Xerox C2424 User Guide
Xerox C2424 - WorkCentre Color Solid Ink Manual
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- Xerox C2424 | User Guide - Page 1
WorkCentre® C2424 copier-printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok www.xerox.com/office/c2424support - Xerox C2424 | User Guide - Page 2
WorkCentre® C2424 copier-printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok www.xerox.com/office/c2424support - Xerox C2424 | User Guide - Page 3
XEROX®, The Document Company®, the stylized X®, CentreWare®, infoSMART®, Made For Each Other®, Phaser®, PhaserSMART®, Walk-Up™, and WorkCentre® are trademarks of Xerox Systems Incorporated in the United States and/or other countries. Apple®, AppleTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS - Xerox C2424 | User Guide - Page 4
Supported Media 2-2 Tray and Media Usage Guidelines 2-2 Duplex Automatic Document Feeder Guidelines 2-3 Supported Papers, Transparencies, and Other Specialty Media 2-4 Supported Envelopes 2-5 Media Storage Guidelines 2-6 Media that May Damage Your System 2-6 WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 5
10 Retrieving Images 4-11 Viewing and Retrieving Scanned Images 4-12 Importing Scanned Images into Another Application 4-14 Managing Files and Controlling Scanning Options 4-18 Viewing Images 4-18 Deleting Image Files 4-19 Controlling Scanning Policies 4-21 WorkCentre® C2424 Copier-Printer ii - Xerox C2424 | User Guide - Page 6
of Fonts 5-3 Viewing a List of System Fonts Available for Printing 5-3 Printing a List of System Fonts 5-4 Downloading Fonts 5-5 Adjusting Printing Options 5-6 Obtaining the Printer Driver 5-6 Setting the Print Default Tray 5-7 Selecting Printing Preferences (Windows 5-8 Selecting Printing - Xerox C2424 | User Guide - Page 7
Base Documents (English only 6-24 Windows 98 and Windows Me 6-25 Preliminary Steps 6-25 Quick CD-ROM Install Steps 6-26 Other Methods of Installation 6-26 Windows 98 and Windows Me Troubleshooting 6-28 infoSMART Knowledge Base Documents (English only 6-30 WorkCentre® C2424 Copier-Printer iv - Xerox C2424 | User Guide - Page 8
Adding Ink 7-32 Emptying the Waste Tray 7-36 Replacing the Maintenance Kit 7-39 Cleaning the Paper Release Blade 7-41 Cleaning the Maintenance Kit Wiper Blade 7-45 Cleaning the Outside of the System 7-47 Cleaning the Document Glass and Document Feeder 7-47 WorkCentre® C2424 Copier-Printer v - Xerox C2424 | User Guide - Page 9
Contents Moving and Repacking the System 7-51 Running the WorkCentre C2424 Copier-Printer Shut-Down Procedure 7-51 Moving the System Within the Office 7-52 Repacking the System for Shipment 7-53 Web Links 7-57 A User Safety B System Specifications C Regulatory Information D Illegal Copying E - Xerox C2424 | User Guide - Page 10
WorkCentre® C2424 Copier-Printer Features This chapter includes: ■ "System Tour" on page 1-2 ■ "The Control Panel" on page 1-7 ■ "Managing Your System" on page 1-12 ■ "System Settings" on page 1-14 Copyright © 2005 Xerox Corporation. All Rights Reserved. 1-1 - Xerox C2424 | User Guide - Page 11
each page. ■ PrintingScout provides on-screen notification and guidance if the system needs help. ■ MaiLinX email notifies a specific person when supplies or maintenance are needed. ■ MaiLinX allows printing to your network system from anywhere you have email. WorkCentre® C2424 Copier-Printer 1-2 - Xerox C2424 | User Guide - Page 12
is behind the front cover) 2424-080 Side View 1 2 34 5 6 7 8 1. Maintenance kit 2. Waste tray 3. Power cord connection 4. Power switch 5. Scanner cable connection 6. USB connection 7. Configuration card 8. Ethernet 10/100 Base-T connection 2424-081 WorkCentre® C2424 Copier-Printer 1-3 - Xerox C2424 | User Guide - Page 13
Back View Open View 3 2 1 System Tour 1. Hard drive 2. RAM slots 3. Stabilizer 2 1 3 2424-082 1. Short paper stop 2. Exit cover 3. Ink cover 2424-171 WorkCentre® C2424 Copier-Printer 1-4 - Xerox C2424 | User Guide - Page 14
of this guide. Scanner drivers enable you to: ■ Scan images directly to your personal computer ■ Acquire scanned images directly into an application For more information about installing and using the scanner driver, see the Scanning chapter of this guide. WorkCentre® C2424 Copier-Printer 1-5 - Xerox C2424 | User Guide - Page 15
Supplies and Services Guide Packaged with system User Guide and videos* Packaged with system (User Documentation CD-ROM) Printer Management Tools www.xerox.com/office/pmtools infoSMART Knowledge Base www.xerox.com/office/c2424infoSMART PhaserSMART www.phaserSMART.com Technical Support - Xerox C2424 | User Guide - Page 16
operating status or errors and warnings. ■ Prompts you to load paper, replace supplies, and clear jams. ■ Enables you to select settings for your print, copy, and scan jobs. ■ Displays menus that enable you to change system settings and access tools to help resolve problems. See "System Settings" on - Xerox C2424 | User Guide - Page 17
about using these buttons are sided. provided in the Copying and Scanning chapters of this guide. 4. Output Quality button and LEDs (copy only) 1. Output your copy or scan job. Press to select B/W (black and white) or Color for your copy or scan job. WorkCentre® C2424 Copier-Printer 1-8 - Xerox C2424 | User Guide - Page 18
display shows status messages and menus. Press to display the System Setup menu on the graphic display. 8. Up Arrow button 16. Help (?) button Scrolls upward. Press to display a help message explaining the menu or message shown on the graphic display. WorkCentre® C2424 Copier-Printer 1-9 - Xerox C2424 | User Guide - Page 19
how to access the system settings and information pages. To print the Menu Map: 1. On the control panel, press the System Setup button. 2. In the menu, select Information, then press the Enter button. 3. Select Menu Map, then press the Enter button to print. WorkCentre® C2424 Copier-Printer 1-10 - Xerox C2424 | User Guide - Page 20
Pages or RGB Sampler Pages, then press the Enter button to print. Note Color samples print based on your system PostScript settings for print quality and color correction. For information about adjusting these settings, see the Printing chapter of this guide. WorkCentre® C2424 Copier-Printer 1-11 - Xerox C2424 | User Guide - Page 21
printers and multifunction products. ■ Access remote diagnostics and troubleshooting information for problems. ■ Monitor printer and system status. ■ Monitor supply status. ■ Link to software updates and Technical Support see the Networking chapter of this guide. WorkCentre® C2424 Copier-Printer 1-12 - Xerox C2424 | User Guide - Page 22
displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem. Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP/IP. WorkCentre® C2424 Copier-Printer 1-13 - Xerox C2424 | User Guide - Page 23
, press the System Setup button. 2. In the menu, select General Setup, then press the Enter button. 3. Select System Controls, then press the Enter button. 4. Select Startup Page, then press the Enter button. 5. Select On or Off, then press the Enter button. WorkCentre® C2424 Copier-Printer 1-14 - Xerox C2424 | User Guide - Page 24
, then press the Enter button to print. Note You can also print the Startup Page from the Troubleshooting tab of the Windows printer driver. Changing the Power Saver Timeout To save energy, the system enters a Power Saver, low-energy consumption mode after a predefined period of time since its last - Xerox C2424 | User Guide - Page 25
Timeout drop-down list to change the setting System Setup button. 2. In the menu, select General Setup, then press the Enter button. 3. Select System Controls, then press the Enter button. 4. Select Intelligent Ready. 5. Select On or Off, then press the Enter button. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 26
. 5. Click the Control Panel Menus drop-down list, then select On or Off. ■ Select On to have all menus available from the control panel. ■ Select Off to prevent access to system setup menus at the control panel. 6. Click Save Changes at the bottom of the page. WorkCentre® C2424 Copier-Printer 1-17 - Xerox C2424 | User Guide - Page 27
of time you want the system to wait for you to load paper before printing. If you select a value of None, the system does not wait for paper to be inserted and immediately picks paper from the default tray. 6. Click Save Changes at the bottom of the screen. WorkCentre® C2424 Copier-Printer 1-18 - Xerox C2424 | User Guide - Page 28
the background to make the control panel text more readable: 1. On the control panel, press the System Setup button. 2. In the menu, select General Setup, then press the Enter button. 3. Select . 5. Select the desired language, then press the Enter button. WorkCentre® C2424 Copier-Printer 1-19 - Xerox C2424 | User Guide - Page 29
list. 6. Click Save Changes at the bottom of the screen. Setting the System Date and Time The system creates file names for scanned images using the current date and time. To change the system about scanned image files, see the Scanning chapter of this guide. WorkCentre® C2424 Copier-Printer 1-20 - Xerox C2424 | User Guide - Page 30
WorkCentre® C2424 Copier-Printer Loading Media This chapter includes: ■ "Supported Media" on page 2-2 ■ "Loading Media in Tray 1" on page 2-7 ■ "Loading Media in Trays 2, 3, and 4" on page 2-13 Copyright © 2005 Xerox Corporation. All Rights Reserved. 2-1 - Xerox C2424 | User Guide - Page 31
the recommended weight guidelines for Trays 2-4. ■ Use Xerox Professional Solid Ink Transparencies; print quality may vary with other transparencies. ■ When printing photos, postcards, or brochures, some attention to stacking in the output tray may be required. WorkCentre® C2424 Copier-Printer 2-2 - Xerox C2424 | User Guide - Page 32
to 216 x 356 mm (8.5 x 14.0 in.), with weights within the following range: 60-120 g/m2 (16-32 lb. Bond) (22-45 lb. Cover). Videos are available with instructions for using the document feeder. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/ c2424support. Follow these - Xerox C2424 | User Guide - Page 33
Xerox Professional Solid Ink Glossy Paper Xerox Phaser Trifold Brochures 60-220 g/m2 (16-40 lb. Bond) (22-80 lb. Cover) ● ● ● ● ● ● ● ● ● ● Width: 140-216 mm (5.5-8.5 in.) and Height: 210-356 mm (8.3-14.0 in.) Width: 76-139 mm (3.0-5.4 in.) or Height: 127-209 mm (5.0-8.2 in.) Weight - Xerox C2424 | User Guide - Page 34
