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Whirlpool WFW9640XW Use & Care Guide - Page 2

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TABLE OF CONTENTS WASHER SAFETY 3 INSTALLATION REQUIREMENTS 4 Tools and Parts 4 Options 4 Location Requirements 5 Drain System 6 Electrical Requirements 7 INSTALLATION INSTRUCTIONS 7 Remove Transport System 7 Connect the Inlet Hoses 8 Connect the Drain Hose 8 Secure the Drain Hose 9 Level the Washer 9 Complete Installation 9 FEATURES AND BENEFITS 10 WASHER USE 11 Starting Your Washer 11 Using the Proper Detergent 11 Using the Dispenser 12 Pausing or Restarting 13 Changing Cycles, Options, and Modifiers 13 Status Lights 14 Cycles 15 Normal Washer Sounds 16 Options 16 Modifiers 17 Laundry Guide 18 LAUNDRY TIPS 19 Loading 19 WASHER CARE 20 Cleaning Your Washer 20 Water Inlet Hoses 20 Vacation, Storage, and Moving Care 21 TROUBLESHOOTING 22 ASSISTANCE OR SERVICE 25 In the U.S.A 25 In Canada 25 Accessories 25 WARRANTY 25 TABLE DES MATIÈRES SÉCURITÉ DE LA LAVEUSE 27 EXIGENCES D'INSTALLATION 28 Outillage et pièces 28 Options 28 Exigences d'emplacement 29 Système de vidange 30 Spécifications électriques 31 INSTRUCTIONS D'INSTALLATION 32 Élimination des accessoires de transport 32 Raccordement des tuyaux d'alimentation 32 Raccordement du tuyau de vidange 33 Immobilisation du tuyau de vidange 33 Réglage de l'aplomb de la laveuse 34 Achever l'installation 34 CARACTÉRISTIQUES ET AVANTAGES 34 UTILISATION DE LA LAVEUSE 35 Mise en marche de la laveuse 36 Utilisation du détergent appropri 36 Utilisation du distributeur 37 Pause ou remise en marche 38 Changement des programmes, options et modificateurs.........38 Affichage de durée/statut du programme 39 Programmes 40 Sons normaux émis par la laveuse 42 Options 42 Modificateurs 43 Guide de lessivage 44 CONSEILS DE LESSIVAGE 45 Chargement 45 ENTRETIEN DE LA LAVEUSE 45 Nettoyage de la laveuse 45 Tuyaux d'arrivée d'eau 46 Précautions à prendre avant les vacances, un entreposage ou un déménagement 47 DÉPANNAGE 48 ASSISTANCE OU SERVICE 51 Aux États-Unis 51 Au Canada 51 Accessoires 51 GARANTIE 52 2

