1997 Ford Aspire Owner's Manual - Page 218

1997 Ford Aspire Manual

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After a case is reviewed, the Board mails you a decision letter. The Board also provides a form on which to accept or reject the Board's decision. The decisions of the Board are binding on the dealer and Ford, but not on consumers who may elect to pursue other remedies available to them under state and federal law. Decisions of the Board may be presented as evidence by any party in subsequent legal proceedings that may be initiated, where allowed by law. To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write to the Board at the following address: Dispute Settlement Board PO Box 5120 Southfield, MI 48086-5120 Ford of Canada Customer Assistance Ford Motor Company of Canada, Limited If you live in Canada and have any questions or concerns that the dealership cannot answer, contact the Customer Assistance Centre. 218

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218
After a case is reviewed, the Board mails you a
decision letter. The Board also provides a form
on which to accept or reject the Board’s decision.
The decisions of the Board are binding on the
dealer and Ford, but not on consumers who may
elect to pursue other remedies available to them
under state and federal law. Decisions of the
Board may be presented as evidence by any
party in subsequent legal proceedings that may
be initiated, where allowed by law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer
or write to the Board at the following address:
Dispute Settlement Board
PO Box 5120
Southfield, MI 48086-5120
Ford of Canada Customer
Assistance
Ford Motor Company of Canada, Limited
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.