style flaps may jam. Supported Not Supported See the User Documentation CD-ROM or go to the infoSMART Knowledge Base at www.xerox.com/office/c2424infoSMART for more information about supported papers, transparencies, envelopes, and other specialty media. WorkCentre® C2424 Copier-Printer 2-5 - Xerox C2424 | User Guide - Page 35
can cause poor output quality, increased paper jams, or damage to your system. Unacceptable media for Trays 1-4 include: ■ windows, metal clasps, or adhesives with release strips ■ Padded envelopes ■ CD labels ■ Media that is less than 60 g/m2 or more than 220 g/m2 WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 36
media, such as photo paper, index cards, business cards, trifold brochures, glossy paper, carbonless paper, and weatherproof paper. ■ Custom instructions for using Tray 1. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/c2424support. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 37
To load paper or other media in Tray 1: 1. Open Tray 1 by pulling up and out on the handle. Loading Media in Tray 1 2. Open the tray extension. 2424-006 2424-007 WorkCentre® C2424 Copier-Printer 2-8 - Xerox C2424 | User Guide - Page 38
next to the right paper guide. 2424-182 Caution When using pre-punched paper, adjust print or copy margins to accommodate the holes. Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended. WorkCentre® C2424 Copier-Printer 2-9 - Xerox C2424 | User Guide - Page 39
toward the left of the system. Slide the side guides until the arrows on the guides match the appropriate envelope size. 2424-010 Caution Do not load paper above the fill line on the inside of the left guide. Overloading the tray may cause paper jams. 2424-009 WorkCentre® C2424 Copier-Printer 2-10 - Xerox C2424 | User Guide - Page 40
see the Printing chapter of this guide for instructions on entering the Custom Width and the Custom Height of the paper. Note If the control panel does not show the paper size that you loaded, slide the paper guides to fit against the paper, then repeat Step 5. WorkCentre® C2424 Copier-Printer 2-11 - Xerox C2424 | User Guide - Page 41
6. Adjust the output tray for short or long media. Loading Media in Tray 1 2424-186 2424-056 For media shorter than 190 mm (7.5 in.), flip up the paper stop. For media longer than 297 mm (11.7 in.), extend the output tray. WorkCentre® C2424 Copier-Printer 2-12 - Xerox C2424 | User Guide - Page 42
specialty papers, such as Xerox Professional Solid Ink Photo Paper and Glossy Paper, and Xerox Phaser Postcards, Trifold Brochures, and Weatherproof Paper. To load paper or other media in Tray 2, 3, or 4: 1. Pull the tray completely out of the system. 2424-001 WorkCentre® C2424 Copier-Printer 2-13 - Xerox C2424 | User Guide - Page 43
guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides 2424-095 2-sided printing 2424-096 WorkCentre® C2424 Copier-Printer 2-14 - Xerox C2424 | User Guide - Page 44
side down and the flap of the envelope toward the left of the system. 2424-100 Caution There are separate fill lines inside the tray for envelopes and for other media. Do not load the tray above the appropriate fill line. Overloading the tray may cause jams. WorkCentre® C2424 Copier-Printer 2-15 - Xerox C2424 | User Guide - Page 45
the back of the system. 2424-004 5. If you changed the paper type, select the tray paper type: a. On the control panel, press the Copy or Print button. b. In the menu, select Paper Supply, then press the Enter (11.7 in.), paper stop. extend the output tray. WorkCentre® C2424 Copier-Printer 2-16 - Xerox C2424 | User Guide - Page 46
WorkCentre® C2424 Copier-Printer Copying This chapter includes: ■ "Basic Copying" on page 3-2 ■ "Adjusting Copying Options" on page 3-3 ■ "Basic Settings" page 3-14 ■ "Advanced Copying" on page 3-16 ■ "Managing Copy Functions" on page 3-18 Copyright © 2005 Xerox Corporation. All Rights Reserved. 3-1 - Xerox C2424 | User Guide - Page 47
the Start button. If you placed originals in the document feeder, copying continues until the document feeder is empty. Note Because the WorkCentre C2424 Copier-Printer is often used on networks, the system may be printing a job when you make copies. The system can be set up to allow copy jobs to - Xerox C2424 | User Guide - Page 48
Tray to Use" on page 3-4 ■ "Selecting Color or Black and White Copies" on page 3-5 ■ "Specifying 2-Sided Documents with Covers" on page 3-15 ■ "Using Blank Separators" on page 3-15 Advanced Copying ■ "Copying Books" on page 3-16 ■ "Creating Booklets" on page 3-17 WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 49
Color or Black and White Supply, then press the Enter button. Note You can press the Paper Supply system) ■ Tray 4 (if available on your system) Note For best results, specify the size and type of paper if using Tray 1. Specify the paper type if using Tray 2, 3, or 4. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 50
default value) ■ 1 to 2 - Scans just one side of the originals and produces 2-sided copies. ■ 2 to 2 - Scans both sides of the originals and produces 2-sided copies. ■ 2 to 1 - Scans both sides of the originals and produces 1-sided copies. 21 22 12 11 2424-167 WorkCentre® C2424 Copier-Printer 3-5 - Xerox C2424 | User Guide - Page 51
. Fastest full-color mode, useful for many images and previewing your work. Rapidly produces review documents; useful for rush jobs. Not recommended for documents containing small text, fine detail, or large areas of bright solid fill. 21 22 12 11 2424-168 WorkCentre® C2424 Copier-Printer 3-6 - Xerox C2424 | User Guide - Page 52
change the selection to: ■ Photo - Optimizes for photograph prints. ■ Graphics - Optimizes for constant-colored areas. ■ Mixed - Optimizes for magazines and newspaper photographs. ■ Text - Optimizes for black and white or colored text. 21 22 12 11 2424-169 WorkCentre® C2424 Copier-Printer 3-7 - Xerox C2424 | User Guide - Page 53
and Auto Center options to pre-scan each original to determine its size. Otherwise, the copy area is the same size as the copy paper. ■ For copies from the document feeder, Tray/Auto sets the copied area button on the control panel to skip Steps 1 and 2. WorkCentre® C2424 Copier-Printer 3-8 - Xerox C2424 | User Guide - Page 54
selected percentage. ■ Poster 4x4 - Enlarges the image to fit onto 16 copy pages so that it can be assembled into a 4x4 poster. 4. If you selected Preset, select the preset value, the size of the original press the Enter button. The factory default is Off. WorkCentre® C2424 Copier-Printer 3-9 - Xerox C2424 | User Guide - Page 55
the Enter button. b. Scroll to a number from 0.0 through 1.0 inches (in 0.1 inch increments) or from 0 through 25 mm (in 1 mm increments), then press the Enter button. WorkCentre® C2424 Copier-Printer 3-10 - Xerox C2424 | User Guide - Page 56
a page icon with shading along the edges that have an edge erase setting. Note The factory default is Off; (edge erase of 0 on all sides). WorkCentre® C2424 Copier-Printer 3-11 - Xerox C2424 | User Guide - Page 57
above the third and fourth, as shown. Note The copies do not begin printing until the system has scanned all of the originals for the first page. Repeating Images on a Sheet You can have several 2. In the menu, select Repeat Image, then press the Enter button. WorkCentre® C2424 Copier-Printer 3-12 - Xerox C2424 | User Guide - Page 58
a page icon with arrows showing the direction that the image shifts. The factory default is Off; (long edge margin of 0 and short edge margin of 0). WorkCentre® C2424 Copier-Printer 3-13 - Xerox C2424 | User Guide - Page 59
section includes: ■ "Collating Copies" on page 3-14 ■ "Making Copy Documents with Covers" on page 3-15 ■ "Using Blank Separators" on page 3-15 the Output button on the control panel to change the selection to Collated or Uncollated. 21 22 12 11 2424-165 WorkCentre® C2424 Copier-Printer 3-14 - Xerox C2424 | User Guide - Page 60
Documents with Covers You can have the first and/or last pages of your copy job printed on paper from another tray. That tray could contain colored paper or card stock. To select the type of covers and the tray to use for the cover , then press the Enter button. WorkCentre® C2424 Copier-Printer 3-15 - Xerox C2424 | User Guide - Page 61
or you can copy just the left page or just the right page. Note You must use the document glass to make copies from books. To select special book copying: 1. On the control panel, . ■ A value from 0 to 50 mm (in 1 mm increments), then press the Enter button. WorkCentre® C2424 Copier-Printer 3-16 - Xerox C2424 | User Guide - Page 62
with the Book Copy option to reproduce bound documents. To select booklet copies: 1. On the system does not print the copies until it has scanned all of the originals. Note When you create a booklet, the output is automatically set to 2-sided with no blank separators. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 63
page 3-19 Setting Whether a Copy Job Interrupts a Print Job Normally, the system interrupts print jobs when users make copies. Printing continues while the system scans the . For more information about system controls, see the Features chapter of this guide. WorkCentre® C2424 Copier-Printer 3-18 - Xerox C2424 | User Guide - Page 64
password. Select General Setup, then press the Enter button, select System Controls, then press the Enter button, select Reset System Controls, and then press the Enter button. For more information about system controls, see the Features chapter of this guide. WorkCentre® C2424 Copier-Printer 3-19 - Xerox C2424 | User Guide - Page 65
WorkCentre® C2424 Copier-Printer Scanning This chapter includes: ■ "Basic Scanning" on page 4-2 ■ "Installing the Scan Driver" on page 4-4 ■ "Adjusting Scanning Options" on page 4-5 ■ "Retrieving Images" on page 4-11 ■ "Managing Files and Controlling Scanning Options" on page 4-18 Copyright © 2005 - Xerox C2424 | User Guide - Page 66
the same image scanned in black and white. For more information, see "Setting the Scan Resolution" on page 4-7 and "Selecting Color or Black and White Images" on page 4-8. For information about managing system disk space, see "Deleting Image Files" on page 4-19. WorkCentre® C2424 Copier-Printer 4-2 - Xerox C2424 | User Guide - Page 67
continues until the document feeder is empty. 5. When you finish scanning to a password protected location, press the Clear/Clear All button twice. This prevents the next person that uses the system from scanning files to or deleting files from that location. WorkCentre® C2424 Copier-Printer 4-3 - Xerox C2424 | User Guide - Page 68
