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Xerox C2424 User Guide - Page 22

PhaserSMART, PrintingScout - windows 7 driver

UPC - 095205676532

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Managing Your System PhaserSMART PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your system to our web site for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. To access PhaserSMART Technical Support: 1. Open your browser and go to www.phaserSMART.com. 2. Enter your system's IP address in the browser window. 3. Follow the instructions on the screen. PrintingScout PrintingScout is a tool that is installed with your Windows printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem. Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP/IP. WorkCentre® C2424 Copier-Printer 1-13

Section	Page
Contents	4
Features	10
System Tour	11
System Features	11
Front View	12
Side View	12
Back View	13
Open View	13
System Options and Accessories	14
Printer and Scanner Drivers	14
Additional Resources	15
The Control Panel	16
Control Panel Features	16
Control Panel Layout	16
Menu Map	19
Information Pages and Sample Pages	20
Managing Your System	21
System’s IP Address	21
CentreWare Internet Services (IS)	21
PhaserSMART	22
PrintingScout	22
System Settings	23
Controlling the Printing of the Startup Page	23
Changing the Power Saver Timeout	24
Changing Intelligent Ready Mode	25
Locking the Control Panel Menus	26
Changing the Load Paper Timeout	27
Adjusting Control Panel Brightness	28
Adjusting Control Panel Contrast	28
Setting the Control Panel Language	28
Setting the System Date and Time	29
Loading Media	30
Supported Media	31
Tray and Media Usage Guidelines	31
Duplex Automatic Document Feeder Guidelines	32
Supported Papers, Transparencies, and Other Specialty Media	33
Supported Envelopes	34
Media Storage Guidelines	35
Media that May Damage Your System	35
Loading Media in Tray 1	36
Loading Media in Trays 2, 3, and 4	42
Copying	46
Basic Copying	47
Adjusting Copying Options	48
Basic Settings	49
Image Adjustments	53
Image Placement Adjustments	57
Output Adjustments	59
Advanced Copying	61
Managing Copy Functions	63
Setting Whether a Copy Job Interrupts a Print Job	63
Using a Color Copy Password	64
Scanning	65
Basic Scanning	66
Overview	66
Scanning the Originals at the System	67
Retrieving the Scanned Images	68
Installing the Scan Driver	68
Adjusting Scanning Options	69
Setting Up a Private Folder for Scanning	69
Setting the Scan Destination	70
Setting the Scan Resolution	71
Automatically Suppressing Background Variations	71
Selecting Color or Black and White Images	72
Specifying 1-Sided or 2-Sided Originals	72
Specifying the Original Type	73
Setting the Original Size	73
Setting a Scan Password for Your Computer (Windows Only)	74
Calibrating the Scanner	74
Retrieving Images	75
Viewing and Retrieving Scanned Images	76
Importing Scanned Images into Another Application	78
Managing Files and Controlling Scanning Options	82
Viewing Images	82
Deleting Image Files	83
Controlling Scanning Policies	85
Printing	86
Basic Printing	87
Overview of Basic Steps	87
Factors Affecting Printing Performance	87
Print Fonts	88
Types of Fonts	88
Viewing a List of System Fonts Available for Printing	88
Printing a List of System Fonts	89
Downloading Fonts	90
Adjusting Printing Options	91
Obtaining the Printer Driver	91
Setting the Print Default Tray	92
Selecting Printing Preferences (Windows)	93
Selecting Printing Options for an Individual Job (Windows)	93
Selecting Printing Options for an Individual Job (Macintosh)	95
Automatic 2-Sided Printing	97
Guidelines	97
Binding Edge	97
Overview of Steps for 2-Sided Printing	98
Selecting 2-Sided Printing in the Driver	98
Transparencies	99
Guidelines	99
Printing Transparencies from Tray 1	100
Printing Transparencies from Tray 2, 3, or 4	101
Envelopes	103
Guidelines	103
Printing Envelopes from Tray 1	105
Printing Envelopes from Tray 2, 3, or 4	106
Labels, Business Cards, and Index Cards	108
Guidelines	108
Printing Labels from Tray 1	109
Printing Labels from Tray 2, 3, or 4	110
Printing Business Cards or Index Cards from Tray 1	112
Specialty Paper	113
Photo Paper	113
Postcards and Trifold Brochures	117
Weatherproof Paper	121
Glossy Paper	125
Carbonless Paper	128
Custom Size Paper	134
Guidelines	134
Printing Custom Size Paper from Tray 1	135
Advanced Options	137
