Whirlpool WFG975H0H Owners Manual - Page 17

Troubleshooting

Page 17 highlights

Oven Light The oven lights are 120 V, 40 W maximum halogen bulbs. They will come on when the oven door is opened. The oven lights will not work during the Self-Cleaning cycle. When the door is closed, touch the appropriate Oven Light keypad to turn on the oven light. 2. Unscrew the oven light globe then grasp the halogen bulb and pull out. 3. Replace bulb, using tissue or wearing cotton gloves to handle bulb. To avoid damage to or decreasing the life of the new bulb, do not touch bulb with bare fingers. To Replace: 4. Replace oven light globe by screwing it back into place. Before replacing the bulb, make sure the oven is off and cool. 5. Reconnect power. 1. Unplug range or disconnect power. TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty, or visit producthelp.whirlpool.com. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Problem Nothing will operate Surface burners will not operate Surface burner flames are uneven, yellow and/ or noisy Possible Causes Power supply cord is unplugged. Household fuse is blown or a circuit breaker is tripped. Main or regulator gas shut-off valve is in the off position. The range is improperly connected to the gas supply. The control knob is not set correctly. Air in the gas lines Clogged burner ports Clogged burner ports Burner caps positioned improperly Range converted improperly Solutions Plug into a grounded 3-prong outlet. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. See the Installation Instructions. Contact a trained repair specialist or see the Installation Instructions. Push in knob before turning to a setting. If this is the first time the surface burners have been used, turn on any one of the surface burner knobs to release air from the gas lines. See the "Sealed Surface Burners" section. See the "Sealed Surface Burners" section. See the "Sealed Surface Burners" section. If propane gas is being used, contact a service technician or see the "Warranty" for contact information. 17

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17
Oven Light
The oven lights are 120 V, 40 W maximum halogen bulbs. They will
come on when the oven door is opened. The oven lights will not
work during the Self-Cleaning cycle.
When the door is closed, touch the appropriate Oven Light keypad
to turn on the oven light.
To Replace:
Before replacing the bulb, make sure the oven is off and cool.
1.
Unplug range or disconnect power.
2.
Unscrew the oven light globe then grasp the halogen bulb and
pull out.
3.
Replace bulb, using tissue or wearing cotton gloves to handle
bulb. To avoid damage to or decreasing the life of the new
bulb, do not touch bulb with bare fingers.
4.
Replace oven light globe by screwing it back into place.
5.
Reconnect power.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty, or visit
producthelp.whirlpool.com
. In Canada, visit
www.whirlpool.ca
.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Problem
Possible Causes
Solutions
Nothing will
operate
Power supply cord is unplugged.
Plug into a grounded 3-prong outlet.
Household fuse is blown or
a circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Main or regulator gas shut-off valve
is in the off position.
See the Installation Instructions.
The range is improperly
connected to the gas supply.
Contact a trained repair specialist or see the Installation Instructions.
Surface
burners will
not operate
The control knob is not set correctly.
Push in knob before turning to a setting.
Air in the gas lines
If this is the first time the surface burners have been used, turn on any one
of the surface burner knobs to release air from the gas lines.
Clogged burner ports
See the “Sealed Surface Burners” section.
Surface
burner
flames are
uneven,
yellow and/
or noisy
Clogged burner ports
See the “Sealed Surface Burners” section.
Burner caps positioned improperly
See the “Sealed Surface Burners” section.
Range converted improperly
If propane gas is being used, contact a service technician or see the
“Warranty” for contact information.