Xerox scan driver. Xerox provides scan drivers for the Windows and Macintosh operating systems along with the printer drivers on the WorkCentre C2424 Software CD-ROM that came with your system. Note Xerox scan drivers can also be found on the web at www.xerox.com/office/drivers. To install the scan - Xerox C2424 | User Guide - Page 69
Password for Your Computer (Windows Only)" on page 4-10 ■ "Calibrating the Scanner" on page 4-10 Setting Up a Private Folder for Scanning If the system is connected on a network, you can create a private folder on the system's hard drive into which you can scan images. You can protect your private - Xerox C2424 | User Guide - Page 70
numeric password, then press the Enter button. Note When you finish scanning to a password protected location, press the Clear/Clear All button twice. This prevents the next person that uses the system from scanning files to or deleting files from that location. WorkCentre® C2424 Copier-Printer 4-6 - Xerox C2424 | User Guide - Page 71
in light background colors. To change this setting: 1. On the control panel, press the Scan button. 2. In the menu, select Auto Suppression, then press the Enter button. 3. Select either On or Off, then press the Enter button. The factory default is Off. WorkCentre® C2424 Copier-Printer 4-7 - Xerox C2424 | User Guide - Page 72
scanned to produce a multi-page scanned image file. Press the 2-Sided button on the control panel to change the selection to: ■ 1 to 1 - Scans just one side of the originals. (Factory default value) ■ 2 to 1 - Scans both sides of the originals. 21 22 12 11 2424-167 WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 73
the Enter button. If you select Tray/Auto and you are using the document glass, each original is prescanned to determine its size. If you select Tray/Auto and you are using the document feeder, the scanned area is the same size as the current copy paper size. WorkCentre® C2424 Copier-Printer 4-9 - Xerox C2424 | User Guide - Page 74
2-sided originals in relation to each other. This procedure should not need to be performed as part of normal system operation. For more information about calibrating the scanner, go to the Xerox infoSMART Knowledge Base at www.xerox.com/office/c2424infoSMART. WorkCentre® C2424 Copier-Printer 4-10 - Xerox C2424 | User Guide - Page 75
installation allows for retrieving images from the Public Folder. Note Using a method other than CentreWare IS requires installation of the scan driver from the WorkCentre C2424 Software CD-ROM. For more information, see "Installing the Scan Driver" on page 4-4. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 76
. To delete all of the files in that folder, click the Delete All button below the thumbnails. 6. Follow the prompts to save the image to the desired location on your computer (Windows), or save the image from the application in which it opened (Macintosh). WorkCentre® C2424 Copier-Printer 4-12 - Xerox C2424 | User Guide - Page 77
. The scan utility retrieves the image from the system and places it in your My Scanned Images folder. Note If you want to delete the image you selected, click the Delete button instead. For more information, select the Help menu item to view the online help. WorkCentre® C2424 Copier-Printer 4-13 - Xerox C2424 | User Guide - Page 78
or Camera, select the scanner, and click the Custom Insert button. 3. In the upper left part of the Xerox Image Importer window, select the location of the image from the Location drop-down list. You can select the Public Folder, a , or the My Scanned Images folder. Note If you - Xerox C2424 | User Guide - Page 79
exit the dialog box. To have the system automatically delete the image from the hard drive of the WorkCentre C2424 system after it is imported, select the Settings menu, then select Delete After Import so there is a checkbox on this menu item. Using the WIA Image Manager on Windows XP and Windows - Xerox C2424 | User Guide - Page 80
to place an image in a document, select Insert, select Picture, select From Scanner or Camera, select the scanner, and click the Acquire button. 3. In the upper left part of the Xerox Image Importer window, select the location of the image from the Location drop-down list. You can select the Public - Xerox C2424 | User Guide - Page 81
OK button to save your changes and exit the dialog box. To have the system automatically delete the image from the hard drive of the WorkCentre C2424 system after it is imported, select Delete After Import on the lower-left corner of the Image Importer window. WorkCentre® C2424 Copier-Printer 4-17 - Xerox C2424 | User Guide - Page 82
, these file names do not describe the image. To see the content of the image files: ■ View thumbnails of the images using CentreWare IS (page 4-12) or the Xerox Scan Control (page 4-13). ■ View thumbnails of the images using another application (page 4-14). WorkCentre® C2424 Copier-Printer 4-18 - Xerox C2424 | User Guide - Page 83
you retrieve a scanned image directly into an application, you can have the image automatically deleted from the WorkCentre system's hard drive after it is imported into an application. For more information, see "Using the Xerox Image Importer on Windows 2000, Windows XP, and Windows Server 2003 - Xerox C2424 | User Guide - Page 84
of that file. Note You can automatically delete images from the public folder or private folders. Under Administrative on the left side of the screen, click Folder Cleanup and enter your password (if prompted). Refer to the online help for more information. WorkCentre® C2424 Copier-Printer 4-20 - Xerox C2424 | User Guide - Page 85
. 2. Click the Scans button to view the Scans tab. 3. Under Administrative on the left side of the screen, click General and enter your password (if prompted). 4. Make desired changes to the scan policy settings. Refer to the online help for more information. WorkCentre® C2424 Copier-Printer 4-21 - Xerox C2424 | User Guide - Page 86
Printing WorkCentre® C2424 Copier-Printer This chapter includes: ■ "Basic Printing" on page 5-2 ■ "Print Fonts" on page 5-3 ■ "Adjusting Printing Options" on page 28 ■ "Custom Size Paper" on page 5-49 ■ "Advanced Options" on page 5-52 Copyright © 2005 Xerox Corporation. All Rights Reserved. 5-1 - Xerox C2424 | User Guide - Page 87
(network or USB) ■ Network operating system ■ System configuration ■ File size and type of graphics ■ Computer speed Note Additional system memory (RAM) may improve overall printer functions, but will not increase the pages per minute (ppm) ability of the system. WorkCentre® C2424 Copier-Printer 5-2 - Xerox C2424 | User Guide - Page 88
PostScript fonts, use CentreWare IS: 1. Launch your web browser. 2. Enter your system's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Click the Properties button. 4. Click the Web Server folder on the left sidebar, then click Font Files. WorkCentre® C2424 Copier-Printer 5-3 - Xerox C2424 | User Guide - Page 89
Font List. 5. Click the Print button. Using a Windows Printer Driver To print either a PostScript or PCL font list from your printer driver: 1. Select Start, select Settings, then select Printers. 2. Right-click the WorkCentre C2424 system, then select Properties. 3. Select the Troubleshooting tab - Xerox C2424 | User Guide - Page 90
printing performance and reduce network traffic. You can list, print, delete, and download PostScript and PCL fonts using the Font Management Utility. To download the Font Management Utility, go to www.xerox.com/office/drivers and use the Key word search FMU. WorkCentre® C2424 Copier-Printer 5-5 - Xerox C2424 | User Guide - Page 91
(version 10.1 and higher). This driver enables printing from a UNIX operating system. Find certain drivers on the WorkCentre C2424 Software CD-ROM that came with your system. All of these printer drivers can be found on the web at www.xerox.com/office/drivers. WorkCentre® C2424 Copier-Printer 5-6 - Xerox C2424 | User Guide - Page 92
://xxx.xxx.xxx.xxx). 3. Click Properties. 4. Click the General folder on the left sidebar, then click Printer Defaults. 5. Scroll to Print Mode Settings, then select the tray from the Paper Source drop-down list. 6. Click Save Changes at the bottom of the screen. WorkCentre® C2424 Copier-Printer 5-7 - Xerox C2424 | User Guide - Page 93
With the desired document or graphic open in your application, access the Print dialog box. 2. Select the WorkCentre C2424 Copier-Printer for use and click its Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options - Xerox C2424 | User Guide - Page 94
Black & white conversion ■ Paper type, size, and tray selection ■ Orientation ■ 2-sided printing ■ Print quality ■ End of job notification ■ Separation pages ■ Cover pages ■ Secure prints, proof prints, and saved prints ■ Color corrections ■ Black & white conversion WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 95
Layout Direction ■ Border ■ Save as File ■ Format ■ Separation Page Source ■ Separation Page (On/Off) ■ Feature Sets ■ Print Quality ■ PostScript Errors ■ Tray Switching ■ All pages from ■ First page from ■ Remaining from Summary of all printer driver settings WorkCentre® C2424 Copier-Printer 5-10 - Xerox C2424 | User Guide - Page 96
Paper Source ■ Print in ■ Print Time ■ Print Color ■ Intent ■ Printer Profile ■ Print Cover Page ■ Cover Page Paper Source ■ Font Documentation ■ Font Downloading ■ If there is a PostScript error ■ Job Documentation ■ Job Documentation Folder ■ Pages per Sheet ■ Border ■ Print on Both Sides ■ Format - Xerox C2424 | User Guide - Page 97
Xerox Phaser Trifold Brochures Xerox Phaser Professional Solid Ink Glossy Paper Custom size paper Width: 140-216 mm (5.5-8.5 in.) and Height: 210-356 mm (8.3-14.0 in.) 60-120 g/m2 (16-32 lb. Bond) (22-45 lb. Cover) Tray All Trays All Trays Tray 1 Binding Edge When you use the printer driver - Xerox C2424 | User Guide - Page 98
Sides, then click the Binding icon that matches the edge to bind. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Duplex from the drop-down list, select Print on Both Sides, then click the Binding icon that matches the edge to bind. WorkCentre® C2424 Copier-Printer 5-13 - Xerox C2424 | User Guide - Page 99