Section	Page
Use & Care Guide	1
Guide d'utilisation et d'entretien	1
Table of Contents	2
TABLE DEs MATIÈRES	2
WASHer Safety	3
INSTALLATION requirements	4
Tools and Parts	4
Tools needed for connecting the water inlet hoses	4
Pliers (that open to 19/16\	4
Flashlight (optional)	4
Tools needed for connecting the drain hose	4
Locking pliers (that open to 19/16\	4
Tools needed for installation	4
Open end wrenches 17 mm and 13 mm	4
Level	4
Wood block	4
Ruler or measuring tape	4
Parts supplied:	4
Alternate Parts	4
Options	4
Pedestal	4
Stack Kit	4
Location Requirements	5
A water heater set to deliver 120°F (49°C) water to the washer.	5
A grounded electrical outlet located within 6 ft. (1.8 m) of where the power cord is attached to the back of the washer. See “Electrical Requirements.”	5
Hot and cold water faucets located within 4 ft. (1.2 m) of the hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa).	5
If you live in a hard water area, use of a water softener is recommended to control the buildup of scale in the steamer and other areas of the washer. Over time, the buildup of lime scale may clog the steamer, which will reduce steamer efficiency and...	5
A level floor with a maximum slope of 1\	5
A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs (180 kg).	5
Installation clearances	5
The location must be large enough to allow the washer door to be fully opened.	5
Additional spacing should be considered for ease of installation and servicing.	5
Additional clearances might be required for wall, door, and floor moldings.	5
Additional spacing of 1\	5
Companion appliance spacing should also be considered.	5
Washer Dimensions	5
Recommended installation spacing for custom undercounter installation	5
Recommended installation spacing for recessed or closet installation, with or without a pedestal	5
Recommended installation spacing for recessed or closet installation, with stacked washer and dryer	6
Recommended installation spacing for cabinet installation	6
The dimensions shown are for the recommended spacing.	6
For cabinet installation with a door, the minimum ventilation openings in the top are required.	6
Drain System	6
Standpipe drain system - wall or floor (views A & B)	6
Laundry tub drain system (view C)	6
Floor drain system (view D)	6
Electrical Requirements	7
A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.	7
This washer is equipped with a power supply cord having a 3 prong grounding plug.	7
To minimize possible shock hazard, the cord must be plugged into a mating, grounded 3 prong outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the c...	7
If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.	7
Do not ground to a gas pipe.	7
Check with a qualified electrician if you are not sure the washer is properly grounded.	7
Do not have a fuse in the neutral or ground circuit.	7
installation instructions	7
Remove Transport System	7
1. Using a 13 mm wrench, loosen each of the bolts.	7
2. Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt.	8
3. Once all 4 bolts are removed, discard bolt and spacers. Then pull the power cord through the opening of the rear panel and close the hole with the attached cap.	8
4. Close the bolt holes with the 4 transport bolt hole plugs.	8
Connect the Inlet Hoses	8
1. Insert new flat washers (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.	8
2. Make sure the washer drum is empty.	8
3. Attach the hose with the red color indicator to the Hot (left) inlet valve. Attaching the red coupling first makes it easier to tighten connection with pliers. Screw on coupling by hand until it is seated on the washer.	8
4. Attach the hose with the blue color indicator to the Cold (right) water inlet valve. Screw on coupling by hand until it is seated on the washer.	8
5. Using pliers, check the tightness of the hose couplings already attached to the washer.	8
6. Attach hot water hose to the hot water faucet. Screw on coupling by hand until it is seated on the washer.	8
7. Attach cold water hose to the cold water faucet. Screw on coupling by hand until it is seated on the washer.	8
8. Using pliers, tighten the couplings with an additional two-thirds turn.	8
9. Turn on the water faucets and check for leaks.	8
Connect the Drain Hose	8
1. Use locking pliers, squeeze hose clamp tabs together and insert over the end of drain hose.	8
2. Slide drain hose onto washer connection.	8
3. Once drain hose is in place, release pliers.	8
4. Washer drain system can be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub.	8
Do not straighten the drain hose, and do not force excess drain hose into standpipe. Hose should be secure, but loose enough to provide a gap for air.	9
Do not lay excess hose on the bottom of the laundry tub.	9
Secure the Drain Hose	9
1. Drape the power cord over the washer top.	9
