2011 Chevrolet Express 1500 Cargo Owner's Manual - Page 397

Customer Information STEP THREE If your case is not resolved in a reasonable amount of time by your dealer, please call the General Motors Customer Assistance Center (CAC) and provide the following information: ... 13-5 See Customer Assistance Offices (U.S. and Canada) on page 13‑5 or Customer Assistance Offices (Mexico) on page 13‑6 for more information. From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994 Name Address Phone number Model year Brand Vehicle Identification Number (VIN) Mileage Delivery date Description of the problem Dealership name Dealership address Customer Assistance Offices (U.S. and Canada) Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: Canada General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 www.Chevrolet.com 1-800-222-1020 1-800-833-2438 (For Text Telephone Devices (TTYs)) Roadside Assistance: 1-800-243-8872 ... Overseas Please contact the local General Motors Business Unit.