only. Videos are available with instructions for printing transparencies. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/ c2424support. For best results, use only Xerox transparencies specified for your WorkCentre C2424 CopierPrinter. To order paper, transparencies - Xerox C2424 | User Guide - Page 100
Note Do not load transparencies above the fill line. 2. Adjust the paper guides to fit against the transparencies. 2424-009 2424-041 3. At the your selection. 4. In the printer driver, select either Transparency as the paper type or Tray 1 as the paper source. WorkCentre® C2424 Copier-Printer 5-15 - Xerox C2424 | User Guide - Page 101
into place. ■ Slide the side guides until the arrows on the guides match the appropriate transparency size and the guides click into place. 2424-094 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. WorkCentre® C2424 Copier-Printer 5-16 - Xerox C2424 | User Guide - Page 102
completely to the back of the system. 2424-004 5. At the control panel: a. Press the Print button. b. Select Paper Supply, then press the Enter button. the printer driver, select either Transparency as the paper type or the appropriate tray as the paper source. WorkCentre® C2424 Copier-Printer 5-17 - Xerox C2424 | User Guide - Page 103
5-21 Videos are available with instructions for loading envelopes. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/ c2424support. Guidelines x 6.5 in.) ■ Monarch (3.87 x 7.5 in.) ■ #6 ½ Booklet (6 x 9 in.) ■ Lee (5.25 x 7.25 in.) WorkCentre® C2424 Copier-Printer 5-18 - Xerox C2424 | User Guide - Page 104
" from the envelopes before loading by setting a heavy book on top of the envelopes. If ink is missing around the envelope seams: ■ Move the location of the text to another place on the envelope. ■ Use a different envelope style. ■ Use lighter weight envelopes. WorkCentre® C2424 Copier-Printer 5-19 - Xerox C2424 | User Guide - Page 105
the flap side up and the flap of the envelopes toward the left of the system. 2. Adjust the paper guides to fit against the envelopes. 3. At the control panel: a. If the type to save your selection. 4. In the printer driver, select Tray 1 as the paper source. WorkCentre® C2424 Copier-Printer 5-20 - Xerox C2424 | User Guide - Page 106
into place. ■ Slide the side guides until the arrows on the guides match the appropriate envelope size and the guides click into place. 2424-099 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. WorkCentre® C2424 Copier-Printer 5-21 - Xerox C2424 | User Guide - Page 107
Supply, then press the Enter button. c. Select Tray 2, 3, or 4 Paper Type, then press the Enter button. d. Select Plain Paper, then press the Enter. e. Press the Enter button to save your selection. 6. In the printer driver, select the appropriate tray as the paper source. WorkCentre® C2424 Copier - Xerox C2424 | User Guide - Page 108
Xerox printing labels or business cards specified for your WorkCentre C2424 Copier-Printer. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies labels and cards to curl and jam the printer. WorkCentre® C2424 Copier-Printer 5-23 - Xerox C2424 | User Guide - Page 109
printed facedown with the top of the page against the rollers. 2. Adjust the paper guides to fit against the labels. 2424-102 2424-041 3. At the control panel: a. 4. In the printer driver, select either Labels as the paper type or Tray 1 as the paper source. WorkCentre® C2424 Copier-Printer 5-24 - Xerox C2424 | User Guide - Page 110
clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place. 2424-094 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. WorkCentre® C2424 Copier-Printer 5-25 - Xerox C2424 | User Guide - Page 111
it completely to the back of the system. 2424-104 5. At the control panel: a. Press the Print button. b. Select Paper Supply, then press the Enter button. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. WorkCentre® C2424 Copier-Printer 5-26 - Xerox C2424 | User Guide - Page 112
maximum of 25 business card sheets. Inserting more than 25 sheets may cause jams. 2. Adjust the paper guides to fit against the business or index cards. 2424-179 3. At the the output tray. 5. In the printer driver, select Tray 1 as the paper source. 2424-186 WorkCentre® C2424 Copier-Printer 5-27 - Xerox C2424 | User Guide - Page 113
43 Photo Paper For best results, use only Xerox Professional Solid Ink Photo Paper specified for your WorkCentre C2424 Copier-Printer. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Guidelines ■ You can use any tray when - Xerox C2424 | User Guide - Page 114
. b. Select the paper size, then press the Enter button. c. Select Special for paper type, then press the Enter button to save your selection. 4. In the printer driver: a. Select the High-Resolution/Photo print-quality mode. b. Select Tray 1 as the paper source. WorkCentre® C2424 Copier-Printer 5-29 - Xerox C2424 | User Guide - Page 115
clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place. 2424-094 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. WorkCentre® C2424 Copier-Printer 5-30 - Xerox C2424 | User Guide - Page 116
to the back of the system. 2424-004 5. At the control panel: a. Press the Print button. b. Select Paper Supply, then press the Enter button printer driver: a. Select the High-Resolution/Photo print-quality mode. b. Select the appropriate tray as the paper source. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 117
only postcards and trifold brochures specified for your WorkCentre C2424 Copier-Printer. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Templates for postcards and trifold brochures are available on the Xerox web site at - Xerox C2424 | User Guide - Page 118
sheets of either postcards or trifold brochures into Tray 1 as follows: ■ the page against the roller. 3. Adjust the paper guides to fit against the paper. 2424-041 4. At printer driver, select either Card Stock as the paper type or Tray 1 as the paper source. WorkCentre® C2424 Copier-Printer 5-33 - Xerox C2424 | User Guide - Page 119
clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place. 2424-094 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. WorkCentre® C2424 Copier-Printer 5-34 - Xerox C2424 | User Guide - Page 120
postcards or brochures above the fill line inside the tray of the system. 2424-004 5. At the control panel: a. Press the Print button. b. Select Paper Supply, then printer driver, select either Card Stock as the paper type or the appropriate tray as the paper source. WorkCentre® C2424 Copier-Printer 5- - Xerox C2424 | User Guide - Page 121
Xerox Phaser Weatherproof Paper specified for your WorkCentre C2424 Copier-Printer. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies may cause it to jam in the system or cause print quality problems. ■ Remove the weatherproof - Xerox C2424 | User Guide - Page 122
. c. Select Plain Paper for paper type, then press the Enter button to save your selection. 5. In the printer driver, select Tray 1 as the paper source. Printing Weatherproof Paper from Tray 2, 3, or 4 1. Pull the tray completely out of the system. 2424-001 WorkCentre® C2424 Copier-Printer 5-37 - Xerox C2424 | User Guide - Page 123
guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides paper above the fill line inside the tray. WorkCentre® C2424 Copier-Printer 5-38 - Xerox C2424 | User Guide - Page 124
push it completely to the back of the system. 2424-004 5. At the control panel: a. Press the Print button. b. Select Paper Supply, then press the Enter button. c. Select your selection. 6. In the printer driver, select the appropriate tray as the paper source. WorkCentre® C2424 Copier-Printer 5-39 - Xerox C2424 | User Guide - Page 125
Xerox Professional Solid Ink Glossy Paper can be printed, 1- or 2-sided, from any tray. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies paper guides to fit against the paper. 2424-041 WorkCentre® C2424 Copier-Printer 5-40 - Xerox C2424 | User Guide - Page 126
clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place. 2424-094 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. WorkCentre® C2424 Copier-Printer 5-41 - Xerox C2424 | User Guide - Page 127
it completely to the back of the system. 2424-004 5. On the control panel: a. Press the Print button. b. In the menu, select Paper Supply, then press the Enter button. c. your selection. 6. In the printer driver, select the appropriate tray as the paper source. WorkCentre® C2424 Copier-Printer 5-42 - Xerox C2424 | User Guide - Page 128
media, contact your local reseller or go to www.xerox.com/office/supplies. Guidelines ■ Do not open sealed packages of the second or subsequent sheets. ■ If you encounter a paper jam while running carbonless paper, maintain the integrity of the pre-collated WorkCentre® C2424 Copier-Printer 5-43 - Xerox C2424 | User Guide - Page 129
paper facedown in the tray. 1 2 3 1. Pink 2. Canary 3. White 2424-184 Note Do not load paper above the fill line inside the tray. 4. Adjust the paper guides to fit against the paper. 2424-041 WorkCentre® C2424 Copier-Printer 5-44 - Xerox C2424 | User Guide - Page 130
type, then press the Enter button to save your selection. 6. In the printer driver, select Tray 1 as the paper source. Note Do not select Proof . Printing Xerox Carbonless Paper from Tray 2, 3, or 4 1. Pull the tray completely out of the system. 2424-001 WorkCentre® C2424 Copier-Printer 5-45 - Xerox C2424 | User Guide - Page 131
guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place. ■ Slide the side guides until the arrows on the guides match the appropriate paper size and the guides order. Do not change the order of the sheets. WorkCentre® C2424 Copier-Printer 5-46 - Xerox C2424 | User Guide - Page 132
: a. Press the Print button. b. In the menu, select Paper Supply, then press the Enter button. c. Select Tray 2, 3, or 4 Paper Type, then press the Enter button. d. Select Special, then press the Enter button. e. Press the Enter button to save your selection. WorkCentre® C2424 Copier-Printer 5-47 - Xerox C2424 | User Guide - Page 133
Specialty Paper 8. In the printer driver, select the appropriate tray as the paper source. Note Do not select Proof Prints during the print job. within a few seconds. ■ If a mark does not appear, repeat Steps 1-9 to make sure the paper is loaded correctly. WorkCentre® C2424 Copier-Printer 5-48 - Xerox C2424 | User Guide - Page 134
Printing 76-216 mm (3.0-8.5 in.) 127-356 mm (5.0-14.0 in.) 60-220 g/m2 (16-40 lb. Bond) (22-80 lb. Cover) Note The custom width can not exceed the custom height. For more information on paper types and weights, see the Loading Media chapter of this guide. WorkCentre® C2424 Copier-Printer 5-49 - Xerox C2424 | User Guide - Page 135