2. Secure the drain hose to the laundry tub leg or standpipe with the beaded strap provided. (See illustrations A and B.)	9
Level the Washer	9
1. Check the levelness of the washer by placing a level on the top edge of the washer, first side to side, then front to back.	9
2. Make sure all four feet are stable and resting on the floor. Then check that the washer is perfectly level (use a level).	9
3. After the washer is level, use a 17 mm open-end wrench to turn the nuts on the feet tightly against the washer cabinet.	9
4. The washer should not move front to back, side to side, or diagonally when pushed on its top edges.	9
5. Slide the washer to its final location.	9
6. Confirm the levelness of the washer.	9
Complete Installation	9
1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements”.	9
2. Check that all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.	9
3. Check that you have all of your tools.	9
4. Dispose of/recycle all packaging materials.	9
5. Check that the water faucets are on.	9
6. Check for leaks around faucets and inlet hoses.	9
7. Plug into a grounded 3 prong outlet.	9
8. Read “Washer Use”.	9
9. To test and clean your washer, make sure there are no clothes in the washer and add one AFFRESH® tablet to the washer drum. Select POWER, the Clean Washer cycle and then select START. This cycle will take approximately 65 minutes to complete. All...	9
FEATURES AND BENEFITS	10
Electronic Controls	10
Smart Dispensers	10
Deep Clean with Steam	10
Clean Washer With AFFRESH™ Cycle with Steam	10
Auto Water Level	10
Larger Load Size	10
Stainless Steel Drum	10
High-Efficiency Wash System	10
Spin Speeds	10
Heating Element	10
6th SENSE® Intuitive Controls	10
Direct Injection Wash System	10
Efficient Detergent System with Anti-Escape Valve	10
6-Point Suspension System	10
Add a Garment	10
ECO Monitor	10
washer USE	11
NOTE: The panel shown above may be different from that of your model.	11
Starting Your Washer	11
Using the Proper Detergent	11
Use only High Efficiency (HE) detergent.	11
First Wash Cycle Without Laundry	11
For All Wash Cycles	11
1. Open the washer door by pulling on the handle. Sort laundry according to color and type of fabric. Place a load of sorted clothes in the washer. Do not overload washer. Overloading can cause poor cleaning.	11
2. Close the washer door by pushing it firmly until the lock clicks. The washer door will remain locked during the wash cycle.	11
3. Open the dispenser drawer and add laundry products to the detergent, bleach, or fabric softener compartments. Close drawer slowly to avoid spills. See “Using the Dispenser”.	11
4. Turn on the washer by selecting POWER. Select one of the cycles by turning the cycle selector. The indicator light for the selected cycle will glow green. When you are selecting a wash cycle, the preset options and modifiers (such as Water Temp, S...	11
5. Select the desired Options. Not all options are available with all cycles. See “Options”.	11
6. Select the desired modifiers such as Water Temp, Spin Speed, Soil Level, and Rinse. Not all modifiers are available with all cycles and options. See “Modifiers”.	12
7. If desired, select the CYCLE SIGNAL. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Select Loud, Soft, or Off.	12
8. If desired, select the BUTTON SOUND. This feature makes a sound each time a button is pressed. Select Loud, Soft, or Off.	12
9. Select and hold START for approximately 1 second.	12
10. To use the same cycle again, press POWER first, then select START.	12
11. To begin the wash cycle later	12
Using the Dispenser	12
Choosing the Right Detergent	12
To fill dispenser compartments	12
1. Pull out the dispenser drawer.	12
2. Add the desired laundry product to the proper compartment.	12
3. Push in the dispenser drawer slowly and completely (to avoid a spill).	12
Dispenser	12
High Efficiency “HE” detergent compartment	12
Use the detergent manufacturer's recommended amount for load size.	12
Liquid or powdered color-safe bleach may be added to the Main Wash compartment along with the same type of detergent, liquid or powdered.	12
Liquid detergent:	12
Selector in position for liquid detergent	12
Powdered detergent:	13
Selector in position for powdered detergent	13
Chlorine bleach compartment	13
Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess.	13
Do not fill beyond the “MAX” level.	13
At the end of the cycle, a small amount of water may be left in the dispenser. This is normal.	13
Fabric softener compartment	13
Do not overfill. The dispenser holds 1/4 cup (60 mL).	13
Do not spill or drip any fabric softener onto the clothes.	13
Use only liquid fabric softener in this dispenser.	13
Pausing or Restarting	13
1. To pause the washer at any time, press PAUSE/CANCEL.	13