Selecting Print-Quality Modes	138
Adjusting Color Using TekColor Corrections	139
Printing in Black and White	140
Printing Multiple Pages to a Single Sheet (N-Up)	141
Printing Booklets	142
Printing Separation Pages	143
Printing Cover Pages	144
Scaling	145
Printing Watermarks	146
Printing Negative and Mirror Images	147
Smoothing Images	148
Printing Secure, Proof, and Saved Print Jobs	148
Networking	151
Connections and Internet Protocol (TCP/IP)	152
Overview of Network Setup and Configuration	152
Choosing a Connection Method	153
Connecting via Ethernet (Recommended)	153
Connecting via USB	154
Configuring the Network Address	155
infoSMART Knowledge Base Documents (English only)	158
Device Management Software	159
Using CentreWare Software	159
Using Device Management Features	161
Windows 2000, Windows XP, and Windows Server 2003	164
Preliminary Steps	164
Quick CD-ROM Install Steps	164
Other Methods of Installation	165
Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP)	168
infoSMART Knowledge Base Documents (English only)	169
Windows NT 4.x	170
Preliminary Steps	170
Quick CD-ROM Install Steps	170
Other Methods of Installation	171
Windows NT 4.x Troubleshooting (TCP/IP)	172
infoSMART Knowledge Base Documents (English only)	174
Windows 98 and Windows Me	175
Preliminary Steps	175
Quick CD-ROM Install Steps	176
Other Methods of Installation	176
Windows 98 and Windows Me Troubleshooting	178
infoSMART Knowledge Base Documents (English only)	180
Macintosh	181
Requirements	181
Quick CD-ROM Install Steps	181
Enabling and Using EtherTalk for Mac OS 9.x	181
Enabling and Using TCP/IP for Mac OS 9.x	182
Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher	184
Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher)	185
infoSMART Knowledge Base Documents (English only)	186
Novell NetWare	187
Configuration Software for NetWare Networks	187
Quick Setup	187
Advanced Setup	187
NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup	188
Novell NetWare Troubleshooting	188
UNIX (Linux)	192
Quick Install Steps	192
Additional Resources	193
Troubleshooting	194
Automatic Diagnostic Tools	195
Control Panel Help Button	195
PhaserSMART Technical Support	195
PrintingScout	196
Paper Jams	197
Jam at the Exit Cover	197
Jam at the Exit Path	202
Jam at the Front Cover	205
Jam at Tray 2, 3, or 4	211
Jam at the Document Feeder	215
Output Quality Problems	219
Solving Print-Quality Problems	220
Diagnosing Copy-Quality Problems	222
Solving Scan-Quality Problems	222
Maintenance	224
Adding Ink	225
Emptying the Waste Tray	229
Replacing the Maintenance Kit	232
Cleaning the Paper Release Blade	234
Cleaning the Maintenance Kit Wiper Blade	238
Cleaning the Outside of the System	240
Cleaning the Document Glass and Document Feeder	240
Moving and Repacking the System	244
Running the WorkCentre C2424 Copier-Printer Shut-Down Procedure	244
Moving the System Within the Office	245
Repacking the System for Shipment	246
Web Links	250
User Safety	251
System Specifications	257
Regulatory Information	259
Illegal Copying	261
Material Safety Data Sheet	263
Product Recycling and Disposal	264

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Managing Your System

WorkCentre® C2424 Copier-Printer

1-13

PhaserSMART

PhaserSMART Technical Support is an automated, Internet-based support system. Use your

default web browser to send diagnostic information from your system to our web site for

analysis. PhaserSMART Technical Support examines the information, diagnoses the problem,

and proposes a solution. If the problem is not resolved with the solution, PhaserSMART

Technical Support assists you in opening a Service Request with Xerox Customer Support.

To access PhaserSMART Technical Support:

Open your browser and go to

www.phaserSMART.com

Enter your system’s IP address in the browser window.

Follow the instructions on the screen.

PrintingScout

PrintingScout is a tool that is installed with your Windows printer driver. It automatically

checks the printer status when you send a print job. If the printer is unable to print your job,

PrintingScout automatically displays a message on your computer screen to let you know that

the printer needs attention. The message also explains how to fix the problem.

Note

PrintingScout is available from the Windows printer driver for printer connected to the

network via TCP/IP.