sided printing: Insert side one faceup with the bottom of the page against the roller. 2. Adjust the paper guides to fit against the paper. 2424-041 3. At the control panel, set the custom paper size. The the appropriate paper type, then press the Enter button. WorkCentre® C2424 Copier-Printer 5-50 - Xerox C2424 | User Guide - Page 136
media shorter than 190 mm (7.5 in.), flip up the paper stop. For media longer than 297 mm (11.7 in.), extend the output tray. 5. In the printer driver, select Tray 1 as the paper source. WorkCentre® C2424 Copier-Printer 5-51 - Xerox C2424 | User Guide - Page 137
● = Supported. ■ = Only available with a networked system (when your system is connected to your computer over a network). Note For more information about Windows printer driver options, click the Help button on the printer driver tab to view the online help. WorkCentre® C2424 Copier-Printer 5-52 - Xerox C2424 | User Guide - Page 138
from the drop-down list, then select the desired mode for Quality. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Image Quality from the drop-down list, then select a print quality mode from the Print Quality drop-down list. WorkCentre® C2424 Copier-Printer 5-53 - Xerox C2424 | User Guide - Page 139
-down list, then select the desired correction for Color. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Image Quality from the drop-down list, then select the desired color correction option from the Color Correction drop-down list. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 140
, select General, select TekColor from the drop-down list, then select Black & White. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Printer Features drop-down list, then select the Print Quality/Color tab. Select Black & White. WorkCentre® C2424 Copier-Printer 5-55 - Xerox C2424 | User Guide - Page 141
from the drop-down list, then select the number of Pages Per Sheet and Layout direction. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Layout from the drop-down list, then select the number of Pages Per Sheet and Layout direction. WorkCentre® C2424 Copier-Printer 5-56 - Xerox C2424 | User Guide - Page 142
, then check Print Booklet Style in the More Layout Options box. You can also specify the creep and gutter in this box. ■ Windows 2000, Windows XP, Windows Server 2003 PostScript driver: On the Layout tab, select Booklet from the Pages per Sheet drop-down list. WorkCentre® C2424 Copier-Printer 5-57 - Xerox C2424 | User Guide - Page 143
Separation Page drop-down list. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Printer Features drop-down list, select Separation Page and Source from the drop-down list, then select On from the Separation Page dropdown list. WorkCentre® C2424 Copier-Printer 5-58 - Xerox C2424 | User Guide - Page 144
the document. To select cover pages in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Output Options tab for Cover Pages, select First or First and Last Pages, then select the tray to use for the covers from the Source drop-down list. WorkCentre® C2424 Copier-Printer 5-59 - Xerox C2424 | User Guide - Page 145
Scaling. ■ Windows NT driver: On the Advanced tab, select Graphic, then select the desired percentage for Scaling. ■ Mac OS 9, Mac OS X (version 10.1 and higher) driver: From the File menu, select Page Setup, then specify the percentage in the box for Scale. WorkCentre® C2424 Copier-Printer 5-60 - Xerox C2424 | User Guide - Page 146
■ Windows 2000, Windows XP, Windows Server 2003 PostScript driver: On the Layout tab, click the Advanced button. In the box under Document Options and Printer Features, select Watermarks, then click the Modify button to display the Modify Watermarks dialog box. WorkCentre® C2424 Copier-Printer 5-61 - Xerox C2424 | User Guide - Page 147
supported driver: ■ Windows 98, Windows Me PostScript driver: Mac OS 9 driver: From the File menu, select Page Setup, choose PostScript Options from the drop-down list, then select Invert Image (to print a negative image) or Flip Horizontal (to print a mirror image). WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 148
for Image Smoothing. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Printer Features drop-down list, then select On for Image Smoothing. Printing Secure, Proof, and Saved Print Jobs Note These jobs are stored on the hard drive and remain in the system even when it - Xerox C2424 | User Guide - Page 149
Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Job Types from the drop-down list, then select Secure Print, Proof Print, or Saved Print from the Job Type drop-down list. For a secure print job, enter a document Enter button to print. WorkCentre® C2424 Copier-Printer 5-64 - Xerox C2424 | User Guide - Page 150
job types) to the number of jobs that can be stored on the hard drive. When a new print job would exceed the space on the hard drive for that type, the oldest job of that type is automatically deleted before the jobs, select Yes, then press the Enter button. WorkCentre® C2424 Copier-Printer 5-65 - Xerox C2424 | User Guide - Page 151
WorkCentre® C2424 Copier-Printer Networking This chapter includes: ■ "Connections and Internet Protocol (TCP/IP)" on page 6-2 ■ "Device Management Software" on page 6-9 ■ "Windows 2000, Windows XP, and Windows Server 2003" on page 6-14 ■ "Windows NT 4.x" on page 6-20 ■ "Windows 98 and Windows Me" on - Xerox C2424 | User Guide - Page 152
CD- ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using. Note If the WorkCentre C2424 Software CD-ROM is not available, you can download the latest driver from www.xerox.com/office/drivers. WorkCentre® C2424 Copier-Printer 6-2 - Xerox C2424 | User Guide - Page 153
, see "Configuring the Network Address" on page 6-5. Standalone (Cable or DSL) Network Connection For information about setting up a cable or DSL connection for your system, go to the table of infoSMART Knowledge Base documents at the end of this section. WorkCentre® C2424 Copier-Printer 6-3 - Xerox C2424 | User Guide - Page 154
Macintosh OS X (10.1 and Higher) 1. Install the driver from the WorkCentre C2424 Software CD-ROM. 2. Open the Print Center utility. In Macintosh OS X, version 10.3 or higher, the utility is called Printer Setup. To locate utilities on the Macintosh hard drive, open the Applications folder, then open - Xerox C2424 | User Guide - Page 155
For further instructions, insert the software CD-ROM into your computer's CDROM drive. After the Installer launches, follow the prompts for installation. Note For the automatic Installer to function, the system must be connected to an established TCP/IP network. WorkCentre® C2424 Copier-Printer 6-5 - Xerox C2424 | User Guide - Page 156
Enter the system's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Select Properties. 4. Select the Protocols folder on the left sidebar. 5. Select TCP/IP. 6. Enter or modify the settings, then click Save Changes at the bottom of the page. WorkCentre® C2424 Copier-Printer 6-6 - Xerox C2424 | User Guide - Page 157
name for the system, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the system for DNS, supply a maximum of two DNS name server IP addresses. Dynamic Domain Name Service (DDNS) The system supports Dynamic DNS through DHCP. You - Xerox C2424 | User Guide - Page 158
Installing the Printer Driver in Windows XP When Using a USB Connection Installing the Printer for a USB Connection in Mac OS 9 Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later) Understanding TCP/IP Addressing and Subnetting Basics WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 159
A system with a hard drive is required to support these functions. In some system models, a DX configuration is required to support these functions. ■ Troubleshoot print-quality problems using built-in diagnostics. ■ Define a link to your local web server's support page. ■ Access online manuals and - Xerox C2424 | User Guide - Page 160
to Windows 2000, XP, and NT4.x SP6 print servers. ■ Install, troubleshoot, upgrade, and clone wizards to aid all users in performing administrative tasks. ■ Install CentreWare Web on a server for availability to all clients on the network with Internet access. WorkCentre® C2424 Copier-Printer 6-10 - Xerox C2424 | User Guide - Page 161
installed in the system. If the log file is stored in the device's memory, it is lost when the system is reset. It is recommended that a hard disk be used for job accounting. The log file lists job records. Each record contains fields such as user name, job name, pages printed, job times, and toner - Xerox C2424 | User Guide - Page 162
supplies usage, you can order supplies before they reach their end of life. ■ Media and tray information, such as how often prints are made on paper compared to transparencies, and how often each tray is used. ■ Job characteristics, such as size and timing of jobs. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 163
least 32 MB of RAM. At least 1 GB of hard drive space recommended for the server ■ Supported operating systems: Windows 98 or later and Windows 2000 or later ■ Microsoft Excel 97 or Excel 2000 for export to spreadsheet (for graphing, billing, and data analysis) WorkCentre® C2424 Copier-Printer 6-13 - Xerox C2424 | User Guide - Page 164
the WorkCentre C2424 Software CD-ROM into the computer's CD-ROM drive. If the installer does not launch, do the following: a. Click Start, then click Run. b. In the Run window, type: :\INSTALL.EXE. 2. Select your desired language from the list. 3. Select Install Printer Driver. 4. Click - Xerox C2424 | User Guide - Page 165
: ■ For Windows 2000 click Printers, double-click Add Printer to launch the Add Printer Wizard, then click Next. ■ For Windows XP and Windows Server 2003, click Printers and Faxes. Double-click Add Printer to launch the Add Printer Wizard, then click Next. WorkCentre® C2424 Copier-Printer 6-15 - Xerox C2424 | User Guide - Page 166
is correct. Configuring the System 1. Insert the WorkCentre C2424 Software CD-ROM into the computer's CD-ROM drive and click Have Disk. 2. Click the Browse button, then select the directory which contains the Windows 2000 or Windows XP drivers. 3. Select the *.INF file, then click Open. 4. Verify - Xerox C2424 | User Guide - Page 167