2. To continue the cycle, press START (for approximately 1 second).	13
Changing Cycles, Options, and Modifiers	13
To cancel a cycle and select a new cycle	13
1. Press PAUSE/CANCEL twice.	13
2. Press POWER.	13
3. Select desired cycle.	13
4. Select the desired Options or modifiers such as Water Temp, Spin Speed, and Soil Level.	13
5. Press START (for approximately 1 second) to restart the washer at the beginning of the new cycle.	13
To cancel a cycle	13
1. Press PAUSE/CANCEL twice.	13
2. The washer powers down, the door unlocks, and clothes can be removed.	13
To change Options or Modifiers after the cycle has started	13
1. Press PAUSE/CANCEL once.	13
2. Select the desired Options or Modifiers such as Water Temp, Spin Speed, and Soil Level. Available selections will glow amber.	13
3. Press START (for approximately 1 second) to continue the cycle.	13
To drain the washer manually	13
1. Press PAUSE/CANCEL twice.	13
2. Press POWER.	13
3. Select DRAIN/SPIN.	13
4. Press START (for approximately 1 second) to begin the drain.	13
5. When the spin is complete, the door unlocks. Items can be removed from the washer.	13
Time/ Cycle Status Display	14
Add a Garment	14
1. Select START/PAUSE once. The washer door unlocks, and items can be added.	14
2. To continue the cycle, close the door and select START/PAUSE (for approximately 1 second).	14
3. To unlock the door after the Add a Garment period, press POWER/CANCEL twice, this will cancel the Wash Cycle.	14
Done	14
Suds Rinse	14
Sanitize	14
Certified to Sanitize	14
Controls Lock/Unlock	14
Door Locked	14
Sensing/Revising Estimated Time	14
ECO Monitor	14
Cycles	15
Each cycle has a preset Soil Level (estimated cycle time), Water Temperature, and Spin Speed, and may have preset options. The preset settings provide the recommended fabric care for the selected cycle.	15
The preset settings will glow green to show the preselected options and modifiers, and can be changed anytime before START is pressed. Not all options and modifiers are available with all cycles. Available selections glow amber. (To change settings a...	15
Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent in slow-speed cycles.	15
Preset cycle settings	15
Cycle	15
Soil Level (cycle time)	15
Water Temp	15
Spin Speed	15
Cycle	15
Soil Level (cycle time)	15
Water Temp	15
Spin Speed	15
Allergens	15
NSF Protocol P172	15
Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers	15
Whitest Whites	15
Heavy Duty	15
Bulky Items	15
Normal/Casual	15
Delicate	16
Darks	16
Quick Wash	16
Clean Washer With AFFRESH™ cycle	16
Soak	16
Rinse/Spin	16
Loads that need rinsing only, like swimsuits.	16
Adding fabric softener to a load.	16
Drain/Spin	16
Normal Washer Sounds	16
Options	16
See the “Laundry Guide” for an overview of possible options for each Wash Cycle selection.	16
You can select more than one option for a cycle. Some options cannot be added to some cycles. For example, Deep Clean cannot be added to the Quick Wash cycle.	16
If an option is unavailable with a selected cycle, there will be 3 short tones, and the light for that option will not glow when selected.	16
Delay Wash	16
TumbleFresh™ option	16
EcoBoost option	17
NightQuiet™ option	17
Deep Clean with Steam	17
Cycle Signal	17
Modifiers	17
To change the water temperature, select the WATER TEMP button until the desired setting glows green.	17
To change the spin speed, select the SPIN SPEED button until the desired setting glows green.	17
To change cycle time, select SOIL LEVEL button until the desired setting glows green.	17
To change the rinse, select RINSE button until the desired setting glows green.	17
Water Temp	17
This washer has a Sanitize water temperature that is certified by NSF International, an independent third-party testing and certification organization. The certification verifies that the sanitizing cycle reduces 99.9% of bacteria typically found on ...	17
Certified to Sanitize	17
The Sanitize temperature provides an extra high temperature to remove 99.9% of certain bacteria. It is recommended that you set your hot water heater to 120ºF (49ºC) to ensure proper performance during this cycle.	17
The Sanitize Water Temp uses high water temperatures. Please check garment care label to avoid garment damage.	17
In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils may be difficult to remove.	17
Only cycles with sanitize wash temperature selected have been designed to meet the requirements of NSF Protocol P172 for Sanitizing Efficacy.	17
6TH SENSE® Technology	18
6TH SENSE® Technology control works for all wash temperature settings.	18
6TH SENSE® Technology works for the rinse temperature where the wash temperature setting is marked with an asterisk, such as Warm*. All other rinse temperatures are cold.	18
Rinse	18
Laundry Guide	18
