to release air from the gas lines. ■ Is the electronic oven control set correctly? See "Electronic Oven Control" section. ■ On some models, is the Oven Lockout set? See "Oven Lockout" section. ■ Is the main or regulator gas shutoff in the off position? Contact a designated service technician or see the Installation Instructions. Oven makes muffled ticking noise when in use ■ This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature. Oven burner flames are uneven, yellow, or noisy ■ Is propane gas being used? The appliance may have been converted improperly. Contact a trained repair specialist. ■ Is the air/gas mixture correct? Contact a designated service technician to check the air/gas mixture or see the Installation Instructions. Oven temperature too high or too low ■ Does the oven temperature calibration need adjustment? See "Oven Temperature Control" section. Display shows messages ■ Is the display showing a flashing time? There has been a power failure. Press CANCEL/OFF to clear the display. Reset the clock, if needed. See "Clock" section. ■ Is the display showing "F" followed by a number? Press CANCEL/OFF to clear the display. If an "F" code appears again, contact a trained repair specialist. Cooktop cooking results not what expected ■ Is the proper cookware being used? See "Cookware" section. ■ Is the control knob set to the proper heat level? See "Cooktop Controls" section. Baking results not what expected ■ Is the range level? Level the range. See the Installation Instructions. ■ Was the oven preheated? Wait for oven to preheat before placing food in oven. ■ Is the proper oven temperature calibration set? See "Oven Temperature Control" section. 13