, Windows XP), enter the system's URL in the following format. Substitute your system's IP address or DNS name for system-ip-address. http://system-ip-address/ipp 5. Click Next. The system's URL is displayed on the CentreWare IS IPP page in the Network Path field. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 168
Properties. 3. Click the General tab. View the list of installed network protocols to verify that TCP/IP is installed. (For more information, contact your network administrator.) 4. Click Install to install any components not listed, then restart your computer. WorkCentre® C2424 Copier-Printer 6-18 - Xerox C2424 | User Guide - Page 169
/support. infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name R1016021251 Title Installing the Printer in Windows 2000 Using an Ethernet (TCP/IP) Connection WorkCentre® C2424 Copier-Printer 6-19 - Xerox C2424 | User Guide - Page 170
the WorkCentre C2424 Software CD-ROM into the computer's CD-ROM drive. If the installer does not launch, do the following: a. Click Start, then click Run. b. In the Run window, type: :\INSTALL.EXE. 2. Select your desired language from the list. 3. Select Install Device Driver. 4. Click - Xerox C2424 | User Guide - Page 171
check box, then click Next. Configuring the System 1. Insert the WorkCentre C2424 Software CD-ROM into the computer's CD-ROM drive, then click Have Disk. 2. Click the Browse button and select the directory containing the Windows NT drivers. 3. Select the *.INF file, then click Open. Verify that the - Xerox C2424 | User Guide - Page 172
job. If print-quality problems exist or if the job does not print, see the Troubleshooting section of this guide. Windows NT 4.x Troubleshooting (TCP/IP) This troubleshooting section assumes you have completed see other information pages available for printing. WorkCentre® C2424 Copier-Printer 6-22 - Xerox C2424 | User Guide - Page 173
. Printing a Test Page 1. Click the General tab. 2. Click Print Test Page. If the system still does not print, do one of the following: ■ Access PhaserSMART Technical Support on the Troubleshooting tab of your device driver. ■ Go to www.xerox.com/office/support. WorkCentre® C2424 Copier-Printer 6-23 - Xerox C2424 | User Guide - Page 174
Windows NT 4.x infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name R1002011338 Title Installing a Windows NT 4.0 Printer Driver for Printing Over TCP/IP - LPR WorkCentre® C2424 Copier-Printer 6- - Xerox C2424 | User Guide - Page 175
field. Note For more information about installing and configuring TCP/IP in Windows environments, go to your Microsoft Windows documentation. 6. Proceed to "Quick CD-ROM Install Steps" or "Other Methods of Installation" for the installation method desired. WorkCentre® C2424 Copier-Printer 6-25 - Xerox C2424 | User Guide - Page 176
the Run window, type: :\INSTALL.EXE. 2. Select your desired language from the list. 3. Select Install Device Driver. 4. Click I Agree to accept the Xerox Software License Agreement. 5. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network systems) is - Xerox C2424 | User Guide - Page 177
/IP Port Monitor" in this section. The Windows installer installs PhaserPort for Windows (for those installations using PostScript drivers). PhaserPort for Windows is a Xerox print monitor for printing over Windows 98 or Windows Me TCP/IP peer-to-peer networks. WorkCentre® C2424 Copier-Printer 6-27 - Xerox C2424 | User Guide - Page 178
to apply the changes. Windows 98 and Windows Me Troubleshooting This troubleshooting section assumes you have completed the following tasks: ■ Verified that the system is plugged in, turned On, and connected to an active network. ■ Installed a PCL or PostScript device driver. ■ Verified that the - Xerox C2424 | User Guide - Page 179
Following Port list. If necessary, re-select the correct name. 9. Send a print job to the system. If the system does not print, access PhaserSMART Technical Support from the Troubleshooting tab of the Windows device driver or go to www.xerox.com/office/support. WorkCentre® C2424 Copier-Printer 6-29 - Xerox C2424 | User Guide - Page 180
Windows 98 and Windows Me infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name R100207118 Title Installing a Windows 98/Me printer driver WorkCentre® C2424 Copier-Printer 6-30 - Xerox C2424 | User Guide - Page 181
■ Proper cabling to connect the system to the network. Quick CD-ROM Install Steps 1. Insert the WorkCentre C2424 Software CD-ROM into the computer's CD-ROM drive. 2. Double-click the installer on the software CD-ROM to install the device driver. Enabling and Using EtherTalk for Mac OS 9.x If you use - Xerox C2424 | User Guide - Page 182
then click Select. If your system PPD is not listed, install it from the WorkCentre C2424 Software CD-ROM. 5. Click Change in LPR Printer Selection. 6. Enter information in the following fields: ■ Printer Address: Enter the system's IP address or domain name. ■ Queue: Enter PS (use upper-case), then - Xerox C2424 | User Guide - Page 183
for Mac OS software because they attempt to directly communicate with the system using the AppleTalk protocol. If you use Mac OS software, create an AppleTalk desktop system, then delete this system after running and exiting the non-compatible software. WorkCentre® C2424 Copier-Printer 6-33 - Xerox C2424 | User Guide - Page 184
OK. 5. Select the appropriate PPD from the list in the Printer Model drop-down list. If your system PPD is not listed, install it from the WorkCentre C2424 Software CD-ROM. 6. Click Add to complete the configuration. Creating an AppleTalk System with Mac OS X, Version 10.1 and Higher 1. Verify that - Xerox C2424 | User Guide - Page 185
Model drop-down list. If your system PPD is not listed, install it from the WorkCentre C2424 Software CD-ROM. 7. Click Add to complete the configuration. For more information, go to the table of infoSMART Knowledge Base documents at the end of this section. Creating a Rendezvous System with Mac OS - Xerox C2424 | User Guide - Page 186
Topic Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X 10.3.1 (and later) Setting up TCP/IP (DHCP) in Macintosh OS X Setting up AppleTalk in Macintosh OS X Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and later) WorkCentre® C2424 Copier-Printer 6-36 - Xerox C2424 | User Guide - Page 187
Wizard steps. 6. Install device drivers from the WorkCentre C2424 Software CD-ROM. 7. Send a print job to the system. 8. Verify the print-quality of the document. If print-quality problems exist, or if your document did not print, see the Troubleshooting section of this guide. Advanced Setup The - Xerox C2424 | User Guide - Page 188
procedures (based on the type of port being used), then print a test page from your software application. If the test page prints, no further system troubleshooting is necessary. For print-quality problems, see the Troubleshooting section of this guide. WorkCentre® C2424 Copier-Printer 6-38 - Xerox C2424 | User Guide - Page 189
at the Novell console screen. On networks using multiple IPX frame types, it is critical that the frame type be set correctly. 7. Go to www.xerox.com/office/support if the above steps fail to resolve the printing problem. WorkCentre® C2424 Copier-Printer 6-39 - Xerox C2424 | User Guide - Page 190
the system. Once the system has been reset, allow approximately two minutes for the system to go through a self test, then log onto the network server. 5. Print out another copy of the "Configuration Page" to verify that the items you modified were set and kept. WorkCentre® C2424 Copier-Printer 6-40 - Xerox C2424 | User Guide - Page 191
downloading. Verify that this is a valid file with no errors. 3. Click OK. The file is sent to the system. If the document does not print, review the Novell Menu settings on the "Configuration Page". Verifying the Network Settings 1. At the CentreWare DP main screen, click the Printer drop-down list - Xerox C2424 | User Guide - Page 192
system. 5. Print a test page. 6. Verify the print quality of the printed page. Note If print-quality problems exist, or if your job did not print, see the Troubleshooting section of this guide. You can also access PhaserSMART Technical Support through CentreWare IS. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 193
are running (UNIX), and the files you would like (Drivers). b. Click Go to Downloads. c. Select the appropriate CentreWare device driver for your platform. d. Also download the PrinterPackageXPXX. It provides the specific features of CentreWare for UNIX driver. WorkCentre® C2424 Copier-Printer 6-43 - Xerox C2424 | User Guide - Page 194
WorkCentre® C2424 Copier-Printer Troubleshooting This chapter includes: ■ "Automatic Diagnostic Tools" on page 7-2 ■ "Paper Jams" on page 7-4 ■ "Output Quality Problems" on page 7-26 ■ "Maintenance" on page 7-31 ■ "Moving and Repacking the System" on page 7-51 ■ "Web Links" on page 7-57 Copyright © - Xerox C2424 | User Guide - Page 195
assists you in opening a Service Request with Xerox Customer Support. To access PhaserSMART Technical Support: 1. Open your browser and go to www.phaserSMART.com. 2. Enter your system's IP address in the browser window. 3. Follow the instructions on the screen. WorkCentre® C2424 Copier-Printer 7-2 - Xerox C2424 | User Guide - Page 196
displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem. Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP/IP. WorkCentre® C2424 Copier-Printer 7-3 - Xerox C2424 | User Guide - Page 197
CD-ROM. Videos are available with instructions for clearing paper jams. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/ c2424support. Jam at the Exit Cover Follow these steps to clear the jam. 1. Lift the control panel. 2424-189 WorkCentre® C2424 Copier-Printer 7-4 - Xerox C2424 | User Guide - Page 198
2. Remove paper from the output tray. Paper Jams 3. Open the exit cover. 2424-018 2424-019 WorkCentre® C2424 Copier-Printer 7-5 - Xerox C2424 | User Guide - Page 199
Paper Jams 4. Pull the jammed paper slowly out of the system. Verify that any torn pieces of paper are removed. 2424-020 5. If you did not find paper in Steps 1-4, lift up the green paper guides. 6. Remove jammed paper. 2424-044 2424-021 WorkCentre® C2424 Copier-Printer 7-6 - Xerox C2424 | User Guide - Page 200
7. Close the exit cover. Paper Jams 8. Close the control panel. 2424-022 2424-016 WorkCentre® C2424 Copier-Printer 7-7 - Xerox C2424 | User Guide - Page 201