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these washer cycles.	18
AVAILABLE OPTIONS	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
✓	18
Laundry Tips	19
Preparing clothes for washing	19
Use only High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular deterge...	19
Use only HE detergent.	19
Close zippers, snaps, and hooks to avoid snagging other items. Remove pins, buckles, and other hard objects to avoid scratching the washer interior. Remove non-washable trim and ornaments.	19
Empty pockets and turn them inside out.	19
Turn down cuffs; brush away lint and dirt.	19
Turn wool and synthetic knits inside out to avoid pilling.	19
Tie strings and sashes so they will not tangle.	19
Mend tears, loose hems, and seams.	19
Treat spots and stains.	19
Stained or wet garments should be washed promptly for best results.	19
Mix large and small items, avoid washing single items, and load evenly.	19
Wash small items, such as infant socks, in a mesh garment bag. To create a balanced load, it is recommended that more than one garment bag be used, and that each garment bag be filled with equal amounts of material.	19
Sorting	19
Separate heavily soiled items from lightly soiled ones, even if they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, turn lint-givers inside out.	19
Separate dark colors from light colors, colorfast items from noncolorfast items.	19
Sort by fabric and construction (sturdy cottons, knits, delicate items).	19
Unloading	19
Remove clothes from washer after the cycle is completed. Metal objects such as zippers, snaps, and buckles may rust if left in the washer basket for a long time.	19
When unloading garments, occasionally check under the gray colored seal at the front of the tub for small items.	19
Loading	19
Loading suggestions	19
Washer care	20
Cleaning Your Washer	20
The Washer Maintenance Procedure should be performed on a monthly basis.	20
Cleaning the door seal	20
1. Open the washer door and remove any clothing or items from the washer.	20
2. Inspect the gray colored seal between the door opening and the basket for stained areas. Pull back the seal to inspect all areas under the seal and to check for foreign objects.	20
3. If stained areas are found, wipe down these areas of the seal, using the procedure that follows.	20
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of warm tap water.	20
b) Wipe the seal area with the dilute solution, using a damp cloth.	20
c) Let stand 5 minutes.	20
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door open.	20
Wear rubber gloves when cleaning for prolonged periods.	20
Refer to the bleach manufacturer’s instructions for proper use.	20
Washer Maintenance Procedure	20
Read these instructions completely before beginning the cleaning process.	20
If necessary, the cleaning cycle may be interrupted by pressing the PAUSE/CANCEL button. However, this will not immediately stop the cycle. The machine will display “int” (interrupt) and continue with several rinse and drain steps to ensure that ...	20
Begin procedure	20
1. Open the washer door and remove any clothing or items from the washer.	20
2. Using the AFFRESH® washer cleaner (Recommended): Add one AFFRESH® washer cleaner tablet to the washer drum.	20
3. Close the washer door and dispenser drawer.	20
4. Select the CLEAN WASHER With AFFRESH™ cycle.	20
5. Press START.	20
6. The cycle will determine whether clothing or other items are in the washer.	20
Press PAUSE/CANCEL to cancel the failure code. Then repeat steps 3, 4, and 5 to start the cycle again.	20
7. Once the cycle has begun, allow the cycle to complete.	20
8. After the cycle is complete, leave the door open slightly, to allow for better ventilation and drying of washer interior.	20
Use only HE High Efficiency detergent.	20
Leave the door slightly open after each cycle to allow for better ventilation and drying of washer interior.	20
Repeat the cleaning procedure monthly, using one AFFRESH® tablet or 2/3 cup (160 mL) of liquid chlorine bleach.	20
If the procedure does not sufficiently improve the washer freshness, evaluate your installation and usage conditions for other causes.	20
Cleaning the exterior	20
Cleaning the dispenser drawer	20
1. Unlock the dispenser drawer by pressing the Release Lever in the Prewash compartment. See “Using the Dispenser”. Remove the drawer.	20
2. Remove the inserts (the siphon from the softener and bleach compartments and the detergent selector).	20
3. Wash the parts under running water.	20
4. Replace the inserts and return the dispenser to the drawer.	20
Water Inlet Hoses	20
Vacation, Storage, and Moving Care	21
Non-use or vacation care:	21
Unplug washer or disconnect power.	21
Turn off the water supply to the washer. This helps avoid unintended flooding (due to a water pressure surge) while you are away.	21
