Whirlpool WFG975H0H Owners Manual - Page 18

Problem Possible Causes Solutions Excessive heat around cookware on cooktop Cookware and flame are not matched. The cookware should be centered above the burner with the bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of the pan. Cooktop cooking results not what expected Improper cookware Control knob set to incorrect heat level Range is not level Ideal cookware should have a flat bottom, straight sides and a well-fitting lid, and the material should be of a medium-to-heavy thickness. See the "Cooktop Use" section. Level the range. See the Installation Instructions. Oven will not Air in the gas lines operate If this is the first time the oven has been used, turn on any one of the surface burner knobs to release air from the gas lines. Control is locked. Press and hold the Start keypad for 3 seconds to unlock. Control is in Demo Mode. Press and hold the Start keypad for 10 seconds to exit Demo Mode. Demo Mode is used for display models in a showroom. Electronic oven control set incorrectly See the "Electronic Oven Controls" section. Oven burner flames are yellow or noisy Range converted improperly If propane gas is being used, contact a service technician. Oven temperature too high or too low Oven temperature needs adjustment. See "Oven Temperature Control" in the "Electronic Oven Controls" section. Convection fan not working The convection cycle is in the first 5 minutes of operation. Oven door is open. This is normal. The convection fan will start running approximately 5 minutes into the cycle. If the oven door is opened during convention cooking, the fan will turn off immediately. It will come back on when the oven door is closed. Display shows messages Power failure (display shows flashing time) Error code (display shows letter followed by number) Clear the display. On some models, reset the clock, if needed. See the "Clock" keypad feature in the "Feature Guide" section. Depending on your model, press the Cancel keypad to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. Start needs to be pressed so a cycle can See the "Start" keypad feature in the "Feature Guide" section. begin (display shows "PUSH" or "PSH"). Mineral deposits are left on the oven bottom after the Clean cycle Tap water was used in the Clean cycle. Range is not level. Use distilled or filtered water in the Clean cycle. To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue. Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle. Level the range. See the Installation Instructions. To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue. Oven cooking results not what expected Range is not level. The temperature set was incorrect. Oven temperature needs adjustment. Oven was not preheated. Level the range. See the Installation Instructions. Double-check the recipe in a reliable cookbook. See "Oven Temperature Control" in the "Electronic Oven Controls" section. See the "Baking and Roasting" section. Racks were positioned improperly. See the "Positioning Racks and Bakeware" section. Not enough air circulation around bakeware. See the "Positioning Racks and Bakeware" section. Darker browning of food caused by dull or Lower oven temperature 25°F (15°C) or move rack to a higher position in dark bakeware. the oven. Lighter browning of food caused by shiny Move rack to a lower position in the oven. or light-colored bakeware. Batter distributed unevenly in pan. Check that batter is level in the pan. Incorrect length of cooking time was used. Adjust cooking time. Oven door was not closed. Be sure that the bakeware does not keep the door from closing. Oven door was opened during cooking. Oven peeking releases oven heat and can result in longer cooking times. Rack is too close to bake burner, making Move rack to higher position in the oven. baked items too brown on bottom. Pie crusts browning too quickly. Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. 18