you did not find paper in Steps 1-8, follow these steps. a. Pull up the latch on the front of the system to open the front cover. Paper Jams 2424-023 b. Pull the jammed paper slowly out of the system. Verify that any torn pieces of paper are removed. 2424-025 WorkCentre® C2424 Copier-Printer 7-8 - Xerox C2424 | User Guide - Page 202
c. Close the front cover. Paper Jams 2424-026 For additional information, go to www.phaserSMART.com. Jam at the Exit Path Follow these steps to clear the jam. 1. Lift the control panel. 2424-189 WorkCentre® C2424 Copier-Printer 7-9 - Xerox C2424 | User Guide - Page 203
2. Remove paper from the output tray. Paper Jams 2424-018 3. Pull the jammed paper slowly out of the system. Verify that any torn pieces of paper are removed. 2424-053 WorkCentre® C2424 Copier-Printer 7-10 - Xerox C2424 | User Guide - Page 204
Jams 5. Adjust the output tray for short or long media. 2424-016 2424-186 2424-056 For media shorter than 190 mm (7.5 in.), flip up the paper stop. For media longer than 297 mm (11.7 in.), extend the output tray. For additional information, go to www.phaserSMART.com. WorkCentre® C2424 Copier - Xerox C2424 | User Guide - Page 205
Jam at the Front Cover Follow these steps to clear the jam. 1. Pull up the latch on the front of the system to open the front cover. Paper Jams 2424-023 2. Pull the jammed paper slowly out of the system. Verify that any torn pieces of paper are removed. 2424-025 WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 206
3. Close the front cover. Paper Jams 4. If you did not find paper in Step 2, follow these steps. a. Lift the control panel. 2424-026 2424-189 WorkCentre® C2424 Copier-Printer 7-13 - Xerox C2424 | User Guide - Page 207
b. Remove paper from the output tray. Paper Jams c. Open the exit cover. 2424-018 2424-019 WorkCentre® C2424 Copier-Printer 7-14 - Xerox C2424 | User Guide - Page 208
Paper Jams d. Pull the jammed paper slowly out of the system. Verify that any torn pieces of paper are removed. e. Lift up the green paper guides. 2424-020 f. Remove jammed paper. 2424-044 2424-021 WorkCentre® C2424 Copier-Printer 7-15 - Xerox C2424 | User Guide - Page 209
g. Close the exit cover. Paper Jams h. Close the control panel. 2424-022 2424-016 WorkCentre® C2424 Copier-Printer 7-16 - Xerox C2424 | User Guide - Page 210
. 2424-028 c. Replace all trays and push each one completely to the back of the system. Note Use only the approved paper type, weight, and size for the tray. Custom size paper can be used in Tray 1 only. For additional information, go to www.phaserSMART.com. WorkCentre® C2424 Copier-Printer 7-17 - Xerox C2424 | User Guide - Page 211
-043 2424-027 3. Verify that the paper is loaded correctly in the tray. Adjust the length and side paper guides. a. Press the sides of the length guide and slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place. WorkCentre® C2424 Copier-Printer 7-18 - Xerox C2424 | User Guide - Page 212
the guides click into place. 2424-003 Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. 4. Remove jammed paper inside the system tray slot. Verify that any torn pieces of paper are removed. 2424-028 WorkCentre® C2424 Copier-Printer 7-19 - Xerox C2424 | User Guide - Page 213
Paper Jams 5. Insert the tray into the tray slot and push it completely to the back of the system. 2424-004 6. If you did not find jammed paper in Step 4, follow these steps. a. Pull up the latch on the front of the system to open the front cover. 2424-023 WorkCentre® C2424 Copier-Printer 7-20 - Xerox C2424 | User Guide - Page 214
that any torn pieces of paper are removed. c. Close the front cover. 2424-025 2424-026 Note Use only the approved paper type, weight, and size for the tray. Custom size paper can be used in Tray 1 only. For additional information, go to www.phaserSMART.com. WorkCentre® C2424 Copier-Printer 7-21 - Xerox C2424 | User Guide - Page 215
Jam at the Document Feeder Follow these steps to clear the jam. 1. Remove the originals from the document feeder and catch tray. Paper Jams 2. Open the jam access cover on the document feeder. 2424-054 2424-045 WorkCentre® C2424 Copier-Printer 7-22 - Xerox C2424 | User Guide - Page 216
3. Remove jammed paper from the document feeder. Paper Jams 2424-046 4. Close the jam access cover on the document feeder. 2424-047 WorkCentre® C2424 Copier-Printer 7-23 - Xerox C2424 | User Guide - Page 217
5. Open the document feeder. Paper Jams 2424-048 6. Remove jammed paper from under the document feeder or from the document glass, if any. 2424-049 WorkCentre® C2424 Copier-Printer 7-24 - Xerox C2424 | User Guide - Page 218
7. Close the document feeder. Paper Jams 8. Reinsert paper in the document feeder. 2424-187 2424-051 For additional information, go to www.phaserSMART.com. WorkCentre® C2424 Copier-Printer 7-25 - Xerox C2424 | User Guide - Page 219
representative for details. For information on supported paper types and weights, see the "Supported Papers" section in the Loading Media chapter of this guide. For more information, go to the infoSMART Knowledge Base at www.xerox.com/office/ c2424infoSMART. WorkCentre® C2424 Copier-Printer 7-26 - Xerox C2424 | User Guide - Page 220
door on the right panel. b. Remove the orange maintenance kit. c. Wipe the clear plastic wiper blade with a lintfree cloth. d. Replace the maintenance kit. e. Close the side door. For more information, see "Cleaning the Maintenance Kit Wiper Blade" on page 45. WorkCentre® C2424 Copier-Printer 7-27 - Xerox C2424 | User Guide - Page 221
clear plastic wiper blade with a lint- free cloth. d. Replace the maintenance kit. e. Close the side door. For more information, see "Cleaning the Maintenance Kit Wiper Blade" on page 45. 6. If the problem continues, follow the steps for Random Light Stripes. WorkCentre® C2424 Copier-Printer 7-28 - Xerox C2424 | User Guide - Page 222
feeder. c. Wipe the feeding roller and inside the document feeder with the cloth or cotton swab. d. Close the jam access door. e. Lift the document feeder. f. Wipe the underside of the document feeder with the cloth or cotton swab. g. Close the document feeder. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 223
or Down Arrow button to scroll to a whole number from Lowest (-3) to Highest (+3) contrast, then press the Enter button. 4. Copy the page again. If copy problems continue, repeat these steps. WorkCentre® C2424 Copier-Printer 7-30 - Xerox C2424 | User Guide - Page 224
. 3. Select Supplies Info, then press the Enter button. 4. Select Maintenance Kit Life, then press the Enter button. For information about supplies, go to www.xerox.com/office/c2424supplies. Each supply includes installation instructions with the packaging. WorkCentre® C2424 Copier-Printer 7-31 - Xerox C2424 | User Guide - Page 225
ink sticks into the ink-loading bins. Caution Use of other than Genuine Xerox WorkCentre C2424 Solid Ink may affect print quality and system reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this system. The Xerox Warranty, Service - Xerox C2424 | User Guide - Page 226
steps to load ink. 1. Lift the control panel. Maintenance 2. Open the ink cover. 2424-012 2424-013 3. Determine which ink-loading bin appears low. A label above each bin indicates the color of ink in that bin. 4. Remove the ink stick from its packaging. WorkCentre® C2424 Copier-Printer 7-33 - Xerox C2424 | User Guide - Page 227
Maintenance 5. Place the ink stick into the opening of the appropriate ink-loading bin. Each ink stick is uniquely shaped to fit into the correct ink-loading bin. Do not force the ink stick into the ink-loading bin. 1 2 3 4 6. Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier- - Xerox C2424 | User Guide - Page 228
7. Close the control panel. Maintenance 2424-016 To order ink, contact your local reseller or visit the Xerox web site at www.xerox.com/office/c2424supplies. Instructions are included on the package. WorkCentre® C2424 Copier-Printer 7-35 - Xerox C2424 | User Guide - Page 229
are available with instructions for emptying the waste tray. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/ c2424support. Caution The system's interior may be hot. Do not touch the hot surfaces! 1. Open the side door. 2424-035 WorkCentre® C2424 Copier-Printer 7-36 - Xerox C2424 | User Guide - Page 230
2. Pull the green waste tray (labeled B) completely out of the system. Caution The waste tray may be hot; handle it carefully! Maintenance 2424-036 3. Empty the waste tray into a waste container. Waste ink can be discarded as normal office waste. 2424-037 WorkCentre® C2424 Copier-Printer 7-37 - Xerox C2424 | User Guide - Page 231
continue to receive a Empty Waste Tray message on the control panel. 5. Close the side door. 2424-039 Caution Do not attempt to reuse the waste ink in the printer; it may damage the printer. This damage is not covered under the printer warranty. WorkCentre® C2424 Copier-Printer 7-38 - Xerox C2424 | User Guide - Page 232
the new maintenance kit. Caution The system's interior may be hot. Do not touch the hot surfaces! The system stops printing and displays an error message when the maintenance kit needs replacement. To replace the maintenance kit: 1. Open the side door. 2424-035 WorkCentre® C2424 Copier-Printer 7-39 - Xerox C2424 | User Guide - Page 233
Maintenance 2. Pull the orange maintenance kit (labeled A) completely out of the system. 3. Insert a new maintenance kit. 2424-033 2424-034 WorkCentre® C2424 Copier-Printer 7-40 - Xerox C2424 | User Guide - Page 234
4. Close the side door. Maintenance 2424-039 Cleaning the Paper Release Blade 1. Lift the control panel. 2424-189 WorkCentre® C2424 Copier-Printer 7-41 - Xerox C2424 | User Guide - Page 235
2. Remove paper from the output tray. Maintenance 3. Open the exit cover. 2424-018 2424-019 WorkCentre® C2424 Copier-Printer 7-42 - Xerox C2424 | User Guide - Page 236
white plastic paper release blade on the green paper guide by wiping it with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol). 2424-156 6. After the paper release blade is clean, put the green paper guide back in its original position. 2424-159 WorkCentre® C2424 Copier-Printer 7-43 - Xerox C2424 | User Guide - Page 237
7. Close the exit cover. Maintenance 8. Close the control panel. 2424-022 2424-016 WorkCentre® C2424 Copier-Printer 7-44 - Xerox C2424 | User Guide - Page 238