Slightly open door to provide ventilation.	21
To winterize washer:	21
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.	21
2. Run washer on a Drain/Spin cycle.	21
3. Unplug washer or disconnect power.	21
4. Shut off both water faucets.	21
5. Disconnect water inlet hoses from faucets and drain.	21
To use washer again:	21
1. Flush water pipes. Reconnect water inlet hoses to faucets. Turn on both water faucets.	21
2. Plug in washer or reconnect power.	21
3. Run the washer through the Quick Wash cycle with 1/2 the manufacturer’s recommended amount of HE detergent for a medium-size load, to clean the washer and remove the antifreeze, if used.	21
To transport the washer:	21
1. If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a Drain/Spin cycle.	21
2. Unplug the power cord.	21
3. Disconnect the drain hose from the drain system and attach to rear panel clips.	21
4. Shut off both water faucets.	21
5. Disconnect the water inlet hoses from faucets, then drain the hoses and clip them to the rear panel of the washer.	21
Reinstalling the washer	21
1. Follow the “Installation Instructions” to locate, level, and connect the washer.	21
2. Run the washer through the Quick Wash cycle with 1/2 the manufacturer’s recommended amount of HE detergent for a medium-size load, to clean the washer and remove the antifreeze, if used.	21
troubleshooting	22
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.	22
In the U.S.A. www.whirlpool.com/help In Canada www.whirlpool.ca	22
Washer displaying code message and tone sounds	22
“F20” (Water Inlet Problem—no water or insufficient water supply) Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power.	22
“F21” (Drain Problem) Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power.	22
“Suds Rinse” (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “Sud” is displayed and the Suds Rinse LED is illuminated during ri...	22
“F22” (Front door lock) Select PAUSE/CANCEL twice to cancel the cycle.	22
“F” codes other than F20, F21, or F22 Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer.	22
Washer won’t start	22
Check the following: Is the power cord plugged into a grounded 3 prong outlet?	22
Washer won’t fill, wash, or rinse	22
Check the following: Is the power cord plugged into a grounded 3 prong outlet?	22
Washer stops	22
Check the following: Is the power cord plugged into a grounded 3 prong outlet?	22
Washer won’t drain or spin	23
Is the drain hose kinked? Is the drain hose clogged, or the end of the drain hose more than 96\	23
Is your voltage low? Check electrical source or call electrician. Do not use an extension cord.	23
Is the “Suds Rinse” active? Cycle will complete once extra suds are removed.	23
Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load.	23
Washer makes noise or vibrates	23
Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet.	23
Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.	23
Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal.	23
Is washer installed on a sturdy and solid floor? Refer to the “Installation Instructions” for flooring requirements. Noise and vibration may be reduced by securing a piece of ¾\	23
Washer leaks	23
Check household plumbing for leaks.	23
Are the inlet hose connections tight? For inlet hose connections, see “Connect the Inlet Hoses.”	23
Dispensers clogged or leaking	23
Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the high efficiency “HE” deter...	23
Is the detergent type selector in the correct position? Selector should be in the lowered position when using liquid detergent and in the upper position when using powdered detergent. See “Cleaning Your Washer.”	23
Washer odor	23
See “Cleaning Your Washer.”	23
Are you using AFFRESH® washer cleaner on a regular basis? AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER W...	23
Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor.	23
Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.	23
Load too wet	23
Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed.	23
Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a DRAIN/SPIN cycle. If the laun...	23
Did you select the NightQuiet™ option? NightQuiet™ uses slower spin speeds to reduce washer sound in the final spin. Less water is removed. This is normal.	23
Residue or lint on load	23
Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.	23
Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.	23
Did you overload the washer? Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if the washer is overloaded.	23
Check the following: Was paper or tissue left in pockets?	23
Did you use enough HE detergent? Use enough detergent to remove lint and hold it in suspension. Use only HE detergent. Follow the manufacturer`s instructions to determine the amount of detergent to use.	23
Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.	23
Are you using a low-speed wash cycle? Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Delicate.	23
Stains on load	24
Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.	24
Did you use enough HE detergent? Use enough detergent to remove soil and hold it in suspension. Use only HE detergent. Follow the manufacturer’s instructions to determine the amount of detergent to use.	24
Is there above average iron (rust) in water? You may need to install an iron filter.	24
Did you properly sort the load? Sort dark clothes from whites and lights.	24
Did you unload the washer promptly? To avoid the transfer of dye, unload the washer as soon as it stops.	24
Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.	24
Did you use powdered detergent in a low-speed cycle? Consider using liquid detergent.	24
Did you use Quick Wash on a large load? For best results, use Quick Wash for small, lightly soiled loads.	24
Load is wrinkled	24
Did you unload the washer promptly? Unload the washer as soon as it stops.	24
Did you use the right cycle for the load being washed? Use the Delicate or another cycle with a low-spin speed to reduce wrinkling.	24
Did you overload the washer? The wash load must be balanced and not overloaded. Loads should tumble freely during washing.	24
Gray whites, dingy colors	24
Did you properly sort the load? The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.	24
Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.	24
Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.	24
Cycle too long	24
Did you choose the Deep Clean with Steam option? In this case, the heater and steamer will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on...	24
Is the hot water inlet set to the recommended temperature of 120°F (49°C)? A hot water temperature below the recommended setting will increase heating time.	24
Is “Sud” shown in the display and the “Suds Rinse” indicator light on? Excessive sudsing has been detected and a suds routine has been started to reduce excessive suds. This routine will add time to the original cycle.	24
Did you wash a large load using the Quick Wash cycle? The Quick Wash Cycle is designed for smaller load sizes (2-3 items of lightly soiled garments). If larger loads are washed using this cycle, wash time will be increased.	24
Did you wash a large load using a gentle cycle? When using the Delicate cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.	24
Did the load cause imbalance? When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine, the time displayed may pause until this activity is complete, then resume with the remainder of the ...	24
Door locked at end of wash cycle	24
Did all of the water drain out of the washer during the spin? Select DRAIN/SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.	24
Assistance or Service	25
If you need replacement parts	25
In the U.S.A.	25
Features and specifications on our full line of appliances	25
Installation information	25
Use and maintenance procedures	25
Accessory and repair parts sales	25
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)	25
Referrals to local dealers, repair parts distributors, and service companies	25
For further assistance	25
In Canada	25
Use and maintenance procedures	25
Accessory and repair parts sales	25
Features and specifications on our full line of appliances	25
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.	25
For further assistance	25
Accessories	25
WHIRLPOOL CORPORATION LAUNDRY WARRANTY	26
LIMITED WARRANTY	26
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Fa...	26
ITEMS EXCLUDED FROM WARRANTY	26
This limited warranty does not cover:	26
1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.	26
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.	26
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.	26
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.	26
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.	26
6. Pick up and delivery. This major appliance is intended to be repaired in your home.	26
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.	26
8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.	26
9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool’s published installation instructions.	26
10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.	26
DISCLAIMER OF IMPLIED WARRANTIES	26
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the du...	26
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES	26
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incide...	26
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.	26
If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Se...	26
Dealer name	26
Address	26
Phone number	26
Model number	26
Serial number	26
Purchase date	26