Open the side door. Maintenance 2424-035 2. Pull the orange maintenance kit (labeled A) completely out of the system. 2424-033 3. Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller. 2424-160 WorkCentre® C2424 Copier-Printer 7-45 - Xerox C2424 | User Guide - Page 239
4. Reinstall the maintenance kit. Maintenance 5. Close the side door. 2424-034 2424-039 WorkCentre® C2424 Copier-Printer 7-46 - Xerox C2424 | User Guide - Page 240
remove debris or paper residue, which may affect the quality of your copies and scanned images. To clean the document glass: 1. Lift the document feeder. 2424-048 2. Dampen a soft cloth or cotton swab with isopropyl alcohol (using 90 percent isopropyl alcohol). WorkCentre® C2424 Copier-Printer 7-47 - Xerox C2424 | User Guide - Page 241
3. Wipe the document glass with the cloth or cotton swab. Maintenance 4. Close the document feeder. 2424-050 WorkCentre® C2424 Copier-Printer 7-48 - Xerox C2424 | User Guide - Page 242
feeder: 1. Dampen a soft cloth or cotton swab with isopropyl alcohol (using 90 percent isopropyl alcohol). 2. Open the jam access door on the document feeder. 2424-045 3. Wipe the feeding roller and inside the document feeder with the cloth or cotton swab. 2424-161 WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 243
4. Close the jam access door. Maintenance 2424-047 5. Lift the document feeder. 6. Wipe the underside of the document feeder with the cloth or cotton swab. 7. Close the document feeder. 2424-162 WorkCentre® C2424 Copier-Printer 7-50 - Xerox C2424 | User Guide - Page 244
instructions for repacking the scanner unit and for repacking the document feeder. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/c2424support. Follow these guidelines to move the system within the office or to prepare it for shipment. Caution Parts of the system - Xerox C2424 | User Guide - Page 245
Each person should have: ■ One hand grasp the hand hold on the side of the system. ■ The other hand grasp the hand hold on the back of the system as shown. Caution If the system has optional trays 3 or 4, lift the system off the trays. 42 kg 93 lbs. 2424-109 WorkCentre® C2424 Copier-Printer 7-52 - Xerox C2424 | User Guide - Page 246
shipping. c. Remove the green waste tray, empty the waste, then place the tray in a plastic bag for shipping. Maintenance Kit 2424-033 Waste Tray 2424-036 Caution Shipping the system with the maintenance kit and waste tray installed can damage the system. WorkCentre® C2424 Copier-Printer 7-53 - Xerox C2424 | User Guide - Page 247
the WorkCentre C2424 Copier-Printer Shut-Down Procedure" on page 7-51. 4. Close the system's door and covers. 5. Remove the document feeder and package it separately from the rest of the system. a. Disconnect the cable between the document feeder and the scanner. b. Raise the document feeder. 2424 - Xerox C2424 | User Guide - Page 248
cable between the scanner and the rest of the system. b. Using a pen, slide both of the scanner latches to the unlocked position, then slide the scanner back and lift it away from the system. 7. Fold the stabilizers in toward the system. 2424-116 2424-187 WorkCentre® C2424 Copier-Printer 7-55 - Xerox C2424 | User Guide - Page 249
is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. WorkCentre® C2424 Copier-Printer 7-56 - Xerox C2424 | User Guide - Page 250
such as error codes, print quality, paper jams, software installation, networking, and more: To view technical support information for your WorkCentre C2424 system, including access to PhaserSMART Technical Support, Technical Support via email, driver downloads, documentation, videos, tutorials - Xerox C2424 | User Guide - Page 251
WorkCentre® C2424 Copier-Printer User Safety Your system and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information will ensure the continued safe operation of your system. Electrical Safety ■ Use the power cord supplied with - Xerox C2424 | User Guide - Page 252
to the following safety guidelines helps to ensure the continued, safe operation of your system. System Supplies ■ Use the supplies specifically designed for your system. The use of unsuitable materials may cause poor performance and a possible safety hazard. WorkCentre® C2424 Copier-Printer A-2 - Xerox C2424 | User Guide - Page 253
instructions marked on, or supplied with, the system, options and supplies. Caution Use of other than Genuine Xerox WorkCentre C2424 Solid Ink may affect print and copy quality and system reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific - Xerox C2424 | User Guide - Page 254
scanner. 2-Sided OutpuQtualityHi-ROesrigEinnThayalpnesSeGtdaranpdhaircdPsrod ColoMr ode OutputUncollCatoeldlated B/W Color Fast 2424-107 ■ Always remove the document feeder before shipping the system. ■ Always remove the scanner before shipping the system. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 255
■ Keep hands, hair, neckties, etc., away from the exit and feed rollers. ■ Do not remove the paper source tray that you selected in either the printer driver or control panel. ■ Do not open the doors while the system is busy. ■ Do not move the system while busy. WorkCentre® C2424 Copier-Printer A-5 - Xerox C2424 | User Guide - Page 256
to a particular component). See the manual(s) for information. Avoid pinching fingers in the system. Use caution to avoid personal injury. Keep hands clear to avoid personal injury. Hot surface on or in the system. Use caution to avoid personal injury. WorkCentre® C2424 Copier-Printer A-6 - Xerox C2424 | User Guide - Page 257
WorkCentre® C2424 Copier-Printer System Specifications Physical Specifications Basic Unit: ■ Width: 53 cm (20.9 in.) ■ Depth: 66 cm (26.2 in.) ■ Height: 62 cm (24.4 in.) ■ Weight: 42 kg (93 lbs.) Optional 525-Sheet Feeder ■ Width: 42 cm (16.5 in.) ■ Depth: 51 cm (20.3 in.) ■ Height: 13 cm (5.1 in.) - Xerox C2424 | User Guide - Page 258
STAR qualified system (ES Option) Performance Specifications Speed ■ Up to 24 pages per minute (ppm) print and copy ■ Up to 20 pages per minute (ppm) scan ■ Up to 18 pages per minute (ppm) document feeder Controller Specifications 500 MHz processor Hard Drive 40 GB Internal IDE hard disk Memory - Xerox C2424 | User Guide - Page 259
WorkCentre® C2424 Copier-Printer Regulatory Information Xerox the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to frequency energy. If it is not installed and used in accordance with these instructions, it may cause harmful interference to - Xerox C2424 | User Guide - Page 260
to conditional connection." This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. WorkCentre® C2424 Copier-Printer C-2 - Xerox C2424 | User Guide - Page 261
WorkCentre® C2424 Copier-Printer Illegal Copying Congress, by statute, has forbidden the copying for publicity purposes in connection with the campaign for the sale of such bonds.) ■ Internal Revenue Stamps (If it is necessary to copy a legal document on which there is a canceled revenue stamp, this - Xerox C2424 | User Guide - Page 262
military service ■ head of such Department or Bureau) Copying of the following is also prohibited in certain states: automobile licences, drivers licenses, and automobile Certificates of Title. This list is not all-inclusive. In case of doubt, consult your attorney. WorkCentre® C2424 Copier-Printer - Xerox C2424 | User Guide - Page 263
Safety Data information regarding your WorkCentre C2424 Copier-Printer, go to www.xerox.com/office/msds. For the Customer Support Center phone numbers, see the information booklet entitled Supplies and Services Guide that came with your system. Copyright © 2005 Xerox Corporation. All Rights Reserved - Xerox C2424 | User Guide - Page 264
WorkCentre® C2424 Copier-Printer Product Recycling and Disposal Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox - Xerox C2424 | User Guide - Page 265
address, 6-6 creating private folders for scanning, 4-5 retrieving scanned images, 4-12 software, 6-9 CentreWare MC, 6-10 CentreWare Web, 6-10 change paper type, 2-7 change printer settings driver (Mac), 5-10 driver (Windows), 5-8 cleaning the printer, 7-47 collate copies, 3-14 color balance, 3-10 - Xerox C2424 | User Guide - Page 266
, 4-8 guidelines, 2-3 loading scan originals, 3-2, 4-3 scanning to a multi-page file, 4-3 document glass loading scan originals, 3-2, 4-3 downloading fonts CentreWare Font Management Utility, 5-5 D darken copies, 3-9 date and time setting, 1-20 DDNS, 6-7 WorkCentre® C2424 Copier-Printer Index-2 - Xerox C2424 | User Guide - Page 267
for Mac, 5-10 changing settings for Windows, 5-8 color correction, 5-54 features, 5-52 installation, 1-5 installing scan drivers, 4-4 print-quality modes, 5-53 scanner, 1-5 select paper orientation, 5-12 selecting black & white printing, 5-55 selecting booklet printing, 5-57 selecting cover pages - Xerox C2424 | User Guide - Page 268
consumption mode, 1-15 M Macintosh PostScript driver settings, 5-10 scan drivers, 4-4 Xerox Image Importer, 4-16 MaiLinX alerts, 6-12 maintaining your system, 7-31 maintenance kit ordering a new maintenance kit, 7-39 replacing the maintenance kit, 7-39 WorkCentre® C2424 Copier-Printer Index-4 - Xerox C2424 | User Guide - Page 269
Index maintenance kit wiper blade cleaning the blade, 7-45 manually setting the printer's IP address, 6-7 margins shifting the copy image, 3-13 media storage, 2-6 supported, 2-4 unsupported, 2-6 Menu Map, 1-10 messages help from the control panel, 7-2 methods for retrieving scanned images, 4-11 - Xerox C2424 | User Guide - Page 270
Index printer advanced setup for Novell NetWare, 6-37 cleaning the outside, 7-47 creating multiple presets (Mac), 5-10 diagnostic tools, 7-2 drivers, 1-5 help, 5-8, 5-52 installation, 6-5, 6-15, 6-26 installation for Windows NT 4.x, 6-21 job records, 6-11 preferences, 5-8 quick install steps Unix ( - Xerox C2424 | User Guide - Page 271
5-47 trays media weights for 2-sided printing, 5-12 printing cover pages, 5-59 selecting default for copies, 3-4 selecting default for printing, 5-7 trifold brochures guidelines for printing, 5-32 printing from Tray 1, 5-33 printing from Tray 2, 3, or 4, 5-34 WorkCentre® C2424 Copier-Printer Index - Xerox C2424 | User Guide - Page 272
emptying the waste tray, 7-36 may be hot, handle carefully, 7-37 receiving a Waste Tray Full message, 7-38 watermarks, 5-61 weatherproof paper guidelines, 5-36 printing from Tray 1, 5-36 web site resources, 7-57 weight ranges media for 2-sided printing, 5-12 WorkCentre® C2424 Copier-Printer Index-8
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