Match case Limit results 1 per page

TABLE OF CONTENTS

WASHER SAFETY

.........................................................................

INSTALLATION REQUIREMENTS

................................................

Tools and Parts

............................................................................

Options

.........................................................................................

Location Requirements

................................................................

Drain System

................................................................................

Electrical Requirements

...............................................................

INSTALLATION INSTRUCTIONS

..................................................

Remove Transport System

..........................................................

Connect the Inlet Hoses

...............................................................

Connect the Drain Hose

...............................................................

Secure the Drain Hose

.................................................................

Level the Washer

..........................................................................

Complete Installation

...................................................................

FEATURES AND BENEFITS

........................................................

WASHER USE

...............................................................................

Starting Your Washer

.................................................................

Using the Proper Detergent

.......................................................

Using the Dispenser

...................................................................

Pausing or Restarting

.................................................................

Changing Cycles, Options, and Modifiers

.................................

Status Lights

..............................................................................

Cycles

.........................................................................................

Normal Washer Sounds

.............................................................

Options

.......................................................................................

Modifiers

.....................................................................................

Laundry Guide

............................................................................

LAUNDRY TIPS

............................................................................

.......................................................................................

WASHER CARE

............................................................................

Cleaning Your Washer

...............................................................

Water Inlet Hoses

.......................................................................

Vacation, Storage, and Moving Care

.........................................

TROUBLESHOOTING

..................................................................

ASSISTANCE OR SERVICE

.........................................................

In the U.S.A

. ...............................................................................

In Canada

...................................................................................

Accessories

................................................................................

WARRANTY

..................................................................................

TABLE DES MATIÈRES

SÉCURITÉ DE LA LAVEUSE

........................................................

EXIGENCES D'INSTALLATION

...................................................

Outillage et pièces

......................................................................

Options

.......................................................................................

Exigences d'emplacement

.........................................................

Système de vidange

...................................................................

Spécifications électriques

..........................................................

INSTRUCTIONS D'INSTALLATION

.............................................

Élimination des accessoires de transport

..................................

Raccordement des tuyaux d'alimentation

.................................

Raccordement du tuyau de vidange

..........................................

Immobilisation du tuyau de vidange

..........................................

Réglage de l'aplomb de la laveuse

............................................

Achever l'installation

..................................................................

CARACTÉRISTIQUES ET AVANTAGES

.....................................

UTILISATION DE LA LAVEUSE

...................................................

Mise en marche de la laveuse

....................................................

Utilisation du détergent approprié

.............................................

Utilisation du distributeur

...........................................................

Pause ou remise en marche

.......................................................

Changement des programmes, options et modificateurs

.........

Affichage de durée/statut du programme

.................................

Programmes

...............................................................................

Sons normaux émis par la laveuse

............................................

Options

.......................................................................................

Modificateurs

..............................................................................

Guide de lessivage

.....................................................................

CONSEILS DE LESSIVAGE

..........................................................

Chargement

................................................................................

ENTRETIEN DE LA LAVEUSE

.....................................................

Nettoyage de la laveuse

.............................................................

Tuyaux d'arrivée d'eau

...............................................................

Précautions à prendre avant les vacances,

un entreposage ou un déménagement

......................................

DÉPANNAGE

.................................................................................

ASSISTANCE OU SERVICE

.........................................................

Aux États-Unis

............................................................................

Au Canada

..................................................................................

Accessoires

................................................................................

GARANTIE

.....................................................................................